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Clayton Donnelly Roofing

Roofing

About us

Roofing

Services we offer

Roofing

Reviews

4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
5%
3
11%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.4
Showing 1-19 of 19 reviews

Benjamin L.
07/2016
3.0
roofing
  + -1 more
unknown
Description of Work: I did NOT establish contact.
Rating CategoryRating out of 5

Elinor A.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Clayton Donnelly provided the best bid and more importantly, the best solution to a complex re-roofing job on the portico of my father's adobe home. With his years of experience, Mr. Donnelly was able to pinpoint the cause of a leakage problem, making it possible to do the repair without going through very costly procedures that other roofing companies were insisting would need to be done. |Mr. Donnelly was very knowledgeable and thorough and offered solutions that would be in keeping with the historical nature of the home while also improving the longevity of the portico. |Clayton Donnelly Roofing is a family business and they were all very personable and responsive. They worked hard, got the job done in the allotted time, kept the work area clean and made sure everything was in good order before calling the job complete. |I cannot say enough good things about the Donnelly's. They lightened my burden in so many ways, I cannot enumerate. It was a great pleasure to work with them. |Based on this positive experience, my brother later hired them to apply a TPO roof and once again, they did a superlative job. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Jean C.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: install skylight on flat roof with rubber

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eugene A.
11/2013
5.0
roofing
  + -1 more
Went well. Did a great job.
Description of Work: Remove old roof and install new shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$8,500

Ruth B.
09/2013
5.0
roofing
  + -1 more
Had a leak around window, they came out and supposedly repaired it. It was supposedly coming from roof. Later the leak around window occurred again, my husband went and discovered the window hadn't been caulked and caulked above window (which should have been done and wasn't) . Then this year the leak on roof was obvious again and we are having to repair it again.
Description of Work: Fix leak around window and on roof.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Michael M.
07/2013
5.0
roofing
  + -1 more
It's easy to deal with Clayton if you let him do his own thing. He gets the job done and does all things that are necessary whether you knew what the job entailed or not. This was the third building he replaced a roof for me.
Description of Work: Replaced a red tile roof with a metal roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Larry M.
06/2013
5.0
roofing
  + -1 more
Every time it rained we noticed a leak in the tile roof of our garage near the water heater vent pipe. We called Clayton and he told us he was on a job but could come by later that afternoon. Clayton arrived as promised and inspected our roof for areas of possible leakage. Following his inspection, Clayton advised he could repair the leaking area for $500. We agreed and he returned early the following a.m.to begin repairs. Clayton completed the garage roof repair by noon and advised that he had also inspected the rest of our roof and could find no other area of concern. We found Clayton to be very informative and easy to talk to. We have not really had a heavy rain since he repaired our roof but so far have not had a leak.
Description of Work: Repaired leak in tile roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William B.
02/2013
2.0
roofing
  + -1 more
The job took a very long time to complete; almost two weeks, That was bad enough, but the worst of it was when we noticed water leaks coming from several of our skylights. We called the contractor and he came right away. He went to work putting sealant around the skylights and he told use that the problem was because of some kind of condensation and said the problem was fixed. Well , the problem wasn't fixed, we still had water dripping on us from the skylights. Also, in the previous 18 years of living in this house, we NEVER had leaking skylights! We had to pay another contractor to fix the leaks.
Description of Work: Disappointment
Rating CategoryRating out of 5
$10,000

Ron W.
05/2012
5.0
roofing
  + -1 more
Very good quality of work. Reasonable price and stuck to estimate. Pleasant to deal with and cleaned up afterwards. The only negative was the project took 6 months to complete!
Description of Work: Tore off shingles, removed evap coolers and skylight, installed metal panel roof and added insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$26,000

Ruth B.
05/2012
5.0
roofing
  + -1 more
Fine
Description of Work: Hard rain caused a leak into home. They fixed the leak, checked the roof over completely and fixed two or three other potential problems. All in all, extremely quick response and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark B.
01/2012
1.0
roofing
  + -1 more
Left TWO message with a female who answered the phone yet received NO CALLBACK. This contractor is either TOO BUSY or TOO IRRESPONSIBLE to return calls.
Description of Work: Left TWO message with a female who answered the phone yet received NO CALLBACK. This contractor is either TOO BUSY or TOO IRRESPONSIBLE to return calls.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Michael M.
12/2011
5.0
roofing
  + -1 more
He worked within the time frame he had given me and there were no problems, and I appreciate the detailed care he gave to any things related to the roof area.
Description of Work: Clayton Donnelly replaced my roof with high quality shingles but also did all the work around the roof area including fascia and fixing areas that needed it. He worked on ducts involved with the swamp coolers. He also added great insulation over the ceiling. He's always honest about the work and even though I only graded him a B on punctuality, it was because I let him do the work at his own pace since I was in no rush. I will continue to use him and his charming family for other work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Ernie N.
05/2011
3.0
roofing
  + -1 more
This company was very fast at getting us an estimate and ordering the materials. After the materials were delivered the owner stated it would take 3 days to complete. After 3 days had passed no one had even showed up to the house to get started. After calling the owner they said they would be there the next day. They started the next day but did not get very far along. Again the owner stated it would only take two more days and that they would be back the next day. Two more days passed and still no sign of any progress. After constantly calling the company daily the job was finished about 5 days later. So basically a 3 day job turned into a 2 week job which included constant calls on our part to the owner.
Description of Work: Installation of a metal roof over shingles.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$7,200

Nancy E.
03/2011
5.0
roofing
  + -1 more
This company was very professional and did a wonderful job. Even though they ran into some trouble removing the old roof and it took longer than they expected, they stuck with the original estimate. The shingles lay flat with no buckling. They even came out several weeks later and got on the roof to make sure that none of the nails were coming out due to expansion. I would highly recommend this company. They did a wonderful job and cleaned up when they were done.
Description of Work: They responded to our request for an estimate within 24 hours and was one of the lower bids. I choose this company because it was a small family owned business. They removed two layers of shingles and replaced a fiberglass roof over the back porch with a regular roof. They even cut down tree limbs that were rubbing on the back roof and cleaned up and disposed of the debris. They replaced the trim around the roof. The shingles were hand nailed instead of using a nail gun. They also replaced the roof vents with new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Adam L.
01/2011
5.0
roofing
  + -1 more
Clayton Donnelly Roofing responded the same day to our estimate request. Clayton was open to negotiating the total price and with in 24 hours we had a written estimate. They are a small family owned and operated company that prides themselves on high quality roofing which includes all hand nailing. Clayton was able to do a complete roof tare off and re-shingle with in our requested 10 day time frame. He used high quality materials for the entire job and kept the property reasonably clean throughout the process. Four weeks after the job was finished I was installing a new bathroom exhaust fan and discovered that one of the bathroom vent roof penetrations had been mistakenly coverd up during the re-roofing process. I called Clayton to discuss this matter, he took full responsibilty and was at our property with in one half hour with all of the necessary tools and materials to remedy the situation. Over all I am very satisfied with the quality of the work he and his family provided.
Description of Work: Complete tare off and re-roof of 2500 square foot pitched roof in High Range neighborhood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Eleanor A.
12/2010
4.0
roofing
  + -1 more
I am not at all knowledgeable about roofs, and being a woman living along without anyone to give advice, I was perhaps more nervous about the process. The roof looks good; the inspector agreed that it was a job well done.
Description of Work: Old roof removed, debris carried away; new shingles hand-nailed after covering and paper put on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,311.96

Michael M.
11/2010
5.0
roofing
  + -1 more
Provided all new AC stands, trim, most vents, and did an enthusiastic and conscientious job. Pleasant to work with.
Description of Work: Extensive roof on a two-story, 20 unit building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Nancy E.
06/2010
5.0
roofing
  + -1 more
He did a real nice job, but he forgot to miss one little trim spot, and that was it. He was the best price we had and he went above and beyond to do a good job.
Description of Work: He redid our roof for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

pat B.
05/2009
5.0
roofing
  + -1 more
came on time, did a good professional job, cleaned up after the job. did something extra: live in a high wind (70mph), high temp (105F+), high altitude (4200') area. he came back after the high wind season and checked everything for FREE. He also left a small sheet of roofing for me to keep, stored outside the storage shed so that if I needed a repair in the future, the repair/patch would match the in-place roofing.
Description of Work: installed a new metal roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

    Contact information

    PO Box 2185, Las Cruces, NM 88004

    http://www.claytondonnellyroofing.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    Clayton Donnelly Roofing is currently rated 4.6 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    No, Clayton Donnelly Roofing does not offer free project estimates.
    No, Clayton Donnelly Roofing does not offer eco-friendly accreditations.
    No, Clayton Donnelly Roofing does not offer a senior discount.
    No, Clayton Donnelly Roofing does not offer emergency services.
    No, Clayton Donnelly Roofing does not offer warranties.
    Clayton Donnelly Roofing offers the following services: Roofing

    Contact information

    PO Box 2185, Las Cruces, NM 88004

    http://www.claytondonnellyroofing.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM