ATD Window Tinting and Graphics

The technicians did a professional job on both replacing the tint on the windows and the bra.  A problem occurred when the techs were removing the old bra.  They use some type of rotary device (as explained to me by the office personnel prior to the work being done)  to remove the cracked and peeling film without damaging the clear coat and paint.   However, when removing the film above the headlights, they left a two inch band of dirty debris adhered to the surface of the headlight covers on both headlights.  There were also what appeared to be small strands of  material scattered over the surface of the headlight covers.  I had examined the headlight covers a few days prior to having the work done by ATD when comparing the lack of oxidation on my headlight covers with those of my son's 2004 Toyota Tundra which were heavily oxidized.  Oxidation of the plastic headlight covers is a problem on most autos over time.  However, it occurs rather uniformly over the cover.  The lower edge of the dirty film on my covers after ATD removed the old bra was a distinct line unlike what is typical of oxidation on the plastic covers.  When I brought this problem to the attention of the ATD owner, Shannon Windecker, he said that it was definitely oxidation and the procedure ATD used to remove the old bra has nothing to do with it.   He gave the covers only a cursory glance when proclaiming his lack of responsibility.  The material on the surface of the covers is very rough unlike oxidation which usually uniformly covers the surface and is relativity smooth to touch. Windacker had his mind made up before he looked at my headlight covers and had no intention of doing anything about it.  His attitude was very unprofessional and therefore I cannot recommend ATD as a customer friendly business.

unknown

Good place in cruces!