Pretty well. There was some confusion in the scheduling but it got sorted out. The guy who came was competent, got right to business, and gave me a tip for about fixing it myself were the problem to recur.
Description of Work: Repair dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$48
Mark M.
03/2017
5.0
appliance repair
+ -1 more
After the weekend when the machine had stopped, I called AAA Service Express (for the first time), left a voicemail asking whether he might be able to come by in a day or so. He called soon after, and we arranged for him to come by on Wednesday, I think it was. But then Jozsef called again a while later, telling me he could come by the house that same afternoon, after I got home from work. Jozsef is knowledgeable, friendly, helpful. He quickly located the problem in the switch that interrupts the cycle when the door is raised, replaced the switch and a fuse, and the repair was done within an hour, late in the afternoon. The charge was $77, including $60 labor, which I thought was reasonable. And he gave enough time while I was writing him the check to share (after I'd asked) experience with various makes of appliances, and the qualities of newer versus older machines (washers, refrigerators). I'd hire him again with no hesitation.
Description of Work: My older Maytag washing machine had stopped mid-cycle when I had raised the lid to check the water level. I didn't know whether the cycle controller had failed, or the motor had gone out, or what.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77
Peter G.
02/2017
5.0
appliance repair
+ -1 more
Joe replaced a bad relay. A bit more expensive than I had anticipated for just a relay but not too bad since I was expecting the compressor may have been bad.
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116.95
Imre B.
11/2016
5.0
appliance repair, plumbing
+ 0 more
Initially we called Joe for the refrigerator. On the phone we gave a brief description of the problem and he asked for the model information. When he arrived, we explained the details and he knew exactly what the problem was and immediately started work. He had the part needed and was done very quickly. After he was done we asked about the plumbing problem. He found a simpler solution than we had expected and had the problem corrected very quickly. All work was done efficiently with attention to detail.
Description of Work: Fix refrigerator that overcooled and a plumbing leak next to water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Norman B.
10/2016
5.0
appliance repair
+ -1 more
Problem was resolved.
Description of Work: Replacement of dryer heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM R.
10/2016
5.0
appliance repair
+ -1 more
Joe is very pleasant, punctual, and had all the parts necessary to complete the repair. I called him this morning at 8:00 a.m. and he arrived at noon. The repairs were completed before 1:00 p.m. and he was on his way. This is the second time I've used AAA Service Express for dryer repairs (March 23, 2016, was the prior service call) and would use him again for any appliance repairs I need to have done. Joe is very pleasant to deal with.
Description of Work: Dryer repair; replaced dryer roller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
Ann M.
09/2016
5.0
appliance repair
+ -1 more
AAA came in and was able to fix it quickly and efficiently. The machine is working better than it ever has. The worker called when he was on his way, was very prompt, and obviously knowledgeable. He found that the pump was not working, and had another in his truck so another appointment was not needed. I was very pleased with that since so many other times when something needed to be fixed, I'd have to have a second appointment when replacement parts were required.
Description of Work: My dishwasher was not working and was retaining water at the bottom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sheila B.
09/2016
5.0
appliance repair
+ -1 more
Joe was amazingly prompt! He was in my neighborhood when my call reached him, so was able to come by right then to check out the problem with my 13 yr. old refrigerator. I thought it might be on its last leg! He looked at it, had the part it needed on his truck, replaced the circuit board, vacuumed the area, and the job was completed in less than one hour from my initial call for service. Incredible! Thanks so much for the recommendation!
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mary E.
01/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Came the same day--professional, had parts needed, and was under what I expected to pay.
Rating Category
Rating out of 5
Yes, I recommend this pro
Joseph R.
12/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Silvio F.
11/2015
5.0
appliance repair, plumbing
+ 0 more
He is all over Las Cruces. He comes when he says he will and goes right to work. Tells you whats wrong and what the part will cost. He is very fairly priced. You can rely on him.
Description of Work: Came to check dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
James S.
10/2015
5.0
appliance repair
+ -1 more
Ice maker fix went great. Oven repair was not possible. Repairman installed a new part he thought would address the problem, but it did not. It turned out we needed a far more expensive part that basically made it a push to simply buy a new stove. AAA refunded the charged cost of the stove repair that didn't work out so well. Very nice!
Description of Work: Fixed broken ice maker; attempted to fix broken oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
William D.
10/2015
5.0
appliance repair
+ -1 more
Provider's response was fast (same day completion) and very professional. Work was completed within several hours after arrival with out any significant complications or issues. Provider was friendly and easy to communicate with. I was extremely pleased with the results.
Description of Work: Replaced a motor in a heavy duty cloths dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Jacqueline T.
09/2015
5.0
appliance repair
+ -1 more
I searched Angie's list for someone who was appropriate for my job, called AAA Service Express, he said he could come by in half an hour to look at it. He was there within 20 minutes, looked over the job, the parts, asked a few questions, and then repaired it for a very reasonable cost in a short time. I know it was very reasonable because of working on it myself and getting incredible responses for time and labor with many constraints from other service techs. This guy is GREAT for me. Easy, efficient, straightforward.
Description of Work: Came out to repair Whirlpool Refrigerator ice maker - I had the new parts already. He came even before he said, and was extremely responsive, being easily available in my experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Linda N.
09/2015
5.0
appliance repair
+ -1 more
This is not the first job we have had them perform for us. He always shows up when he says he will (today he was even early) and does the job professionally and quickly. And, he always cleans up after himself--even taking garbage out.
Description of Work: Replaced the electrical panel on our dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tom W.
08/2015
5.0
appliance repair
+ -1 more
He arrived on time, found the defective part in about 10 minutes, ordered the part, returned and installed it in about 20 minutes.
Description of Work: Replaced a timer in my Clothes Dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kurt D.
06/2014
5.0
appliance repair
+ -1 more
Everything went perfectly, no issues whatsoever. Would use again.
Description of Work: Replace garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mike G.
12/2013
1.0
appliance repair
+ -1 more
Called provider at 8am left message on generic answering machine. Called again. Did not return my calls. Since there was no personalized message, I am not even sure if this was a valid contact. A waste of my time and a poor example of Angie's List.
Description of Work: Nothing. Called provider at 8am left message on generic answering machine. Called again. Did not return my calls. Since there was no personalized message, I am not even sure if this was a valid contact.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Josh B.
12/2013
5.0
appliance repair
+ -1 more
Service went well. Arrived at scheduled time, quick service.
Description of Work: Repair on gas range
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Sheila E.
11/2013
5.0
plumbing, appliance repair
+ 0 more
His service is always excellent. We call him for general repairs and plumbing issues. He is very knowledgeable.
Description of Work: Replaced refrigerator compressor. Came immediately and took care of it. The year before he installed a very specialized automatic toilet system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Bruce S.
09/2013
5.0
appliance repair
+ -1 more
We phoned him at 10:00 a.m. on a Monday morning. He arrived at 12:00 noon the same day and got our refrigeator working again by replacing the heating element in our refrigerator. He also diagnosed why our ice dispenser was not working properly. Having to order two additional parts he came back the following Friday and replaced the auger and solenoid sucessfully completing the repairs.
Description of Work: Refrigerator repair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Eva N.
07/2013
5.0
appliance repair
+ -1 more
Called several companies to service my evaporative cooler so my family could get some relief from the heat. AAA Service Express quoted me a competitive price and was able to send someone the same day. They replaced my water line and float, cleaned and started the cooler. We were very happy with their work and the cooler is working perfectly.
Description of Work: Service evaporative cooler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$82.82
Jennifer H.
08/2012
5.0
appliance repair
+ -1 more
This was the first time that I had used Angie's List. He came right away that morning. I got called away unexpectedly while he was working, but he came back to finish the job later that day for no extra charge and was acted graciously about it. The cost was minimal and I think he was very honest about it.
Description of Work: They came to fix my fridge that had gone out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Marilyn F.
06/2012
5.0
appliance repair
+ -1 more
We had problems with our freezer not keeping the correct temperature, freezing up one minute, 65 degrees the next, etc. We had purchased a Sears Warranty for $270.00, a service tech came out and replaced the main control board and freezer thermostat on 05/08/12. (the charges came out to $400.00 which we did not have to pay as long as it was under $500.00) The next day the temp in the freezer was 65 degrees, so there must've been another problem. I called and rescheduled another appointment. When the same service tech came out, the freezer was the correct temperature and he said there was nothing more he could do about fixing the freezer unless it was acting up when he came. So, he suggested that we take the $500.00 voucher towards a new refrigerator/freezer and get rid of this one. We do not have the money to purchase another refrigerator/freezer and what would the $500.00 voucher get us??? So, we decided to join Angie's List and we found AAA Service Express in our area. I spoke to Joe in the morning of 05/22/12 and he was able to come over at noon the same day. Joe replaced the evaporator thermistor (a $10.00 part) and he was done in about 30 minutes. Today is 06/02/12 and our freezer is still working like a champ, thanks to Joe!!! I will surely recommend AAA Service Express to all of my friends and neighbors and will also tell them about our experience with Sears!
Description of Work: Repaired our freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91.4
Nancy W.
07/2011
5.0
plumbing, appliance repair
+ 0 more
He's fast, inexpensive and really, really good.
Description of Work: He has repaired leaks in my outside spicket, bathroom faucet and also taken a look at my refrigerator. He was out for a plumbing job and vacummed out my coils, diagnosing the problem which was absolutely accurate. He didn't even charge me for that!
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Service Categories
Appliance Repair,
Plumbing
FAQ
AAA Service Express is currently rated 4.8 overall out of 5.
No, AAA Service Express does not offer free project estimates.
No, AAA Service Express does not offer eco-friendly accreditations.
No, AAA Service Express does not offer a senior discount.
No, AAA Service Express does not offer emergency services.
No, AAA Service Express does not offer warranties.