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Larroc refrigeration-metal division

Electrical

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

James R.
11/2015
1.0
electrician
  + -1 more
This was a terrible experience with a company we have not used in years, Im sure it will be many more years if ever we call them again.... still not fixed, but I have received and invoice in the mail... not paying until it is working.
Description of Work: Called to repair our dryer which is only 2 years old, they sent our the service tech who diagnosed the igniter was out and would need to order another and would be in by Friday. I explained that we would be out of town through the weekend and that we would need to schedule a follow up on Monday morning. On Friday I received a call while i was out of town and the lady was rude and short as I explained that we would not be back until Monday. Monday came and went as did Tuesday and Wednesday on Thursday the tech arrived with a helper to install the igniter. I walked into a conversation as the helper was asking the Tech was there any doubt that the igniter was the problem? And the tech nodded his head yes, with wide eyes. They put the dryer back together and said the vent would need to be cleaned as that was restricting the air flow. I had cleaned the dryer vent and duct work with a shop vac as high as 5 ft but could not get higher. I call another company who came within an hour and thoroughly cleaned the vitalization and we tested the dryer that is when we realized that it was still not heating. I called back to advise Laroc and they said they would send someone over in the morning (Friday)... nothing on Monday I called them again a was able to send a different tech on Monday evening who diagnosed that another part would need to be replaced and that it was a stock Item and he would return in the am (Tuesday)... nothing... Wednesday... Thursday I finally called again and they had me scheduled in the afternoon??? I said okay have them call and I would meet them at the house... nothing... I called back at 4pm and they would call the tech right away and call me back... it has been an hour and still nothing. I am leaving again for the weekend so... it looks like it wont be fixed before i have to leave.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$210

Mary D.
08/2014
1.0
electrician
  + -1 more
i went in to the office and got a price before the job was done and they gave me a set price of 350.00 then when they got to my house they told me they needed me to sign the reciept before they would do the job so i asked them why the reciept was blank they said it would be typed out back at the office and mailed to me they changed the cost to 1,546.00 even charded me 379.00 for driving to my house 35 miles from town ??
Description of Work: made us sign a blank reciept , then changed to price agreement from ,350.00 to 1,546.00 then put a lean on my property , i had to pay

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

    Contact information

    516 west wilson ave., Gallup, NM 87301


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical

    FAQ

    Larroc refrigeration-metal division is currently rated 1 overall out of 5.
    No, Larroc refrigeration-metal division does not offer free project estimates.
    No, Larroc refrigeration-metal division does not offer eco-friendly accreditations.
    No, Larroc refrigeration-metal division does not offer a senior discount.
    No, Larroc refrigeration-metal division does not offer emergency services.
    No, Larroc refrigeration-metal division does not offer warranties.

    Contact information

    516 west wilson ave., Gallup, NM 87301