COMPLETE LAWN CARE

Firstly the completed job was done in a professional manner. Secondly the reason for the POOR review is thus: My son and I walked the property with the lawn-man (Randy). Each bush, srub, tree and old tumbleweeds were pointed out. We asked Randy what would this scope of work cost. In the presence of both my son and I he said, "around $400, maybe a little more". We agreed and the job was done perfectly (no more, no less). Total shock when we got the bill for $672! I called Randy and he denied telling us "around $400, maybe a little more". The day I received the $672 invoice, I called Randy and told him what he quoted and he denied telling us that. I told him $672 was not what was discussed and we would not have chosen his company if he had quoted that price. I asked if he could help us out by reducing invoiced amount to his quote of $400 or so and that I would gladly pay the "little more" $72. He flatly refused to discount any amount. I told him this was bad business. I cut the check for the full amount and mailed the check. Lesson learned; IF you deal with this guy "not recommended" get the quote in writing. Does not honor his verbal quote and therefore has lost our business forever.

unknown

He is very professional and friendly. Does a great job!