Get matched with top heating and air conditioning pros in Cochiti Lake, NM

"The two service men were courteous, professional, friendly and efficient. All of my questions were answered and I am very satisfied with the quality of work performed."

"The person who came out was very professional and courteous in dealing with my situation."

"Jod was done quick"

"They were available when needed, weekend rates were reasonable, and repairs done quickly. Will definitely hire again!"

"I have a mini split hvac system that suddenly stopped cooling my air. TLC came out, put a fluorescent material in the system to detect any leak in my stem. When the tech returned to see results, he looked in 2 of the 4 cassettes, advised me both were leaking, and any replacement was not compatible the existing condenser unit outside. This procedure costs me just short of $1000. The cost to replace the entire system would be about $22,000. I called another hvac company that replaced the 2 cassettes that TLC said were leaking (no compatible issues) and the system worked fine until again no cool air! The 2nd company returned and tested (previously untested units) the final 2 units and discovered a leak in one. At my request, they replaced the last 2units. My final cost was about $14,000. TLC should have reimbursed the cost of their misdiagnosis $1000. They not only misdiagnosed the issue, but lied about the compatibility of the new cassettes"

"No problems. Mr. Baca followed his schedule without a problem. Completed the work on a timely basis. Very pleased with his work and his professionalism."

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"Their good,dependable, and does good work. Chris been coming out for a few years."