Within 2 months had to replace all carpet, within 2 years had to replace all windows, 10,000.00 total because his company does such a bad job. The work was not done well to begin with. Had to schedule multiple appointments to get things fixed, and refixed. None of the work was done on time and none of it was satisfactory. The worse contractor I've ever had the misfortune to deal with. His workers are unqualified and he doesn't care about quality.
Description of Work: I bought a brand new house from this contractor.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Loretta H.
05/2013
2.0
home builders
+ -1 more
The home was a spec home so the price was a more reasonable than his other homes, but still pretty high for this end of the road town. My windows and doors leak dirt, yes, piles of dirt accumulate on my window sills and my floors weekly. The door jams are wider at the bottom than the top. The contractor will not lift one finger to resolve this, but notified me that he contacted the window company and they stated that the "windows were installed correctly", end of story, he hasn't responded to my calls about the windows in 6 weeks now. I had to call the better business bureau on him twice to get my heat pump working, in the dead of winter without heat for weeks. His foreman, Raul, is really attentive and professional, but the owner himself cuts corners on quality, is super slack on fixing anything after the sale, and hires the least dependable people. There were no filters installed on my vents when I moved in so dirt was blowing into my home daily, (it's really windy here). So much fine dirt accumulated in my carpet I was having asthma attacks and had to replace my new carpets with pergo, to the tune of about 5,000. Also the vents weren't installed correctly. some of them are screwed into the sheetrock on only one side and the other side is in the vent hole. Needless to say the windows, doors and flooring have been a constant problem since I moved in. I'm very disappointed in this builder. A brand new home shouldn't have this many fundamental problems within the first one to six months.
Description of Work: I bought a home from Desert sky construction. The tile floor is uneven causing cracking tiles, and the grout keeps cracking ,this has happened over 4 times in 6 months. After working 12 hour night shifts and waiting up an additional 2 hours, the last guy he sent over not only showed up late and didn't fix my floor but hit on me while he was there!! VERY unprofessional. Finally the foreman came and fixed it. Workers will just drop by with no consideration for appointment times or my sleep schedule. There were multiple other things that were fixed after several weeks of calling and two complaints to the better business bureau. For example, the heat pump wouldn't work when the temp dropped below 60 degrees, leaving me without heat for weeks in the dead of winter. The garage door still isn't up to code. My backyard fence is stapled together and we get high winds out here so the gate broke. The self closing door hinges that were intended to be on the garage door were put on the Bathroom door. Contractor hasn't returned my calls regarding complaints about the windows and doors leaking dirt in 6 weeks, he's known about it for 6 months. Stated that he may have installed windows not suitable to the high winds out here.
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FAQ
DESERT SKY CONSTRUCTION is currently rated 1.5 overall out of 5.
No, DESERT SKY CONSTRUCTION does not offer free project estimates.
No, DESERT SKY CONSTRUCTION does not offer eco-friendly accreditations.
No, DESERT SKY CONSTRUCTION does not offer a senior discount.
No, DESERT SKY CONSTRUCTION does not offer emergency services.
No, DESERT SKY CONSTRUCTION does not offer warranties.