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Carter's Air Conditioning LLC

Heating and Air Conditioning

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-14 of 14 reviews

John V.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician worked the entire time he was at the house. Acted professionally throughout and was very competent. The bill included a carbon copy of his report and clearly listed each cost.
Description of Work: AC was not performing. It turned out to be a leak in the system on the outdoor unit. The technician tested the system throughly and then repaired the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Tara T.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandy S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked out refrigerated AC. Everything is nice and cool now.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Ruthie P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced my furnace which had locked up 3 months prior and added a duct to my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Trey W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jennifer M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
I received a call letting me know when they were on their way. The technician was friendly and very informative. I was told what was being done through the entire repair process. The repairs were made quickly and the problem was resolved. I would recommend them to anyone and would definitely use them again. I found them through Angie's List.
Description of Work: Repaired A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Michele C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The whole experience went much better than I had hoped...the estimated time table to replace the unit was actually moved from the Tuesday after Memorial Day to the Friday before the holiday...so I was pretty excited to say the least. They arrived at a little after 8AM and had the new unit up and running before noon. Everyone was extremely professional and polite. I was extremely impressed with this company and I wouldnt hesitate to use them again. I strongly recommend this company!
Description of Work: Replaced air condiitoning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Keri K.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
In and out within a couple of hours. Very friendly.
Description of Work: Replaced a part that had burned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jean Y.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed new A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,800

Kathy H.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Service restored quickly
Description of Work: Repaired unit

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delores M.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Serviced AC
Description of Work: Serviced AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ernie E.
06/2013
1.0
heating & air conditioning/hvac
  + -1 more
This was a terrible experience. There is no excuse for this lack of professionalism. If they decided to not do a service call, they should have called and said so. They had my name and phone number
Description of Work: I had a noise problem in my heat pump and called them early in the morning for service. The woman who answered promised they would be there. Right before noon, I called, again, and she said they would be there. After that, all calls I made went into an answering/messaging system and I left multiple messages, finally pleading on the last call. No one showed up, and my messages I left went unanswered.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Candace M.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was smooth and easy.
Description of Work: Ac was freezing up. Called Carter's. They came the same day. He checked out entire system. Recharged Ac and it was good as new. Also informed us we need to change filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Grace D.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
ne pr
Description of Work: My unit was not putting any heat out just cool air, so the service man came out came inside checked the thermostat then went on top of the house cleaned it out and he was done. He said it was just dirty, if I had any more problems just give them a call I wanted to pay for it he said the office would send me a bill, as of today I have not received a bill so I called and they said it was a courteous call. I am very thankful for this company's compassion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    101 N 12th St, Carlsbad, NM 88220


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Carter's Air Conditioning LLC is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, Carter's Air Conditioning LLC does not offer free project estimates.
    No, Carter's Air Conditioning LLC does not offer eco-friendly accreditations.
    No, Carter's Air Conditioning LLC does not offer a senior discount.
    No, Carter's Air Conditioning LLC does not offer emergency services.
    No, Carter's Air Conditioning LLC does not offer warranties.

    Contact information

    101 N 12th St, Carlsbad, NM 88220


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM