The technician worked the entire time he was at the house. Acted professionally throughout and was very competent. The bill included a carbon copy of his report and clearly listed each cost.
Description of Work: AC was not performing. It turned out to be a leak in the system on the outdoor unit. The technician tested the system throughly and then repaired the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Tara T.
03/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Sandy S.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Checked out refrigerated AC. Everything is nice and cool now.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Ruthie P.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Replaced my furnace which had locked up 3 months prior and added a duct to my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Trey W.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Jennifer M.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
I received a call letting me know when they were on their way. The technician was friendly and very informative. I was told what was being done through the entire repair process. The repairs were made quickly and the problem was resolved. I would recommend them to anyone and would definitely use them again. I found them through Angie's List.
Description of Work: Repaired A/C unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Michele C.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
The whole experience went much better than I had hoped...the estimated time table to replace the unit was actually moved from the Tuesday after Memorial Day to the Friday before the holiday...so I was pretty excited to say the least. They arrived at a little after 8AM and had the new unit up and running before noon. Everyone was extremely professional and polite. I was extremely impressed with this company and I wouldnt hesitate to use them again. I strongly recommend this company!
Description of Work: Replaced air condiitoning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Keri K.
04/2014
5.0
heating & air conditioning/hvac
 + -1 more
In and out within a couple of hours. Very friendly.
Description of Work: Replaced a part that had burned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jean Y.
02/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Installed new A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,800
Kathy H.
12/2013
5.0
heating & air conditioning/hvac
 + -1 more
Service restored quickly
Description of Work: Repaired unit
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Delores M.
11/2013
5.0
heating & air conditioning/hvac
 + -1 more
Serviced AC
Description of Work: Serviced AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ernie E.
06/2013
1.0
heating & air conditioning/hvac
 + -1 more
This was a terrible experience. There is no excuse for this lack of professionalism. If they decided to not do a service call, they should have called and said so. They had my name and phone number
Description of Work: I had a noise problem in my heat pump and called them early in the morning for service. The woman who answered promised they would be there. Right before noon, I called, again, and she said they would be there. After that, all calls I made went into an answering/messaging system and I left multiple messages, finally pleading on the last call. No one showed up, and my messages I left went unanswered.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Candace M.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
It was smooth and easy.
Description of Work: Ac was freezing up. Called Carter's. They came the same day. He checked out entire system. Recharged Ac and it was good as new. Also informed us we need to change filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Grace D.
04/2013
5.0
heating & air conditioning/hvac
 + -1 more
ne pr
Description of Work: My unit was not putting any heat out just cool air, so the service man came out came inside checked the thermostat then went on top of the house cleaned it out and he was done. He said it was just dirty, if I had any more problems just give them a call I wanted to pay for it he said the office would send me a bill, as of today I have not received a bill so I called and they said it was a courteous call. I am very thankful for this company's compassion.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Carter's Air Conditioning LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
No, Carter's Air Conditioning LLC does not offer free project estimates.
No, Carter's Air Conditioning LLC does not offer eco-friendly accreditations.
No, Carter's Air Conditioning LLC does not offer a senior discount.
No, Carter's Air Conditioning LLC does not offer emergency services.
No, Carter's Air Conditioning LLC does not offer warranties.