Williams Mechanical Heating & Air Conditioning LLC

The workers arrived on time, kept us informed all during the process, completed the work on time, and cleaned up after the job. Very personable. answered all our questions and concerns. Owner came the next week to check on completion. They also helped arrange financing.

After using this provider a couple of months ago, with excellent results (a review was written), I did not hesitate to call this provider again. They were very responsive; the furnace was not working on a very cold day. They reported to the rental unit within 3 hours, well within the time agreed to. The technician promptly diagnosed the problem, called me with a report of the problem and a cost estimate, and corrected the problem by replacing the thermostat. From a technical and responsiveness standpoint, I was very pleased, as I was the first time I used this provider. Unlike my first experience with this provider, however, I consider the cost to be unacceptable, but, given the circumstances, I accepted it. The replacement thermostat was reported to be their most basic model although I was charged $150. While I expect them to mark-up the cost of parts, this particular thermostat lists for less than $30. Additionally, I was charged for the service call ($89) plus one hour of labor. While I don't necessarily take issue with charging for both the labor and the service call, I was charged $120 for one hour of labor (even though the entire task took less than one hour). This is the highest hourly rate I have ever been charged for mechanical, plumbing, electrical, etc., services. While I am very satisfied with the work, the cost of that work will cause me to consider other providers in the future.

The Williams Mechanical representative showed up promptly as scheduled. He did what I considered a thorough check of the furnace (I was concerned about CO emissions). The CO was not a problem however there was a problem with the burner. The rep showed me the problem, then briefly explained the probable cause, and how it would be corrected. He promptly corrected the problem then rechecked the operation of the furnace. Rather than trying to sell me a new furnace, he assured me that this one was running very well even though it is old.

To many details to list here. Removed old unit and installed new unit, tested heating and cooling sides and set up thermostat, which takes a day considering all the steps involved. Workmanship was excellent and completed within a day. The 2 techs Mike M. and Bret M. Were fast, efficient, and very proffessional. I have an HVAC and Plumber and Gas liscenses so I am qualified to say their work met with my approval and could not have done a better job myself. I did a lot of research to include Angies list and they came up as the #1 choice out of top 3, and also was most impressed with Chris who did the estimate, he was very informative and not condascending. Unlike the 2 other reps who gave estimates on this job. The rep before him was 1 hour late, did not call, did not like him(owner)15 minute estimate just to see, But Chris waited until he left, and i had asked as well. I recomend Williams Mechanical and would use them again.

My furnace was rusted out so badly that it needed to be fully replaced. Williams Mechanical was professional and their work was the best that I have had done at my house. They were on time, serviced the furnace quickly and with no problems, and the value of the service they provided was great. I was worried that I would have to get rid of my humidifier, but they made it so that it was possible to keep it! I could not be happier with their fantastic service. I would highly recommend them to anyone has need of heating and cooling services.

Chris, Mike and company were a joy to work with. They were on time or early to all appointments, were very knowledgeable and professional, and did a great job. Chris did a thorough job of explaining the whole process so there were no surprises. Thanks guys!

I had quotes from the top 6 rated companies in Albuquerque for a new furnace and air conversion. Chris Meier was very professional during his initial walk thru. He sat down with me and gave specific details on cost, equipment and services. His cost was comparable, but he took time to explain things which most of the other companies did not. The team arrived on time and began work immediately. Mike, Bret and Brian were courteous, respectful and professional for the two day period they were at my house. I watched them consistently throughout the entire project. They were very meticulous about their work and always asked for clarification on any detail that was questionable. There were a couple of "hiccups" along the way, but they always figured out the best direction and gave me all the options available before making any change needed. They cleaned up after all work was done. The air conditioning system works great! Hopefully everything goes well with the system. I would recommend Williams Mechanical to anyone and will use them again in the future.

He admitted to using minimal copper tubing which caused a flood in my closet. It ruined so many things. Clothes and medications and just everything in my closet. It was a nightmare there was just so much water. However, when he responded he wanted to do a deal under the table without me calling my insurance so that he wouldn't have a claim against his business. He just wanted to patch the hole in the ceiling, but everything I owned was soaking wet and so much was ruined. Following that, there was mold and mildew. He told me if I filed a claim that he would not do any more work for me or have anything to do with me unless I did things his way. He was very mean and was a bully. He trashed my name all over town to all of the other service providers and companies.Two years later, and the ceiling is not completely fixed. He basically did a job that cost me a fortune, and then abandoned my project. He was supposed to install the fresh air exchanger. This product is from Canada and not very common here. I don't think he knew what he was doing. I just now found out 2 years later that this whole time the motor had been running but the product wasn't doing what it was supposed to. He needed to install a whole new vent in my house for this system. The company that finally corrected his mistake called Canada and talked with the company for a long time to figure the system out. There is a smart button that comes with it as a remote. Chris told me to never use this button and that if I needed an air boost to go out into the garage and push the boost button. Now that it finally is working it is amazing. I just wish none of this ever happened with Chris and Williams Mechanical.

Williams Mechanical did an excellent job of educating us about our options. They worked carefully with our schedule to accommodate some special needs that we had. The installation was completed efficiently and well. We had some trouble with the system intermittently shutting down when it was first installed. The Williams Mechanical personnel worked hard to find the cause and replace the module that was the source of the problem.

BRIAN AND MIKE INSTALLED OUR NEW AIR CONDITIONER, PUT IN THREE NEW VENTS TO FEED ADDITIONAL ROOMS. AND CLEANED UP AFTER THE WORK WAS DONE. THEY WERE BOTH VERY NICE AND REPRESENTED THE COMPANY WELL. ALSO, COMMUNICATION FROM THE OFFICE WAS EXCELLENT. SCHEDULING CALLS TO ARRANGE PRELIMINARY VISITS WERE MADE AND FOLLOWED THROUGH AS AGREED. WE ARE VERY PLEASED WITH WILLIAMS MECHANICAL AND FEEL COMFORTABLE RECOMMENDING THEM TO OTHERS, WHICH WE HAVE ALREADY DONE.

The whole process went fantastic. From the original inspection and estimate process to the final cleanup after the two day installation process, you couldn't ask for a better operation. All of the installers were very neat and professional. There was never a problem with dirt or trash left laying around. When the left after the first day you could barely see any signs that work was in progress. I check on the price of this price with others a found that it was definite value, especially considering the selection of Trane system. They made what was envisioned as very complicated project run smooth and easy. I highly recommend Williams Mechanical for any HVAC services.

This install was complicated by the fact that the roof coating that the old HVAC system was sitting on and that the new outdoor unit would be mounted on had to be removed and a new roof coating installed. Williams took the lead in handling all of the scheduling and interfacing with the roofing company and insured that both jobs were completed in the shortest possible time span. Williams Mechanical did all of the install inside and outside with a minimum of disruption to our routine and did a neat professional job.

We received several estimates on the A/C. Williams was competitive, and provided good analysis. had good communication via email. Once selected, they provided an accurate start data, got started 1/2 day early. The team was very good to work with. Good quality. There was an issue with the electrical that that was required. The plan was to finish in one day. That did not happen. The only impact was a delay in the finish date. We are Happy with the work and service.

We ended up not being able to do turn out air conditioner at the time we scheduled and I left a message however, the gentlemen that come out was very professional, kind and represented the company well if we ever have a plumbing need I as I will be doing some very soon I will be calling on them.

Always punctual, always professional, and fairly priced. This year our cooler (which is very, very old) gave up the ghost and needs to be replaced. The estimate was free and alternatives given as well. We love these folks!

Chris came out to give us a quote on replacing our swamp cooler and and heater with a new refrigerated air system and heater. We got a couple of other quotes as well and the quote from Williams Mechanical was the best. Every other company said that we would need to update our electrical panel which would have to be done separately and would run anywhere between $1500-$2800. Chris took a look at the panel and after reviewing everything said that the existing panel could properly support it with some modifications to some breakers. So that saved us a bunch of money in just electrical work expense. Chris was very easy to work with and was not pushy at all. He provided a very clear quote that provided 3 different options based on the things we were looking for. His quote also showed any rebates available. After working with him on some questions we had we decided to go with Williams Mechanical. They performed the work on the day they said they would and they did the entire install in a day and a half. Julian and Bryan performed the install and they were both very friendly and did a great job of installing and cleaning up. We also worked with Annette in the main office and she also was very friendly and helpful during the entire process. Overall we ended up getting a much nicer system then the other companies were quoting for less then what they were charging for lower end systems. We were pleasantly surprised how well everything went and how great this company is to work with. We have already recommended them to a family member who is also having a new system installed.

We obtained three estimates from Angie's List people; I would have added more if I were not satisfied. We chose Chris Meiers and his men to do our installation. Chris wrote a very clear estimate showing us three options from which to choose as well as adding the rebates with each one. He answered questions clearly; Annette, in the office, was a big help with more information-we wanted to be absolutely sure of our choices. The installation went smoothly in one day by Warren and Nate as well as the two electricians. I saw very little of them and did not pick-up any mess from them. They were professisonal gentlemen. We recommend Williams Heating and Plumbing with confidence. They will be our continual plumbing and heating people for annual checks on our equipment and anything that needs attention.

Josh came out to set up my old cooler, found it had rusted out, recommended an Aerocool Cooler. They set a date and came out, on time, and pulled the old one off my roof and put the new one in. It looks great, the sealing was done well, good clean up. Working well. The technician was unable to put the thermostat in since my old house was missing an electrical wire needed for the install. He took a lot of time to do that, but said I needed an electrician for the new wire. He left the thermostat in case I want to go forward, and he did not charge for the thermostat. Polite respectful and nice. Fixed an unrelated problem with no charge.

The work involved installing new electric and natural gas lines, as well as new plumbing for the water. We have never dealt with a more competent, conscientious or professional company!!!

Josh arrived right on time for the scheduled summer start-up and inspection of our AC unit. He was very thorough and suggested the installation of a surge protector. This was done during the same appointment, and for a very reasonable price. We highly recommend Williams mech. and will be calling them again in the fall for the furnace start-up. Thanks Williams Mechanical!

We talked to a couple contractors in the area before deciding on using Williams for our furnace replacement and whole house humidifer installation. Chris was one of the most responsive persons. He made sure to answer all our emails and phone calls to clear any questions we had. He came in for the initial estimate and explained to us the work that needed to be done. The installation took about 2 days and there was a delay from the furnace manufacturer who delivered the unit but they kept us in the loop for any status update and made some reshuffling of the schedule to make sure they meet the timeline that was originally promised to us. Anette was really helpful and Warren knew what he was doing and was able to answer our questions throughout. We love our new furnace with the humidifier and had a pleasant experience working with Chris and his team. Would recommend them to other people too!

The team showed up on time and started working. They took care to cover our flooring and protect the walls. They removed the furnances and some duck work. the room with the furnances was located on the second floor and they were able to move the old ones out and the new ones in without a wall ding. The surface the furnances rest on was replaces with aluminum and is so much nicer than the drywall that was there originally. All the electrical work was run through the attic and nicely covered and finished inside and out of the house. The air units were placed on the side of the house and the wiring,pads and units look clean and professionally done. The system is silent compared to what had been replaced. The team was professional and pleasant and very helpful training us on the new system. We had 4 estimates done for this job and Williams was the most clear and easy to follow. Chris spend the time to make sure we knew what we were getting done. I highly recommend you use williams for all you heating and cooling needs-their prices were very fair and the skill of the crew was evident.

It went as smoothly as possible. Great job!

They figured it out and replaced some valves and my house has been warm ever since. I was pleasantly surprised by the cost and the efficient work. The crew was polite and there was no pressure to buy a new system - just suggestions on how my system could be improved. Very professional crew.

Before having these two items replaced, we received estimates from three different companies. Williams Mechanical was the best price and was able to complete the job quickly. I was impressed during the estimate that Chris sat down with me and explained all of our options to me in simple terms. He did not try to sell me the most expensive furnace. In fact, he recommended a median based off of our needs. The job was completed in one day by very professional and courteous staff. I was given information on how to follow up with the company should we need any support with our new furnace and/or water heater.