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WaterQuest Inc

Lawn Irrigation, Landscaping, Pavers and Hardscaping,

About us

WaterQuest is a full-service, residential and commercial design and landscape installation, maintenance and repair company. Our main focus is high-quality complete custom based landscape design and professional quality installation. We also offer professional grade commercial property landscape maintenance.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Landscape Design, Irrigation, Xeriscaping, Landscape Lighting, Concrete Patios, Concrete Pavers, Retaining Walls, Waterfalls & Ponds, Arbors, In-Ground Trampolines, Complete Grounds Maintenance, Site Visits, Sprinkler & Drip Installation, Sod Installation, Outdoor Kitchens, Decks, Flagstone, Fire Pits, Fountains, Gazebos, Artificial Turf, & Sprinkler Repair.

Services we don't offer

Pools & Hot Tubs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Reviews

4.698 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
6%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 98 reviews

Darrell C.
07/2022
1.0
decks
  + -1 more
I was not able to show up for the appointment because of a last-minute change in my work schedule. Angie still charged my debit card the full amount. I called the main office and could only get half my money back. Angi Is a scam to older folks.
Description of Work: electrical
Rating CategoryRating out of 5

Fred H.
04/2022
1.0
tree service
  + -1 more
They were unable to extract the tree since they left the stamp, They say they would be back the next day but I've waited 5 more days to wait for them. The original quote was $285 for tree removal and additional if they provide new tree to plant. When I got the invoice it $470.42 for 2 hour job. though the last guy did a great job because they took out the tree and clean up the mess. please communicate with me through email
Description of Work: tree removal
Rating CategoryRating out of 5

Donna H.
08/2021
5.0
hardscaping
  + -1 more
WaterQuest was easy to work with and did such a beautiful job on our front and back patio. It is the envy of our neighbors ! Jackie Hall managed the process and Chris was a professional...fitting the pieces together into a work of art. Our back patio was done so fast with all the workers assigned to the project and working under Chris. I highly recommend this team. Not the cheapest but I believe you get what you pay for :)
Description of Work: Front and Back Patio with pavers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn M.
02/2021
5.0
irrigation systems
  + -1 more
They did a very good job and with a reasonable price. I would definitely would use them again.
Description of Work: Sprinkler system repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Patrick D.
11/2020
5.0
landscaping, lawn service, irrigation systems, garage builders, hardscaping
  + 3 more
Recently I had WaterQuest install pavers, a sprinkler/drip-line system, and new lawn on my property. I am completely happy and satisfied with the quality and timeliness of the work...and the cost of the project! Jackie provided outstanding customer service from carefully detailing the work I wanted done, offering options, setting up the work schedule, staying in contact during the project, and following-up after the completion of the project...she was an absolute pleasure to work with! Jackie's crew of three were incredibly professional, prompt, polite, and conscientious of their work...couldn't of ask for a better crew! I am thrilled with the way my yard looks now and the great service I received from WaterQuest!
Description of Work: Paver, sprinkler system, drip-line system, lawn installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Dot P.
04/2020
5.0
irrigation systems, garage builders
  + 0 more
Great service. I highly recommend this company. They responded to my request within a week and did quality work at a reasonable cost, Thank you.
Description of Work: Installed new timer for drip system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrance F.
03/2019
5.0
lawn service
  + -1 more
This crew sent by Water Quest Landscaping did an outstanding job! They showed up on time and "hit the deck running". they worked very hard and did the job the way I wanted. Very satisfied
Description of Work: Grass and chamisa tried and thinned,

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Diane L.
02/2019
2.0
landscaping, pavers, gravel, hardscaping
  + 1 more
Water Quest did a 35K+ landscape job for us 18 months ago. At the time I gave them a five star review. They did hardscaping as well as plant 15 trees and some shrubs. Their hardscaping work was fine and continues to remain that way. However, we have very hard, clay soil here. They had to use picks to plant many of the trees. Apparently they did not amend the soil in any way as we are now having to pay someone else to dig out around the roots of each tree, loosen up the root ball and add ORGANIC matter (Duh!). In that process it has become obvious that all of the trees were planted 5-6” DEEPER than they should have been. This was all brought to light when I hired an arborist to come help us with our struggling trees! Water Quest’s service is poor once they have completed a job. I would not use them again, nor would I recommend them to a friend.
Description of Work: Landscapung New Home

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$35,000

Peg C.
12/2018
5.0
lawn service, irrigation systems
  + 0 more
They were punctual, courteous and did an outstanding job.
Description of Work: Winter clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

John L.
11/2018
5.0
landscaping, lawn service
  + 0 more
Extremely polite, knowledgeable, and prompt. Honest hardworking crew.
Description of Work: General Fall Cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Laurie S.
09/2018
5.0
lawn service, leaf removal, tree service
  + 1 more
These guys are amazing! Charla, who answers the phone and does the scheduling is so sweet and always works out the scheduling so the crew can come out as soon as possible. The crew gets here on time and understands what needs to be done. They are very polite. The cost is very reasonable. I left for work after they got started, came home to a beautiful yard. I highly recommend them. Laurie Scott
Description of Work: Tree and bush trimming, weeds pulled and mowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy Y.
09/2018
5.0
lawn service, leaf removal, tree service
  + 1 more
It went very well. We live out of state and needed our rental yard and cleaned up and the trees trimmed back. They did an outstanding job. We would definitely hired them again if needed.
Description of Work: Yard clean-up
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon T.
07/2018
5.0
landscaping, pavers, gravel, hardscaping, patios
  + 2 more
All work was done very professionally, on time and with great workers. We are very pleased with the results and would certainly hire again!
Description of Work: Landscaping back yard. Removed old wall made of railroad ties and replaced with Belgard stones, pavers on patio and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barb B.
07/2018
5.0
landscaping, lawn service, lawn treatment, leaf removal
  + 2 more
We have used the services of Water Quest for about a year. I now have a consistent crew that comes to my house headed by Heather Brauen. Heather is really great - she listens to my concerns about the landscape and we discuss options and select the best for the time and situation. I really appreciate Heather's knowledge and our landscape is getting much better! Which is a challenge to do in New Mexico!
Description of Work: Landscape maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Michael S.
08/2017
1.0
irrigation systems
  + -1 more
called to make appt. for est left mess. no return calls
Description of Work: need to expand drip system

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jimmy M.
07/2017
5.0
lawn service
  + -1 more
I use them on a monthly basis and I like them because they're very dependable. They bill by the hour, but it doesn't take a whole hour.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Jennifer C.
05/2017
5.0
hardscaping
  + -1 more
The project went very well. Landscape Designer, Al Cyr, listened closely to what I needed in my backyard and was very helpful in suggesting designs and materials. Brian and his landscaping team were very effective in implementing the project. I'm very happy with the beautiful new patio and walkways. I highly recommend using WaterQuest, Inc., Landscaping for your next patio and walkway project.
Description of Work: Installation of a back patio and walkways with pavers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Donald B.
11/2016
4.0
irrigation systems
  + -1 more
It was fine. Just needed to have them come back to relay some of the bricks of the patio because they weren't level.
Description of Work: Digging up the patio and rerouting the pipes due to tree roots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

C P.
12/2015
5.0
irrigation systems
  + -1 more
Charla is very thorough and handles all my questions and schedules appointments that work for me. Rex installed my new drip irrigation system and also explained and demonstrated how I can attach another emitter if I need to. The guys that come out and mow and trim the lawns are very personable. Robert (the bossman) has even been out and made some great suggestions. I've enjoyed working with everyone.
Description of Work: Installed new drip irrigation system. Ongoing: monthly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Colston C.
11/2015
4.0
landscaping, lawn service, irrigation systems
  + 1 more
There was some trouble but I communicated with them. Within hours, they had somebody out here. The first guy did a wonderful job of fixing the leak. I also wanted him to adjust the nozzles but he couldn't get the digital controller to turn on and off manually, so he messed with the wiring. The next time I wanted to do the irrigation, it didn't work. Water Quest sent somebody out who is an expert. He couldn't believe what he found, but he got it fixed. After a week of the second guy doing his job, the owner called to find out how things went. Impressive! The pricing was average.
Description of Work: I used them for lawn and irrigation services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$154.71

Response from WaterQuest Inc
Thanks for taking the time to comment.

Diana S.
09/2015
5.0
landscaping, hardscaping, irrigation systems
  + 1 more
Two years ago WaterQuest did such a good job landscaping our front yard that I knew we'd have them back when it was time to do the back. Jackie Hall worked and reworked the landscape design as we came up with different ideas. Once the final decisions were made and the crew arrived, we were very pleased with the skill, hard work, and friendliness that everyone showed. Jackie visited frequently to be sure everything was on plan and on schedule. She invited us to help pick out the plants and boulders, which I really appreciated. Once it was all completed, Jackie's walk through was very thorough. An emitter needed adjustment which was taken care of right away. We love our new backyard, and are confident that if any issue arises Jackie will respond quickly and helpfully. We know that because that's how she was with the front yard.
Description of Work: WaterQuest relandscaped our backyard, first removing an exhausted lawn and many tree roots, then installing a paver patio, planting bushes and boulders with drip irrigation, and laying gravel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,600

Response from WaterQuest Inc
Thanks for your kind post. We do try hard.

Alice S.
08/2015
5.0
landscaping
  + -1 more
After I hired the worst "landscaper" in town, who made a total mess of my front yard, I called Jackie Hall with WaterQuest landscaping services and requested that she come see if there was any way to salvage such a mess. She came up with a great plan for the yard and rearranged 80% of the yard , added the finishing touches of plants and created a totally different design. She was wonderful to work with and I am so extremely happy with the results. I can't say enough about her professionalism, knowledge of what to do to make it look so much better. She was a joy to work with along with her crew that were fast, efficient and accomplished every detail we had discussed and agreed upon. She was here for each step of the transformation and I did so appreciate that she was on top of the project from start to finish. Doing my HAPPY DANCE over the finished product !! THANKS, JACKIE HALL!
Description of Work: Landscaped my front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Dorothy B.
07/2015
2.0
irrigation systems
  + -1 more
We could never get an appointment for estimates or services. They seemed too busy to take new customers.
Description of Work: No services were provided.

Rating CategoryRating out of 5
value
4.0
responsiveness
2.0


Response from WaterQuest Inc
Sorry for the poor communications. We try hard to get new business. When we don't followup, it makes it hard to get new happy customers. If you have a need in the future, please call me directly on my cell phone (991-3636) so I can make sure we don't drop the ball.

Mimi H.
07/2015
5.0
irrigation systems
  + -1 more
We couldn't be more positive about this company. Their responsiveness is exceptional, and everything was executed exactly as planned. Al helped walk us through the nuances of proper landscaping in Albuquerque, explaining how it differed from our past experiences on the east coast. All suggestions were sensible and the cost was within reason for the many projects. When the violent storm knocked the front aspen tree across our driveway, they were there almost immediately the next day with a team to remove the tree and fix the break it caused in our irrigation line (which was spewing water). Every call to the company results to quick and professional service. The company president even stopped by to check on a sprinkler question we had one day, on his way home from work immediately after we placed the call.
Description of Work: We hired WaterQuest for a variety of projects in our first two months of owning a home in Albuquerque after meeting Al Cyr, a landscape designer, at the Home and Garden Show. He provided free consultation on how to run our (first) sprinkler and drip irrigation system, and answered general questions about our landscaping for free, even though other companies said they'd charge us a minimum of $100 just to come to our house and talk. We ended up hiring them to remove two trees that were up against our back wall; remove an area of grass and replace with rock; clean our back fountain; and build a large Weston block enclosed garden attached to our house for our turtles. Additionally, we had them adjust/move some sprinkler heads, and after a bad storm took down an aspen tree in front of the house, they were there the next morning to remove and replant with a more appropriate bush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from WaterQuest Inc
We appreciate your kind words.

Billy H.
05/2015
1.0
irrigation systems
  + -1 more
Wish they gave a d*** about the customer!
Description of Work: I received a call back and he asked for a photo of the sprinkler manifold that needed repair. Have not heard a word since. NOT GOOD

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from WaterQuest Inc
The member called me on Friday morning May 15th. At noon they sent me a picture of their sprinkler valves. The next business day (Monday 5/18) I called the member to follow up, having prepared an estimate to make the requested repairs. I don't feel their ranking or comments are fair. We work very hard to provide good timely customer service.

Contact information

5018 2nd St NW, Albuquerque, NM 87107

www.waterquest.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Leaf Removal,
Tree Service,
Garage and Shed Building,
Fountains,
Stone and Gravel,
Lawn Fertilization & Treatment,
Decks and Porches,
Patios

FAQ

WaterQuest Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

WaterQuest Inc accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, WaterQuest Inc offers free project estimates.
Yes, WaterQuest Inc offers eco-friendly accreditations.
No, WaterQuest Inc does not offer a senior discount.
Yes, WaterQuest Inc offers emergency services.
Yes, WaterQuest Inc offers warranties.
WaterQuest Inc offers the following services: Landscape Design, Irrigation, Xeriscaping, Landscape Lighting, Concrete Patios, Concrete Pavers, Retaining Walls, Waterfalls & Ponds, Arbors, In-Ground Trampolines, Complete Grounds Maintenance, Site Visits, Sprinkler & Drip Installation, Sod Installation, Outdoor Kitchens, Decks, Flagstone, Fire Pits, Fountains, Gazebos, Artificial Turf, & Sprinkler Repair.
Pools & Hot Tubs.

Contact information

5018 2nd St NW, Albuquerque, NM 87107

www.waterquest.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed