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Water Extraction Experts

Mold Testing & Remediation, Kitchen and Bath Remodeling, Water & Smoke Damage

About us

We are your premiere water damage restoration specialists. We are experts at restoring your home to its original condition, if not better. We offer professional services with the utmost care and precision, and a quick response time. We treat every home as if it were a museum, making sure to treat everything with as much care as possible. During the process we ensure that you are able to go about your daily life while we take care of the damaged parts of your home. Our team handles every type of job, big or small. We offer all clients and their homes the highest quality service and professional care. 24- Hour Emergency Services (Holidays/Weekends/Evenings included) Water Damage Water Extraction Structural Drying Sewage Cleanup Free Inspections Work with ALL insurance companies History Established in 2012. What sets the Water Extraction Experts apart from the competition? Our professional team of experts are prepared for your situation. Our restoration process is designed to assess the damage quickly and thoroughly, so our team can initiate the project immediately and help restore your life. We offer 24 hour emergency response times that you can always count on. Floods and emergencies don't wait until it's convenient, so we are ready when you need us the most. Our experienced team works with the insurance companies to provide the fastest available turn-around time for completing your claim. During the entire process of removing the water damage, and restoring your home, we treat you and your home with the highest care and respect you deserve, in your time of need.

Business highlights

15 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Mold Remediation and Water Damage Restoration

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Patrick McGinnis
08/2023
5.0
Google Review
When we discovered wetness and mold in the corner of our guest room closet, we suspected the water had come from the shower of the adjacent guest bathroom. Water Extraction Experts were the first to respond to our urgent request for help. Using sophisticated equipment, they made a thorough evaluation that tentatively confirmed our suspicions that water from the shower spray had seeped between the old showertiles and built up in the wall behind them. A detailed quote was submitted within hours. A containment area was established to prevent the spread of mold spores, and work was promptly begun to remove the water and damaged materials and begin mold remediation. Every member of the team was responsive to our needs. They arrived at the designated time everyday and worked with the utmost professionalism. They were a pleasure to work with and did an excellent job. Thank you Matt and your entire team.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Water Extraction Experts
Patrick thank you so much for leaving such a detailed and kind review. We are so glad you were satisfied with the job and the communication you received. We hope you never need us again but please refer us to your friends and family.

Cheryll Arnold
08/2023
5.0
Google Review
i recommend them HIGHLY!!! i dont know what i would have done without their guidance & knowledge of my issue...thank you
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Water Extraction Experts
Cheryl thank you for the kind words and taking the time to post this. We appreciate you!!

John Shepard
08/2023
5.0
Google Review
Fantastic! We needed our large kitchen island repaired and restored from water and mold damage. From start to finish, estimate to paint, Matt and his entire crew were professional in every way. They arrived on time every time. We received constant communication check-ins to make sure things were going smoothly. We were informed and consulted about every step. In the event of the inevitable setbacks, Matt and his crew (especially Chris) responded and adjusted and returned and fixed and kept at it until it was perfect by my wife's exacting standards. We all need to support local, home-grown companies when they deserve it. WEE absolutely deserves it. I cannot recommend this company strongly enough.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Water Extraction Experts
Wow John thank you fir the kind words. It was an honor taking care of you and sweet wife. We hope you never need us again but hope you will recommend us to your friends. Thank again!

Carlos McMahon
07/2023
5.0
Google Review
Where do I start. From the time I called them after looking for someone to remove quite a bunch of mold from my office, room closet. The most important part for me was for the Water Extraction Experts (WEE) was to come out and see the severe damage. Well Matt and team had an immediate plan, and it was laid out in full. When, I said "yes" I was guided from day one, until the end. The team came in and did their job well, and as clean as one could be. Also, they worked and were never in my way, they just kept going forward. The most polite people to work with and talk to. But as I said, I knew the process everyday, and when I had to leave for a doctor's appointment, they had an outside lock box for me to come back in."GREAT JOB"!!! Since, I am severely handicapped, and on a fixed income. I was afraid of ever following through, because I was afraid of the price I would be given, which I dreaded. THAT WAS NOT THE PROBLEM HERE. The job that was done, seems to me that it was twice the value than they charged me. Excellent, high end materials and craftsmanship. From when they started until now seeing the final product is amazing. Being on oxygen 24/7 and seeing the completed job, just fills my heart with joy!!! "The value of work performed looks comparable to a job that would have cost us double." The job was considerably big, and the quality, fit, and finish, was mind-blowing. Respectfully, Carlos.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Water Extraction Experts
Carlos Thank you so much for the kind words. We are so glad that we were able to help you in your time of need. We hope this never happens to you again, but just know we are here to help. Thank you again for taking the time to leave this review. Water Extraction Experts

Sam Boling
07/2023
5.0
Google Review
We discovered a slow leak behind our dishwasher that required taking apart half of our kitchen. Water Extraction Experts took care of all the teardown, cleaning, testing, and reconstruction, installed new cabinets exactly matching the originals, laid new tile countertops, and left the kitchen looking better than ever. They were extremely responsive and communicative through the whole project and went out of their way to make sure everything was satisfactory. I would highly recommend their services for water damage and mold remediation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Water Extraction Experts
Sam, thank you so much for the kind words. We know it's always hard when you have an experience like this. We were happy to have helped you. We hope you never do, but if you should ever need us again, please give us a call. Thanks again for the great review.

Steve B.
03/2018
5.0
Late one Saturday afternoon I left the water running in our spare bedroom bathroom, for a considerable amount of time. I called Water Extraction Experts, my call was answered promptly. Matt was at my house in 30 minutes; with 4 others on his team arriving shortly. They quickly assessed the damage and got to work. The bathroom, attached bedroom, and a hallway were flooded, along with water seepage through the wall into another bedroom. Carpet, padding, baseboards and sheetrock were all handled efficiently. Fans and dehumidifiers were promptly placed. The first of several follow up appointments were scheduled for the next morning. They arrived on time for each and every appointment. Every detail was addressed and within a few days we couldn’t tell I’d flooded half the house. They even got touch up paint to use after they replaced our baseboards. Our insurance company required very detailed information and everything they needed was promptly provided. We highly recommend using Matt’s company, you’ll be very glad you did. We sure are, they saved our Super Bowl party !!!
Description of Work: Overflowing Bathtub flooded half the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arnold B.
05/2017
5.0
Matt, Andy, Chris (and a few others) at Water Extraction Experts did a thorough and exemplary job of putting our home back in good order, as it was before our little disaster. Black mold was discovered, aggravated by the unnecessary delays described above. Water Extraction Experts did the demo, remediation and reconstruction in a timely manner and at a very reasonable price. (coordinated drywall and hardwood subcontractors as well). They worked smoothly with our insurance. On their many visits, every one of them was very friendly, polite, respectful and accommodating. They always arrived promptly. I lost count of how many visits this crew made out here (we live in Tijeras). I had to leave during their last visit on Friday and asked my wife to do a walk around final inspection. I paid the invoice before I left. She pointed out that the rubber seal strip was missing from the foot of the shower insert. (inexpensive peel 'n stick DIY item) and that there was a small hole behind the missing, broken tile. After essentially completing the project and after being paid... THEY CAME BACK OUT on Saturday, replaced the seal and cosmetically reconstructed the damage from the broken tile. The damaged tile was not their responsibility. This was absolutely above and beyond expectations! (Note: Hardwood contractor paid separately.) You won't regret hiring these folks.
Description of Work: We had a supply side plumbing leak which resulted in rather extensive damages to our upstairs bath, bedroom, closet and ground floor kitchen. I initially contacted another company for service. Their estimator somehow managed to break four floor level tiles while he was here (unnoticed until later)! I wasted a week and a half attempting to schedule the work and I finally fired them! Enter Water Extraction Experts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan F.
03/2017
5.0
He’s addressed all of our concerns, worked long hours and weekends, he’s friendly to our children and considerate of our home. His team has gone above and beyond being professional and has exceeded all of our expectations. We cannot recommend Water Extraction Experts highly enough and just feel so thankful to have found them at such a stressful point in our lives.
Description of Work: Matt has been helping my husband and me through a major roof leak that was caused by faulty solar panel installation and a subsequent bathtub leak that had been occurring behind the walls for over a year. Both of these instances were caused by professionals not doing their jobs correctly. To say we’re hesitant of trusting anyone with our home is an understatement. However, from the first phone call, Matt has eased our minds and taken control over every aspect of getting our home in even better condition than the way it was before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer E.
10/2016
5.0
I was pleasantly surprised at the high quality and professionalism found at Water Extraction Experts. They were prompt, courteous, and always did what they said they would do. Everything they did looks clean and professional. They understand how to deal with water leaks and know a great deal of what home insurance will provide in terms of coverage. I highly recommend using this company. Water Extraction Experts is the most professional company I have dealt with in New Mexico.
Description of Work: We hired Water Extraction Experts after we discovered that our water heater broke and water went under our bamboo flooring. They came in, assessed the damage, and immediately moved our furniture, put in de-humidifiers and blocked off the room with plastic. They came daily to check the progress for approximately a week. The co-owner then helped me organize the reconstruction of the room. He scheduled two floor experts and worked with our insurance. He also tracked down and purchased our bamboo flooring which has been discontinued and he picked it up and delivered to our house. After the bamboo acclimated, the flooring company came back and installed the floors. He scheduled drywall installers and personally painted the wall and finally moved our furniture back into the room. Afterwards, he sat down and we reviewed the invoice. He went through everything so that I understood the charges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

kelsey B.
09/2016
5.0
Experienced a water leak in my bathroom and garage ceiling. While this problem was very stressful, Matt and Chris calmly and promptly handled our water and mold issues. I was also impressed by the other contractors that Matt chose to augment the required maintenance. Considering the urgency of the situation, I felt that this company went out of their way to make pricing very reasonable. I will definitely recommend this team to my real estate investor friends.
Description of Work: I needed a water leak and mold fixed underneath my bathroom toilet and garage ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4501 Bogan Ave NE Ste A3, Albuquerque, NM 87109

    http://www.waterextractionexperts.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Kitchen and Bath Remodeling,
    Water & Smoke Damage

    FAQ

    Water Extraction Experts is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Water Extraction Experts accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, Water Extraction Experts offers free project estimates.
    No, Water Extraction Experts does not offer eco-friendly accreditations.
    No, Water Extraction Experts does not offer a senior discount.
    Yes, Water Extraction Experts offers emergency services.
    Yes, Water Extraction Experts offers warranties.
    Water Extraction Experts offers the following services: Mold Remediation and Water Damage Restoration

    Contact information

    4501 Bogan Ave NE Ste A3, Albuquerque, NM 87109

    http://www.waterextractionexperts.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM