Water Extraction Experts

When we discovered wetness and mold in the corner of our guest room closet, we suspected the water had come from the shower of the adjacent guest bathroom. Water Extraction Experts were the first to respond to our urgent request for help. Using sophisticated equipment, they made a thorough evaluation that tentatively confirmed our suspicions that water from the shower spray had seeped between the old showertiles and built up in the wall behind them. A detailed quote was submitted within hours. A containment area was established to prevent the spread of mold spores, and work was promptly begun to remove the water and damaged materials and begin mold remediation. Every member of the team was responsive to our needs. They arrived at the designated time everyday and worked with the utmost professionalism. They were a pleasure to work with and did an excellent job. Thank you Matt and your entire team.

i recommend them HIGHLY!!! i dont know what i would have done without their guidance & knowledge of my issue...thank you

Fantastic! We needed our large kitchen island repaired and restored from water and mold damage. From start to finish, estimate to paint, Matt and his entire crew were professional in every way. They arrived on time every time. We received constant communication check-ins to make sure things were going smoothly. We were informed and consulted about every step. In the event of the inevitable setbacks, Matt and his crew (especially Chris) responded and adjusted and returned and fixed and kept at it until it was perfect by my wife's exacting standards. We all need to support local, home-grown companies when they deserve it. WEE absolutely deserves it. I cannot recommend this company strongly enough.

Where do I start. From the time I called them after looking for someone to remove quite a bunch of mold from my office, room closet. The most important part for me was for the Water Extraction Experts (WEE) was to come out and see the severe damage. Well Matt and team had an immediate plan, and it was laid out in full. When, I said "yes" I was guided from day one, until the end. The team came in and did their job well, and as clean as one could be. Also, they worked and were never in my way, they just kept going forward. The most polite people to work with and talk to. But as I said, I knew the process everyday, and when I had to leave for a doctor's appointment, they had an outside lock box for me to come back in."GREAT JOB"!!! Since, I am severely handicapped, and on a fixed income. I was afraid of ever following through, because I was afraid of the price I would be given, which I dreaded. THAT WAS NOT THE PROBLEM HERE. The job that was done, seems to me that it was twice the value than they charged me. Excellent, high end materials and craftsmanship. From when they started until now seeing the final product is amazing. Being on oxygen 24/7 and seeing the completed job, just fills my heart with joy!!! "The value of work performed looks comparable to a job that would have cost us double." The job was considerably big, and the quality, fit, and finish, was mind-blowing. Respectfully, Carlos.

We discovered a slow leak behind our dishwasher that required taking apart half of our kitchen. Water Extraction Experts took care of all the teardown, cleaning, testing, and reconstruction, installed new cabinets exactly matching the originals, laid new tile countertops, and left the kitchen looking better than ever. They were extremely responsive and communicative through the whole project and went out of their way to make sure everything was satisfactory. I would highly recommend their services for water damage and mold remediation.

Late one Saturday afternoon I left the water running in our spare bedroom bathroom, for a considerable amount of time. I called Water Extraction Experts, my call was answered promptly. Matt was at my house in 30 minutes; with 4 others on his team arriving shortly. They quickly assessed the damage and got to work. The bathroom, attached bedroom, and a hallway were flooded, along with water seepage through the wall into another bedroom. Carpet, padding, baseboards and sheetrock were all handled efficiently. Fans and dehumidifiers were promptly placed. The first of several follow up appointments were scheduled for the next morning. They arrived on time for each and every appointment. Every detail was addressed and within a few days we couldn’t tell I’d flooded half the house. They even got touch up paint to use after they replaced our baseboards. Our insurance company required very detailed information and everything they needed was promptly provided. We highly recommend using Matt’s company, you’ll be very glad you did. We sure are, they saved our Super Bowl party !!!

Matt, Andy, Chris (and a few others) at Water Extraction Experts did a thorough and exemplary job of putting our home back in good order, as it was before our little disaster. Black mold was discovered, aggravated by the unnecessary delays described above. Water Extraction Experts did the demo, remediation and reconstruction in a timely manner and at a very reasonable price. (coordinated drywall and hardwood subcontractors as well). They worked smoothly with our insurance. On their many visits, every one of them was very friendly, polite, respectful and accommodating. They always arrived promptly. I lost count of how many visits this crew made out here (we live in Tijeras). I had to leave during their last visit on Friday and asked my wife to do a walk around final inspection. I paid the invoice before I left. She pointed out that the rubber seal strip was missing from the foot of the shower insert. (inexpensive peel 'n stick DIY item) and that there was a small hole behind the missing, broken tile. After essentially completing the project and after being paid... THEY CAME BACK OUT on Saturday, replaced the seal and cosmetically reconstructed the damage from the broken tile. The damaged tile was not their responsibility. This was absolutely above and beyond expectations! (Note: Hardwood contractor paid separately.) You won't regret hiring these folks.

He’s addressed all of our concerns, worked long hours and weekends, he’s friendly to our children and considerate of our home. His team has gone above and beyond being professional and has exceeded all of our expectations. We cannot recommend Water Extraction Experts highly enough and just feel so thankful to have found them at such a stressful point in our lives.

I was pleasantly surprised at the high quality and professionalism found at Water Extraction Experts. They were prompt, courteous, and always did what they said they would do. Everything they did looks clean and professional. They understand how to deal with water leaks and know a great deal of what home insurance will provide in terms of coverage. I highly recommend using this company. Water Extraction Experts is the most professional company I have dealt with in New Mexico.

Experienced a water leak in my bathroom and garage ceiling. While this problem was very stressful, Matt and Chris calmly and promptly handled our water and mold issues. I was also impressed by the other contractors that Matt chose to augment the required maintenance. Considering the urgency of the situation, I felt that this company went out of their way to make pricing very reasonable. I will definitely recommend this team to my real estate investor friends.