Valencia Valley Chimney Sweeping

Description of Work: In February of this year I ordered a replacement hand control for my Travis Industries House of Fire gas fireplace through their dealer in Albuquerque, Richard Salazar of Valencia Valley Chimney Sweeping, showing him the control I wanted to replace and giving him the number of the part from the stove's instructions as well as paying him half of the $245 that he said it would cost.He removed the packing list from the outside of the box when it arrived and delivered the box to me, knowing that it did not contain what I had ordered but a bunch of parts for which I had no possible use. Not suspecting that he was dishonest, I paid him the second half of the $245. However, after I opened the box I phoned him as he was driving away to tell him of the error; he said he would return after his next job but instead hurried to cash my second check. He later claimed that Travis Industries would not take back the items, but when a consumer advocate from the Attorney General's Office spoke with Richard at the company, he said the items could be returned without a re-stocking fee and sent Mr. Salazar a refund form, but he will not send it in. This man has, in effect, stolen $245 from me and I have the paperwork to prove it: copies of my canceled checks and pictures of what I ordered and what I received.

Description of Work: Cleaned chimney and dryer duct

Description of Work: I had a Lopi Republic 1750i with cooktop surface, wood burning fireplace insert installed. It was scheduled for 1/30/12, but a part had not come in. The company called and scheduled the next day. The installation took about 4 hours and the technician started up the stove and showed me how to do it. I am very happy with the product and would use this company again.

Description of Work: On 10/17 & 12/19/11, this company stood me up twice. The first time they apologized and rescheduled. Then, stood up again. I called and was treated rudely. I was told someone would call me to reschedule. I declined.

Description of Work: cleaned chimney, cleaned pellet stove, adjusted automatic--thermostat--function.

Description of Work: I have left two messages and not had my calls returned.

Description of Work: Swept and inspected the chimney and vacuumed the fireplace with the special vac that appeared to not exhaust any dust.