TLC Plumbing, Heating, Air Conditioning

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Whether you’ve heard about our fantastic service from a friend or noticed our trucks around Albuquerque, we’re happy you’re here to explore what TLC Plumbing can do for you. A company built on core values of honesty, hard work, respect, compassion, and consistency, TLC Plumbing is dedicated to consistent excellence when it comes to servicing your home or business needs. Locally owned & operated. Additional contact - Tracy Johnson. Additional DBAs - TLC Plumbing & Heating Cooling, TLC Plumbing & Utility. With Service in Albuquerque and Santa Fe, our Santa Fe office is located at: 2532 Camino Entrada, Santa Fe, NM 87507 Phone number - (505) 471-6400.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, excavating, gas leak repair, gas logs, handymen, lawn irrigation, plumbing, heating & AC

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects

Reviews

4.7992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 476-500 of 992 reviews

Catherine M.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
This was our first contact with TLC and it went very well. We called on a busy afternoon close to Christmas and they arrived when they said they would, after dark around four hours later. The technician Cliff Sena was pleasant, professional, and very neat and clean, taking care not to scratch our wood flooring. Not only did he clear up the problem, the drain actually works better than it ever has since we installed the laundry room. While the price was probably not low for a drain cleaning, I thought the overall value of the services provided easily worth an "A". We shall be using TLC again.
Description of Work: A drain connecting our kitchen and laundry room was cleared along with the pipeline from these rooms leading to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85.07

Dan A R.
01/2012
4.0
plumbing
  + -1 more
I sent them to do some work at my mother’s house. They did well. My overall experience was good. I would use them in the future.
Description of Work: I used TLC Plumbing Inc probably this fall for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara F.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
We had called someone else earlier in the day. He came out and his machine broke and so he couldn't do the job. We then called TLC because it was highly rated on Angie's List. It was a Sunday and they were VERY busy but called back and made arrangements to come out. At 3 PM we were 7th on the list and I thought they would never get to the house on that day. However, just before 8 PM the TLC person arrived, and in the dark, got up on the roof and cleaned out the drain. He was friendly, courteous and good humored. The whole experience with this company was very positive and we will use them again.
Description of Work: We had a blocked drain and needed someone to get on the roof and unblock it. The blockage was approximately 40 feet into the pipe. TLC came out and unblocked it and cleaned out the pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Suzanne S.
12/2011
5.0
plumbing
  + -1 more
They do plumbing and heating work for us. We have had them out several times over the last 10 years. We have always been happy with their work and they are very polite people who come here. They are very professional and their work is very well done. The people they send out are extremely capable and they are very polite. They give you other advice and help. If you have a clogged drain they tell you what to do every month for it to get better. They give you additional information that you really didn’t ask for.
Description of Work: I used the services of TLC Plumbing Inc to redo the sprinklers in the front yard last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eleanor Y A.
12/2011
5.0
plumbing
  + -1 more
They did everything that was needed. They placed in a new tubing in the ice maker and changed the valve. Everything was done under an hour and he tested everything to make sure it was fixed.
Description of Work: I was having a leak from my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Nancy M.
12/2011
5.0
plumbing
  + -1 more
Overall the job went very well. It was quite messy because of the nature of the problem and since we had had a major snow storm. We were able to stay in our home whiile the job was being done though. Very noisy because of jackhammers.
Description of Work: We had a hot water line leak in the slab of our home. We called TLC and they came out promptly. Scott and his crew worked for two and a half days locating and repairing the leak. It was a major job breaking up the slab. They worked from early morning until night to complete the job. They cleaned up all of the concrete and dirt that the job produced. They had someone call us to give an estimate on tile replacement and drywall repair. It was a lot of money for us, but worth it to have a reputable company do the job. Thanks TLC. Nancy

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

DOLORES C W.
12/2011
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
I was not very happy with the charge that they charged. They lowered the amount after I had an issue with it, and they understood what I was saying. I really appreciated working with them.
Description of Work: I had a pipe that was leaking, and they went in and fixed it. They had to dig out the back and go in and fix it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Lauren S.
11/2011
5.0
irrigation systems, plumbing
  + 0 more
I liked that they came the same day I called and they were prompt. They did their thing and went home. The quality was fine.
Description of Work: I used TLC Plumbing Inc about a month ago. They put in an outdoor spicket for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dolores S.
11/2011
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It was kind of Saturday that they came to do the work as it was kind of emergency kind of service and they came right out. I thought that they were fine. They were very professional, came promptly, got the work done and explained to me what the issue was. They were here and gone. It was ease.
Description of Work: I used TLC Plumbing Inc about in January this year. I was having a problem with my heating system as there was no heat and they came to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia S.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Their response time was excellent. They came out on a weekend. They showed up within an hour of us calling. They were better than competitively priced. We had called others and found TLC Plumbing to be cheaper and better. They did an excellent job. We were very happy with them. It was just incredible.
Description of Work: We used TLC Plumbing Inc. for air conditioning repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna R.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
On 11/3/11 I wrote a negative report on Angie's List on my experience with TLC plumbing. To my surprise, Tracy of TLC called me the next day, concerned about the report and asking how they could make things right with me. Since I had already had the problem corrected, I didn't think there was anything they could do. However, Tracy listened, never argued with me, said I was right to have the feelings I did and to make the decision I did to get another company in. He then OFFERed to reimburse me for the other company's fee!!! I've never had such a positive follow-up to a negative experience. I sent a copy of the invoice and received a check within 2 business days. I might not go back to have work done, but this showed real integrity on the part of TLC. In this case, the customer was right, and they let me know it.
Description of Work: TLC followed up on a negative report I gave them on Angie's list on 11/3/11. The follow-up was the most courteous, satisfying response I've ever had. The company volunteered to reimburse me for what I had to spend with another company.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


James W.
11/2011
5.0
plumbing, water heater repair, water softeners
  + 1 more
Servicer arrived on time and worked in a professional manner. Completed service in a timely manner and cleaned up after he was completed.
Description of Work: Replaced plumbing for a instant hot water recirculation system and changed out anode in hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Nancy T.
11/2011
5.0
plumbing, drain pipe
  + 0 more
They did a very good job and were efficient. They were done in a decent amount of time it only took them 45 minutes.
Description of Work: I used TLC Plumbing for replacing an outside drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
11/2011
5.0
plumbing
  + -1 more
Superbly! No hitches or complaints.
Description of Work: Main water line to house broke in front yard, early in the a.m. on Sunday, 10/23/11. Made emerg. call to city to shut off water to house (and got quick response). Later, made calls to three highly rated plumbing companies for emerg. repairs. Left messages at two, then TLC actually answered. In about 30 min., the repairman (Scott) called me to say he was on the way. He quickly excavated the break area under my xeriscaped yard, showed me the poor condition of the old galvanized pipe, recommended replacing the line (incl. est. of cost and time to repair), and tried a temp. fix. Either it would hold, and the house could have water until the next day; or it could mostly hold for awhile while I filled bathtub and containers. It leaked, so I filled tub and containers. While I did, he did a written estimate and told me he could do the full replacement in one day -- the next day. He and a partner arrived about 8:30 am, got right to work. They finished just before noon. The holes were filled, and the yard was replaced to essentially original condition. Truly amazing!! We would certainly use these guys again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Anne R.
11/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The repaiman, Paul S., was exceptionally courteous & professional, & he gave me some very useful advice re: the maintenance & upkeep of my heater (which has been a somewhat difficult unit to care for, over the years).
Description of Work: Replaced the heater thermocouple.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

PAMELA P.
11/2011
5.0
plumbing
  + -1 more
Please see the above paragraph. Everything was great!
Description of Work: Our guest room shower had cold water only. The employee from TLC called before he came out, had me describe the problem and tell him what brand of fixtures were used. He knew the problem right away and brought everything he needed. When he came out, it was a very quick fix because he knew the problem and had the right tools and parts to fix the problem. Great Experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Richard B.
11/2011
5.0
plumbing
  + -1 more
The person that came was very professional and did the job without any hassles. Completed the work in a timely manner and finished by cleaning up before leaving.
Description of Work: Replaced hoses that I had purchased earlier to replace the broken feed line into the refrigerator and also replaced a feed line to the dish washer for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ken B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
I picked TLC Plumbing Inc Company based on their estimate. My overall experience with them was excellent. They were very professional, punctual and responsive. The quality of the install done was excellent. I would use them again in the future.
Description of Work: I used TLC Plumbing Inc Company in June. They installed air conditioner for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Tammy W.
10/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Annually, TLC turns our swamp coolers on for the summer and off for the winter. Every year, they do a great job. We have also had them replace our swamp cooler with a newer, more efficient unit. We have been very happy with there service and have been using them for over 11 years.
Description of Work: TLC turned off our swamp coolers for the winter: one on the ground and one on the roof. They also checked our boiler for carbon monoxide.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Theresa W.
10/2011
5.0
plumbing, remodeling, home remodeling
  + 1 more
Plumber sent had great ideas on how to do the job for less. He used high quality materials and explained everything very completely.
Description of Work: Installed new bathroom fixtures. New pipes and faucet for kitchen sink. New gas wall heater and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

William W.
10/2011
4.0
electrician, irrigation systems
  + 0 more
They did good work. We are happy with them. They left our yard looking good even though they dug two tranches through it. Their price is reasonable. I got a higher and a lower quote. There quote is in the middle. The quality of their work is good. Their punctuality is good. I would use them in the future.
Description of Work: TLC Plumbing Inc over a year ago. They hooked us up to sewage. We were on a septic tank and they hooked us up to the sewage. They had to run two lines from our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Mary W.
10/2011
4.0
sewer cleaning, drain cleaning
  + 0 more
They were responsive and were good. They came out on a Sunday and had a fairly quick turnaround the first day then came back the second day to finish the job. I will use them again in the future but also will look around at other plumbing services.
Description of Work: I used TLC Plumbing to unplug a backed up sewer. Ultimately they had to cut out our drain that led from the house and put in a new cleanout trap.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Vicki J.
10/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very well - TLC has great expertise and you can rely on their work.
Description of Work: Ask TLC to send Sean! Great communicator, gets the job done well and on-time. We have used him many times for all sorts of heater and A/C jobs, including switching over from propane to natural gas - a big $7000 job, and handled the details very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

KATHERINE B.
10/2011
5.0
plumbing
  + -1 more
From the time that the technician arrived, until he left, he was very methodical in his work, both in fixing the leaky faucets and searching for the primary water leak. I would definitely hire TLC again not only because they can respond quickly, but because the technican was professional in manner and dress, and most important, didn't leave the old parts and grime left behind for me to take care of.
Description of Work: I contacted TLC (based on favorable Angie's List reports) to track down a water leak that had slowly tripled my water bill over the past six months. I was surprised that this could be scheduled so quickly - within two days for the East Mountains. It's unfortunate that East Mountain residents get a trip charge added to the bill, but it is what it is. The technician first fixed two very leaky faucets, but saw a water leak was still making the meter spin fast. He went into my crawl space and saw nothing there. He looked outside and saw nothing there, either, so concentrated his efforts on something in the house. After ruling out the toilets, water heater, and other faucets, he checked the water softener. There he found the problem - the bypass valve was stuck open. Since he didn't repair softeners, he simply turned the valve off to stop the water and called his associate from the Kinetico side to see if he could help.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

George B.
10/2011
5.0
plumbing
  + -1 more
They seemed to be very competent, were very clean and they didn’t leave any mess behind. The things were very clean and they didn’t leave any mess on the floor. They were very prompt with the appointment and came when they said they would come.
Description of Work: I used TLC Plumbing Inc for plumbing. The last time I used them was in the beginning of this year. I had some problems with my water softener and they repaired it for $125. I also had some problems with water heater and the work on it costed $1,250.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

5000 Edith Blvd NE, Albuquerque, NM 87107

https://www.tlcplumbing.com/albuquerque/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
414079
Trade License Locale
New Mexico
Trade License Expiration
10/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Electrical,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Air Duct Cleaning,
Drain Pipe Installation,
Handyman Services

FAQ

TLC Plumbing, Heating, Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

TLC Plumbing, Heating, Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TLC Plumbing, Heating, Air Conditioning does not offer free project estimates.
No, TLC Plumbing, Heating, Air Conditioning does not offer eco-friendly accreditations.
No, TLC Plumbing, Heating, Air Conditioning does not offer a senior discount.
Yes, TLC Plumbing, Heating, Air Conditioning offers emergency services.
No, TLC Plumbing, Heating, Air Conditioning does not offer warranties.
TLC Plumbing, Heating, Air Conditioning offers the following services: Electrical, excavating, gas leak repair, gas logs, handymen, lawn irrigation, plumbing, heating & AC

Contact information

5000 Edith Blvd NE, Albuquerque, NM 87107

https://www.tlcplumbing.com/albuquerque/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM