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TLC Plumbing Heating Cooling Electrical
Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,
About us
Whether you’ve heard about our fantastic service from a friend or noticed our trucks around Albuquerque, we’re happy you’re here to explore what TLC Plumbing can do for you. A company built on core values of honesty, hard work, respect, compassion, and consistency, TLC Plumbing is dedicated to consistent excellence when it comes to servicing your home or business needs. Locally owned & operated. Additional contact - Tracy Johnson. Additional DBAs - TLC Plumbing & Heating Cooling, TLC Plumbing & Utility. With Service in Albuquerque and Santa Fe, our Santa Fe office is located at: 2532 Camino Entrada, Santa Fe, NM 87507 Phone number - (505) 471-6400.
Business highlights
Emergency services offered
38 years of experience
Services we offer
Electrical, excavating, gas leak repair, gas logs, handymen, heating & AC, lawn irrigation, plumbing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7943 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 9% | ||
| 3% | ||
| 2% | ||
| 2% |
Showing 326-350 of 943 reviews
Deborah B.
Dec 2014
They were running late, so I waited a very long time; however, they were very professional and friendly. Everything was fixed to my satisfaction. Offered advice on other work to be done in the future, which was appreciated.
Response from TLC Plumbing Heating Cooling Electrical
"I apologize for our tardiness, sometimes one job takes a little longer than expected and it throws the whole day off but thank you for taking the time to tell us about your experience. I'm glad that in the end we did right by you. Thanks for your business and have a Happy New Year! Becky Walsh"
Tracey C.
Dec 2014
Good. I liked the crew. Did good work. Very happy with the new system.
Response from TLC Plumbing Heating Cooling Electrical
"I love hearing about what a great job our guys are doing out on the field. Thank you for taking the time to let us know about your experience and have a Happy New Year! Becky Walsh"
Michael M.
Dec 2014
Great.
Response from TLC Plumbing Heating Cooling Electrical
"Thank you very much, both for your business and for taking the time to tell us about your experience. Have a wonderful day and a Happy New Year! Becky Walsh"
Nancy G.
Dec 2014
TLC did an excellent job at a very good price.
Response from TLC Plumbing Heating Cooling Electrical
"Thank you very much, both for the kind words and for taking the time to tell us about your experience. I hope you have a wonderful holiday season and we'll see you next time! Becky Walsh"
Patricia M.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you very much, both for the kind words and for taking the time to tell us about your experience. I hope you have a wonderful holiday season and we'll see you next time! Becky Walsh"
Denise B.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you very much, both for the kind words and for taking the time to tell us about your experience. I hope you have a wonderful holiday season and we'll see you next time! Becky Walsh"
Larry V.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to tell us about your experience, I'm glad we were able to fix your issue. I hope you have a wonderful holiday season and we'll see you next time! Becky Walsh"
Kristina A.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you very much, both for the kind words and for taking the time to tell us about your experience. I hope you have a wonderful holiday season and we'll see you next time! Becky Walsh"
Richard F.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for your feed back and have a Happy Holiday! Becky Walsh"
Carle D.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for your feed back and have a Happy Holiday! Becky Walsh"
Margarita P.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for your feedback and have a wonderful holiday season! Becky Walsh"
Lee M.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for your feedback and have a wonderful holiday season! Becky Walsh"
Diane F.
Dec 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for your feed back and have a Happy Holiday! Becky Walsh"
Suzanne R.
Dec 2014
They were fine, but they were a little high priced.
Response from TLC Plumbing Heating Cooling Electrical
"Thank you very much, both for the kind words and for taking the time to tell us about your experience. I hope you have a wonderful holiday season and we'll see you next time! Becky Walsh"
Anne-Marie L.
Dec 2014
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David D.
Nov 2014
A small glitch up front when the crew dispatched for the job was not experienced with this type of install. After reschedule, everything went as planned. They installed the oven and returned later for the range hood and did a great job including some cabinet modification that looked great. Thanks TLC!
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to tell us about your experience with our services. It is always our goal to provide excellent customer service for every customer, every time. However, if you ever feel that we do not meet this standard please do not hesitate to contact our office. We always want to receive feedback from our customers to improve our customer service. Thank you again for choosing TLC we appreciate your business. Regards, Becky Walsh"
Susan W.
Oct 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to tell us about your experience with our services. It is always our goal to provide excellent customer service for every customer, every time. However, if you ever feel that we do not meet this standard please do not hesitate to contact our office. We always want to receive feedback from our customers to improve our customer service. Thank you again for choosing TLC we appreciate your business. Regards, Becky Walsh"
Rhonda C.
Oct 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to tell us about your experience with our services. It is always our goal to provide excellent customer service for every customer, every time. However, if you ever feel that we do not meet this standard please do not hesitate to contact our office. We always want to receive feedback from our customers to improve our customer service. Thank you again for choosing TLC we appreciate your business. Regards, Becky Walsh"
David C.
Oct 2014
It went great! Technician arrived on time, and was done before I knew it! The only problem I encountered is that I first attempted to e-mail TLC, but no one ever replied.
Gary S.
Oct 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to tell us about your experience with our services. It is always our goal to provide excellent customer service for every customer, every time. However, if you ever feel that we do not meet this standard please do not hesitate to contact our office. We always want to receive feedback from our customers to improve our customer service. Thank you again for choosing TLC we appreciate your business. Regards, Becky Walsh"
Christina M.
Oct 2014
They were on time, but the first gentleman that came out seemed like he was intoxicated and smelled of alcohol and he said that he wouldn't be able to find the leak behind my toilet that was in my wall. He recommended a leak detection company and to call them back once the leak was detected. I called them back after the leak was detected and scheduled with the same repairman from TLC. He never showed up for the appointment. I called and told them I was going to be leaving town and that I needed someone else. They ended up sending a different gentleman out and he stated that the first repairman should have found the leak. The other gentleman that came out was very apologetic and professional and said that I did not need a leak detection company. I would give the first repairman an "F" for quality of service in the grading portion of this review. The second repairman would get an "A" for quality of service.
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to let us know about your experience and for discussing it with me this morning. We do not tolerate that sort of behavior here at TLC and I’m glad to report that the individual that you had this experience with was terminated within a week of your visit. I want to apologize for that unfortunate experience and also say that I’m pleased to hear that our other technicians receive an A from you. That is how we like to do business. Thanks again for keeping us in the loop and have a fantastic day! Becky Walsh"
M A.
Oct 2014
It was a late afternoon appointment squeezed in just before closing-- I was REALLY impressed that they were willing to come out to do the service checkup for us late in the day. He was kind courteous and efficient and was thoughtful enough to go over everything he did with the furnace once he completed checking it out...he showed me what was done. I was very pleased with Luke's work and TLC willingness to work us in their schedule today, at the last minute.
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to tell us about your experience with our services. It is always our goal to provide excellent customer service for every customer, every time. However, if you ever feel that we do not meet this standard please do not hesitate to contact our office. We always want to receive feedback from our customers to improve our customer service. Thank you again for choosing TLC we appreciate your business. Regards, Becky Walsh"
M A.
Oct 2014
Excellent!! Punctual, efficient and considerate . Because we had to go out of town there was no time to schedule for a later date with our "regular" contractor and this company scheduled us at our convenience for immediate visit. I appreciated that flexibility and immediate service so felt the checkup, though a bit higher was worth it for us. They did honor a slight discount for service call which reduced the overall by $10. Thanks TLC.
Response from TLC Plumbing Heating Cooling Electrical
"Thank you for taking the time to tell us about your experience and thank you for your business, we appreciate it. Have a great day! Becky Walsh"
Paul Z.
Oct 2014
unknown
Response from TLC Plumbing Heating Cooling Electrical
""Unusually polite" I love that, here at TLC happy employees are as important as happy customers. We're pretty sure that those two things go hand in hand. Thank you for taking the time to tell us about your experience and have a great day! Becky Walsh"
Christine H.
Oct 2014
The price is $100 just to come out and do all that. I think its $75 for an hour and then it's extra if they have to use any parts. They are really professional and very knowledgeable. I trust them. I know a lot of people that use them. My husband coaches a senior Olympics women's basketball team. The women have gone out and gotten TLC to sponsor them to go to different tournaments. All the ladies use them. These ladies are in their 80's and 90's. They are not going to use them unless they are good. So we use them. They are a little expensive. I probably could find somebody cheaper to do the work, but they do a really good job. They support us, so we support them. The pricing is the only thing that brings them down because they are expensive. But I think that's because they have really well trained people. I could probably get a handyman to come over and do it for $50. But my husband can't climb on the roof anymore because he has a disability now. So we have to hire somebody. I would rather pay the extra money and have somebody that's really well educated about what they are doing. We are using them because they help out the basketball team. But if they had come out and they wouldn’t have been any good, I probably wouldn’t have called them again.
Licensing
State Contractor License Requirements
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FAQ
TLC Plumbing Heating Cooling Electrical is currently rated 4.7 overall out of 5.
TLC Plumbing Heating Cooling Electrical accepts the following forms of payment: CreditCard
No, TLC Plumbing Heating Cooling Electrical does not offer free project estimates.
No, TLC Plumbing Heating Cooling Electrical does not offer eco-friendly accreditations.
No, TLC Plumbing Heating Cooling Electrical does not offer a senior discount.
Yes, TLC Plumbing Heating Cooling Electrical offers emergency services.
No, TLC Plumbing Heating Cooling Electrical does not offer warranties.