TLC Plumbing, Heating, Air Conditioning

Hugo Flores arrived during the time-frame given to us (the early end!), and was very professional and knowledgeable. He found the problem right away, gave us a quote, and proceeded to replace the defective parts. We had a different company work on it in November, so when making the appointment I gave TLC all the information on our hot water heater, and part that was replaced then. So before coming to our service call, Hugo picked up the parts he might need. He was so efficient and informative. And the price was very reasonable. This company prides itself in its' honesty and fairness, and Hugo certainly personified those qualities. We have found our "go-to" company for plumbing, heating, and air conditioning!!

I called to have a plumber come and fix a clogged sink drain at 5:30pm on a Tuesday. They took all of my information and I was told I would be called back. They never called. The following day I contacted a more responsive plumber.

Went well and was educated as well.

We had used them before to clear clogged lines we were happy with their service not over the moon but happy. Came got the job done didn't waste time since they do charge by time after the first hour, they do tell you that when you call so we appreciate that. were quick and friendly. . we hadn't been able to afford the camera but with our income tax wanted to get it done so they came out right to business very professional and friendly line was marked for repair gave us all our options line was mismarked when we called they came out with in the hour and remarked and he even stayed to make sure he just went above and beyond with no extra charge. we wont use anyone else again we have tried other companies to save money and wont make that mistake again

They were Very Professional quick, and knowledgeable. Got something off our list of house repairs out of the way...

The plumber was prompt, answered all of my questions and the price was reasonable.

They confirmed it was emitting carbon monoxide.

Jason is the TLC plumber who arrived to fix our problems, and he was excellent. We had called other plumbing organizations to see if they could come immediately. When none could come we remembered to check Angie's List. We called TLC and they promised to have a plumber to us before 10:00 a.m. Jason arrived promptly and easily completed the work within an hour. This was a great relief to us. We would readily call TLC again.

I’m not sure how to update my review but I did attach my previous review. I was contacted by TLC field manager and he was very willing to work with me and the insurance. He was very responsive to my concerns. As of now, we’re still waiting for the house to be redone, but TLC was very professional and responsive about this whole ordeal. Description of work: Not sure why we had such bad luck with this company. Let me just start off by saying they have been courteous the whole time but they can’t seem to get the job done. First, we called them for a leak in the master bath. Upon arrival, they found the leak was from a pipe accessible from the living room. So they cut up the drywall and supposedly fixed the leak. We thought, not too bad. Minimal floor damage. Had to file a claim with insurance for the floor damage in masters. So then there was no hot water after the fix, so we had to pay for new water heater. Don’t know if they were the ones who broke it or not. Then in the middle night, the pipe they fixed bursted and now pretty much damaged the floors of the whole living room, hallway, etc. called them back and they “fixed” it but now we see saw marks on the pvc tubing next to the wall where they were sawing. Got another call in for them to come out. Meanwhile, we had to file another insurance claim meaning another deductible out of our pocket not to mention the stress of a water damaged home!

Work was done well and on time and everything was left clean. This was my first year in this house and it has an aqua therm system. Performance was definitely improved after the system was cleaned. James explained the system and what he was doing. I would use them again.

Work was done professionally, on time, worker was very pleasant and helpful.

Very fast.... maybe 30 minutes --- probably less

I trust them 100%, I willl definitely use them again, and they are very professional.

Over here we have swamp coolers, and we switch them on in the late spring and we turn them off in the fall. It was under $200 and more than $100. They cool with air and water, and you actually have to change them over. You shut them down and you turn one on and you turn the other one off. We call them swamp coolers; they're evaporative coolers. You don't have them where there's a lot of humidity. They don't work in humidity. They only work in a dry climate. This was an annual service. I remember it was a little pricey, but not too bad. They were here right on time. I intend to use them again.

I'd give them an "A" for overall and across the board except a "B" on price. I would use them again.

They charged us for bringing in the potassium, they didn't charge us to clean it. They always do a good job. They do everything.

TLC is the best and most qualified people we ever had. They do all kinds of things. I used them over and over.

Just fine. After getting a new roof installed, it turned out that the swamp cooler was not working. James Duncan was able to get it working long enough to finish the summer. Subsequently, I had them install a new Master Cool, and after that a new main furnace. Excellent work by both James Duncan, and Scott Schneider.

The kitchen and bath were simple for the repairman. Both now drain extremely fast. The washer drain was a different story. The rubber hose holder that sits atop the drain had been pushed down to the p-trap and wedged in so tight that the whole drain had to be cut out since the plumber, Beau, was going crazy trying to figure out what could be wedged in there since he could not break through the plug with his drain clearing tools. After he repaired the drain he commented that there was no other alternative to clear.

The team was very responsive an did a great job. A little expensive but great service

I had to pay thousands of dollars to hire a contractor to oversee the problem and the fix, due to TLC's incorrect assessment and recommendations for repair.

Their price was reasonable. I would absolutely use them again.

We got them through another company. It's part of a contract; they come twice and then after that, it's up to us to call someone to replace the filters and all that. The first two are free after the installation so there was no charge for that one. He put in a refrigerator. We had a swamp cooler; we put in the refrigerator. That was all they did. They did a very good job. On the price, it probably was a good deal at the time. They were here, they were very prompt.

Two TLC technicians arrived on time and performed the work professionally and neatly. They explained what they were doing and why it needed to be done. I have used TLC twice before, and will continue to use them.

I was told at 7:30 a.m. that a plumber would be here by noon. Never called, never showed up. I sat around the house for 5 1/2 hours, and finally called them back at noon to see if I had misunderstood the arrangement. I had not. Can't keep an appointment or pick up a phone. Yet I'm supposed to trust them to handle my plumbing?