Thompson Satellite LLC

alarm system

About us

Thompson Security, where high quality meets fair prices! We offer you the highest quality alarm and audio/visual services available! If you're looking for customer service of the highest standards, look to us for your next project!

Business highlights

15 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.555 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
4%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 1-25 of 55 reviews

Brookr K.
06/2020
5.0
Justin and his team are great to work with! He s super honest, easy going, and gets the job done. I use him at my apartment complex that I manage for new security ideas, service calls etc. and recently my personal home for installing security cameras and monitoring. The process with Thompson Satellite is always fast, easy, great quality, and any questions I have are always answered right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jadit T.
06/2020
5.0
Same day estimate and install. Received a follow up phone call on the serviced received. Super easy online system!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffane W.
06/2020
4.0
Thompson Sattelite did great

Rating CategoryRating out of 5
quality
4.0


Ronald B.
05/2020
0.5
I initially had a poor installation of the dish, the technician left it loose and when it got windy I lost service. When I called to get service for no Internet, They scheduled a time frame of 11:00 am to 2:00 pm. The tech showed up in my driveway at 9:30 am, then called me and stated I am a little early. I told him I was busy and expected him as scheduled 11 to the 2-time frame. he said he would go onto another call and would return after 2 pm, and if I was ok with that. I said yes. I called the tech to his cell phone at 1:55 pm to see if he was on the way over. He was very rude to me and said: I already went back and nobody was home so I am not going back again. Which was a lie since I was home. I then called the Thompson office they scheduled a different tech for the Next day, 11:00 am to 2:00 pm. The tech called me at 8:30 am and said he was on his way over. He arrived at 9:30 am. This company has a major problem with scheduling. *Beware*

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Luke S.
03/2020
0.5
Damaged home during instal, incorrect equipment and don t deliver on promises. Only calls I get are to update billing and not the repairs or correcting hardware concerns. They even sent a installer with a drunk girlfriend to my install that cussed him out every chance she could. This business is a joke. Still waiting for owner to keep to his word.

Rating CategoryRating out of 5
quality
0.5
value
2.5
responsiveness
0.5


Laura P.
01/2020
1.0
They used indoor wire for outside, never have returned any of my calls, can not get anyone out to repair. Do not use!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


sarita s.
11/2019
0.5
If you are looking for a company that overcharges, treats you like they could not care less about your needs, and does not return your calls, when first meeting you-everything that you ask for is agreed to...then of course NONE OF THOSE SWEET PROMISES ARE FOLLOWED THROUGH. Ask me about one of the worst experiences of recent memory and I can give you this companys phone number! And if you want a job to take 2 months to complete -- (and that is with continual calls to employees)

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Gabriel C.
09/2019
5.0
Tech Donovan Chatto installed our business internet service, very professional, showed up early, professional installation and recommend company to other relatives. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Greg R.
08/2019
3.0
{No comments provided}

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0


GLENN G.
03/2019
5.0
I had previously given Thompson Satellite a negative review but after sitting down with Torrance we were able to resolve our issues of miscommunication which were as much my fault as there is Torrance has taken care of my problems and has satisfied my concerns on how Thompson will take care of my units in the future. We have agreed to work as a team moving forward I will do my part and they will do there is I can now without any hesitation highly recommend Thompson Satellite for MDU projects and any other project that has to do with satellite work GLENN G.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosendo G.
04/2018
5.0
They were very helpful and very courteous and I would recommend them to anybody looking for electrician or camera installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris G.
10/2017
5.0
Very good character

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Jon S.
07/2017
4.0
mike was very helpful and knowledgable about the security cameras.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis M.
11/2016
5.0
Very pleased with the outcome. Cameras were placed where needed, and installation went very well. Thompson was concerned about saving me money, and that is rare in this day and age. Will recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou L.
08/2016
5.0
Crew was very friendly, fast and efficient. They handled the unique challenge of this being a wall mount of a very heavy 50" plasma in a manufactured home with innovation. The installation looks great! I definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
07/2016
5.0
Incredible work!!! Go Arnold!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alejandro M.
07/2016
5.0
Awesome Company!!!!! Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer C.
07/2016
5.0
Excellent Company!!!!!!! Way to go Thompson Satellite!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lillian S.
07/2016
5.0
Great team Thompson Satellite!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erika W.
07/2016
5.0
Great company. Go team!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carmia N.
07/2016
5.0
Go with Thompson Satellite!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth S.
07/2016
5.0
Thompson Satellite is the best!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dean W.
07/2016
5.0
Arnold West is the best. Go with Thompson Satellite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

10421 Montgomery Parkway NE, Albuquerque, NM 87111


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
394657
Trade License Expiration
03/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Thompson Satellite LLC accepts the following forms of payment: CreditCard
Yes, Thompson Satellite LLC offers free project estimates.
No, Thompson Satellite LLC does not offer eco-friendly accreditations.
No, Thompson Satellite LLC does not offer a senior discount.
No, Thompson Satellite LLC does not offer emergency services.
No, Thompson Satellite LLC does not offer warranties.

Contact information

10421 Montgomery Parkway NE, Albuquerque, NM 87111


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed