The Tint & Trim Factory

11/7/22 Car got tinted and clean film protection for front bumper. Mirrors and door handle and rear trunk. I recently buy a car from BMW. Jason was very helpful on getting the door cup protection film on and fixed all the other films with bubbles in them. He was very patient and professional. I did find a 3m logo on one of the window tint however but they said they can get that removed. so I will bring it back tomorrow. 11/10/22 They removed the 3m logo with alcohol wipe in seconds. However the passenger Mirror has a nasty line and I want it redone Will bring the car in 11/11 11/11/22 Things took a 360 degree turn as I brought the car back to get the passenger side mirror redo. Jason was very unhappy to see me when show him the problem he was very rude about it I told him I do not mind to pay for them to redo it. Once he finished he brought the car back front and I found razer blade cut and he claims he doesn't see it and they have me go back in the shop to look at it I pointed out and all he said was that he is not Jesus....and that jobs that are done here will never be perfect. As I ask if it can be cover up if I have the new film cover over it. But as he shows his anger didn't want him continue to work on the car. customer service on one hand its a skillset that he needs to learn. on the other hand I was trying to be understanding and work with them but seeing a worker with this type of temper. maybe its best he stays in the back instead of talking to customers. My other friend took his gtr to them and they cut up him trim as he warned me about them I was willing to give them a chance but now I 100% regret it and will warn everyone else I know to never take their cars to them I went to bmw and its 310 dollar to replace and get the mirrior repainted. thanks a lot . 11/11/22 Phil the owner called and apologized for the behavior for the worker was very unprofessional. thank you for your time Phil 11/12/22 I reviewed My dash cam footage. The female front desk worker name smeria stated that she doesn't see the big deal of the cuts from the razor blade. This shows that they don't care about your car at all. Other footage is Jason getting mad and stated that he is going to quit his Job. Since he cut my cut with razor blade while applying ppf on the car. Just view the photos people that will show you how bad the cut was. And both employees try to deny that there was a cut. What a joke. 11/15/22 Owner say he would call back monday. Never got a call back I had to rewrite the review as owner removed the review my google review

They did not properly clean the front windshield prior to installing the tint and the ring from my GPS is permanently sealed under the tint.

Great! They were really nice guys. They were tidy: they brought their own drop cloth and thoroughly cleaned up after they were done . They also arrived at least 5 minutes early to my house. I am very satisfied with their work and would highly recommend them!

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THEY DID GREAT

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Great experience. We set up an appointment and the person arrived on time, did some measurements and determine just by looking at it the matching color for the two windows. Shortly after I received an estimate. Once I agreed, we scheduled a time for installation. Again they were prompt in coming to tint the windows. The tint looks uniform as if all windows in the room were done at the same time. Tinting the other window allows us to enjoy the room in the evening as the sunlight is not as strong and the temperature in the room remains more comfortable

Very professional, friendly folks. Beautiful job. I just wish I had gone there to begin with as it would have saved me time and $$. Thanks!!!

I've used these guys exclusively for the past 6 years to tint the windows on all my vehicles, and they do perfect work every time. I've had 7 or 8 cars/trucks tinted by them in that time, and I'll never go anywhere else to get my windows tinted. They are the only company in Albuquerque who offers 3M tint, which is the best you can get. Sure they won't offer to tint your windows for $79 like some other fly-by-night companies, but your windows will also NEVER turn purple with 3M tint. These guys are worth every penny in my opinion. Even for someone who changes cars like he changes socks, like me. Still worth the extra money spent. I'm actually going to have them come out and tint the windows in my garage also to try and keep the heat out a bit. Can't say enough good things about The Tint and Trim Factory.

An Infiniti we bought new in 2001 came with tinted windows using 3M film applied by The Tint and Trim Factory. It was very well done and necessary in our intense New Mexico sunlight. The car was not garaged much and after about ten years the rear window tint began to bubble. The car was in great mechanical shape, but needed new paint and window tinting. They honored the lifetime warranty and were able to strip out the old film (with great difficulty) and installed new 3M film. With the new paint and tint, the car looks like new! Most tint jobs in this town fail in a few years, but their original work lasted a decade and they were very gracious in honoring their warranty with no cost to me and NO damage to the defroster grid (not easy to avoid). They did another car for me too, and they are the only company I would use for this kind of work.

We dropped off our car in the morning, they spoke with us about options and showed us some examples. we agreed on what was to be done and left the car. I called at about 2:30 to see how things were going and I was told car was done. we picked up the car, everything looks great.