5 year consecutive Super Service award winner!
The Lock Shop is available 24/7 for emergency services. We provide complete key & Lock service.
Auto, Home, & Commercial. We are Licensed, Bonded & Insured. We have also won Angie’s Super Service Award 4 years in a row!
505-221-1222
Business highlights
Emergency Services Offered
Services we offer
Lock Smith including commercial, safes, auto, home, lock outs, transponder keys & re keying. Complete lock and key service.
Rekeying was not completed or functional. Staff were inappropriate. Owner Leon was rude and would not complete or refund. Company was horrible and atrocious. Do not think about using. Bill's is much better locksmith.
Description of Work: Rekeying residential property.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$400
Reyes B.
10/2021
5.0
locksmith
+ -1 more
Leon Montoya was very professional and nice to me. I will recommend all my family and friends. Thank you Leon
Description of Work: Replace a key
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer E.
07/2021
5.0
locksmith
+ -1 more
Excellent! Leon arrived at my house when he said that he would. He diagnosed the problem and fixed the lock quickly. Would absolutely use this company again.
Description of Work: Fix a deadbolt lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from The Lock Shop
We appreciate your business and just wanted to say Thank You!
Mart C.
06/2020
5.0
locksmith
+ -1 more
Prompt response and excellent customer service.
Description of Work: New locks installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen M.
04/2020
5.0
locksmith
+ -1 more
Great - they arrived promptly and quickly determined the issue and repaired it. The technician was very polite and efficient.
Description of Work: open a locked inside door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Response from The Lock Shop
Thanks for taking time to leave a review. We appreciate your business. Thanks again!
Mark C.
02/2020
3.0
locksmith
+ -1 more
Owner nice, workers nice but customer support regarding rework is poor. I can't get them back to fix a lock/door issue. Set up return dates twice, missed worked for this and no luck. Once the sell is done..good luck.
Description of Work: replaced and added deadbolt locks on 5 doors
Rating Category
Rating out of 5
quality
2.0
value
4.0
responsiveness
1.0
$1,400
Response from The Lock Shop
Please call Leon with The Lock Shop. 505-221-1222. I’m available 8-5 Monday-Friday. I would like to do what ever I can to help you. Thank You!
SALLIE F.
01/2020
5.0
locksmith
+ -1 more
I called to have a deadbolt repaired. The appt was scheduled for the next day. Derrick called to let me know he was on his way. He arrived in a company truck and uniform. He diagnosed the problem and repaired it promptly. He also checked other deadbolts/locks to make sure they were working properly. He was professional, knowledgeable, courteous and thorough. I recommend The Lock Shop.
Description of Work: Repair of deadbolt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from The Lock Shop
We just wanted to say Thank You, and we appreciate your business. Thanks again!
Theresa A.
01/2020
5.0
locksmith
+ -1 more
The overall experience was wonderful. My car had shut off and it was no crank no start. I had already put almost $200 worth of random Parts into the car to try to get it to start. Nothing would work. I showed up to the lock shop made an appointment for the next morning. The next day as soon as Leon showed up it took maybe 10 minutes and my car was started. All the men at his company are very kind reliable and friendly. I would and I am going to recommend this company. Hopefully I don't ever have to but if I ever do I will call on them. If you ever find yourself in a similar situation Call the lock shop.
Description of Work: I needed to reprogram a new key for my car
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Lock Shop
I just wanted to say Thank You and we appreciate your business. Thanks again!
Andy or Cat W.
01/2020
5.0
locksmith
+ -1 more
We contacted him after hours for a non-emergency situation and he answered promptly, then was able to come and do the work the next day. He explained the differences between locks and also went out of his way to get a Charlie Guard to install on a sliding door with an unreliable latch. He was pleasant and professional.
Description of Work: Rekeying some locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$107
Response from The Lock Shop
I just wanted to say Thank You, and we appreciate your business. Thanks Again!
Sharon B.
10/2019
5.0
locksmith
+ -1 more
They figured out our magnetic system and how to reprogram it. It was not a simple task. Then, they rekeyed our locks and gave us 7 copies.
Description of Work: magnetic lock reprogramming, rekeying of locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Patrick A.
05/2019
5.0
locksmith
+ -1 more
Locked myself out of the apt one morning before work, couldn't come up with a spare so went on Angies list and found the best rated..,and the company truly lived up to thier rating...had help in 10 minutes...the guy was fast, courteous and professional...hope I don't need them again...BUT if I do...they'll get my business.
Description of Work: Open 2 front door locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from The Lock Shop
We just wanted to say Thank You, we appreciate your time and review. Thanks Again!
Andy H.
04/2019
5.0
locksmith
+ -1 more
it went well - on-time, professional, helpful
Description of Work: rekey locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from The Lock Shop
I just wanted to say Thank You! We appreciate your business and review. Thanks again!
M A.
12/2018
5.0
locksmith
+ -1 more
This was the second time we hired this company..Derrick the field professional was efficient, careful, skilled, polite and super professional! Would absolutely hire again for any similar task at our home! THANK YOU!
Description of Work: needed to have main 3 locks changed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from The Lock Shop
We just wanted to say Thank You and we appreciate your business. Thanks again!
Margaret M.
12/2018
5.0
locksmith
+ -1 more
The owner does fantastic work. The technicians working for the owner are not as knowledgeable.
Description of Work: Re key all locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from The Lock Shop
I just wanted to say thank you for your review and your business. We appreciate everything!
Margaret M.
12/2018
5.0
locksmith
+ -1 more
There were problems with the first attempt to clean pins. The keys were still sticking. New keys that were made the next day were sticking also. The owner, Leon, came out and fixed everything. He knew exactly what was wrong and exactly what procedure was needed to fix all the locks so the new keys would not continue to stick in the locks. He is very knowledgeable and professional. I would definitely call Leon, owner of The Lock Shop, again.
Description of Work: Cleaning pins in locks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Response from The Lock Shop
I just wanted to say thank you for your review and I appreciate your business. Thanks again!
LINDA D.
10/2018
5.0
locksmith
+ -1 more
very well. Professional, did the work required and more
Description of Work: locks sticking need new key
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Lock Shop
We just wanted to thank you for your business and your review. We appreciate you, Thanks again!
Martin Y.
10/2018
5.0
locksmith
+ -1 more
Very well. Would definitely hire again.
Description of Work: Re-keyed locks on doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from The Lock Shop
We just wanted to thank you for taking time to leave a review. We appreciate your business. Thanks again!
Chet K.
07/2018
5.0
locksmith
+ -1 more
Leon was great and found a way to fix it rather than have it replaced-really knew what he was doing and saved me a lot of money. Great service, very nice and helpful guy. Quick response time. Very pleased!
Description of Work: My front gate classroom function lock was broken on one side
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from The Lock Shop
I just wanted to say Thank You, I appreciate your business and your review. Thanks again!
Jessica O.
07/2018
5.0
locksmith
+ -1 more
I called at 8 am and they were there by 9 AM to rekey all of the locks. They were on time, professional, quick, and thorough.
Description of Work: I purchased a new home, and needed to have all of the locks rekeyed. I have seven locks total, two front doors, back door, and the garage door. All of them had a deadbolt except the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156.42
Response from The Lock Shop
I wanted to say Thank You for your business and for your review. We appreciate it!
Meri L.
07/2018
5.0
locksmith
+ -1 more
The owner called me while I was still looking up the 2 recommendations f om Angie’s list. He was very pleasant. I described what I wanted, he made an appointment to come over ASAP. Arrived promptly, very professional and quickly remove my broken lock and replaced it. I could not have been happier.
Description of Work: I needed my front door lock replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from The Lock Shop
I just wanted to say thanks for your review and your business. I appreciate your time. Thanks Again!
STEVE H.
06/2018
5.0
locksmith
+ -1 more
THEY WERE PROFESSIONAL AND DID AWESOME WORK.
Description of Work: REPAIR SOME LOCKS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from The Lock Shop
We just wanted to say Thanks for your review, and we appreciate your business!
Theresia F.
04/2018
5.0
locksmith
+ -1 more
This is an outstanding company. For the work appointment today, I had my facts incorrect, and my phone was not working so communication was haphazard at best, and yet Leon was incredibly patient, kind and professional - this all at the end of a business day for him. I would absolutely HIGHLY recommend. My faith in quality service is restored.
Description of Work: lock repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raymond C.
02/2018
5.0
locksmith
+ -1 more
It went very well. The Locksmith showed up on time and was extremely courteous, capable, and amiable. He had all the locks fixed so that they used my original key and made additional keys in less than an hour. I will certainly use the Lock Shop if it occurs that I need any lock services in the future. I was extremely happy with the locksmith and his work..
Description of Work: I had three iron security gates installed on my home, each having two locks each. I requested that the locks all respond to my existing door keys. after three half-days, my keys still would not work. I called the Lock Shop.to see if they could help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from The Lock Shop
We just wanted to say thank you for your review, and we appreciate your business.
Greg G.
02/2018
5.0
locksmith
+ -1 more
Very well. The workman was courteous, respectful and quick.
Description of Work: Changed and repaired locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from The Lock Shop
We just wanted to say thanks for your review and we appreciate your business.
Amanda P.
02/2018
5.0
locksmith
+ -1 more
Super friendly and made the job painless to what I thought.
Description of Work: I needed my entire house rekeyed living here for a year now and never thought to change the keys when we first moved in. They were great, fast, and very affordable. I would recommend The Lockshop to anyone that needs locksmith services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Lock Shop
We just wanted to say thank you, we appreciate your business
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths
FAQ
The Lock Shop is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
The Lock Shop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Lock Shop offers free project estimates.
No, The Lock Shop does not offer eco-friendly accreditations.
No, The Lock Shop does not offer a senior discount.
Yes, The Lock Shop offers emergency services.
Yes, The Lock Shop offers warranties.
The Lock Shop offers the following services: Lock Smith including commercial, safes, auto, home, lock outs, transponder keys & re keying. Complete lock and key service.