The Cleaning Authority of Albuquerque

We've been using The Cleaning Authority for about 8 months now, and I'm kicking myself for not calling them sooner. They do a great job, and are always very thorough. The few times I've interacted with the cleaning staff, they've been polite and friendly. Their office customer service is also good for the few times I've had to cancel or reschedule cleanings. Not having to spend hours each weekend cleaning my house (and doing an inferior job, to boot) is such a nice change. I always look forward to coming home from work every other Monday to a fresh, clean house that doesn't smell like a million chemicals. All of their work is done w/ enviro-friendly and non-toxic cleaners (vinegar, baking soda, etc.), and it makes a huge difference. I know that they're doing a great job while not causing harm to our pets or to the environment. Definitely happy with their work!

On time but extremely careless. Vacuumed so roughly that they regularly broke wood baseboards and legs of furniture. Cleaners would toss their latex gloves in bushes and out of car on to street. Scrubbed wood cabinets so hard that finish came off. Could never explain to them what to do or not to do because nobody spoke English.

Fair. Shows up regularly. THoughtless about where things were and frequently breaks something. Always offers to make good on breakage.

Pretty well, but several instances of breakage over the years.

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I had hoped to use a local business but that didn't work out. The owner of the ABQ office of The Cleaning Authority came out to talk with us about the services. Even though I must call the national number, the local people are very responsive. The ladies that come to clean are punctual, fast, thorough and pleasant.

It has been good. They are prompt. They do a pretty good job. Usually, they can accommodate schedule changes without much problem.

With their rotational system they cleaned areas that other cleaning companies often miss such as baseboards tops of door frames and kitchen cabinets. I recommend them.

Excellent service all around. Super thorough system and inspection from supervisor looked for everything - dust on moldings, and so forth. Made shower window new again and removed mold inside. On time every time so far. And priced reasonably.

The first couple to times the three ladies came they were really good. But that didn't last long. I asked for a different crew and again those three ladies did the same rushed through my house leaving things half or not cleaned. And I didn't understand The cleaning authority's price increase. Less work for more money No thanks and I didn't like that they were speaking Spanish and I couldn't understand them.that made me a little nerves. Thank God we found someone who's willing to come every other Sunday.

The cleaning women only used a watered down wash rag to clean my home; not using any chemicals or soap products like I had asked them to do. When I asked one of the women why she would not use the solutions I wanted, she replied that I would not know the difference anyway.

The three women that come are very efficient, trustworthy, and they start working the minute they come in the door so they don't waste any of my time. They don't take breaks, don't talk on the phone and they get the work done very efficiently!

They have broken some of our valuables. When they first started they would tell us and replace the pieces to the best of their ability. Now, they don't tell us at all and just take the broken pieces with them.

They come out once a week and clean up the house. They are two or three that come out. They do a very good job. They are very conscientious about taking care of our things and arriving on time.

I really like them. Their rates are based on the size of your home. They do a great job. I've been using them for over a year.

There a very consistent and thorough staff.They were reliable and we bonded and they have good quality control.

I had some extenuating circumstances from October until now and I just called them to get them to come back again. They are very thorough. They are flexible.

The do a pretty good job overall - they are responsive if there's an issue, and arrive on time. They are fast, too! I have no experience with other cleaning firms, but am fairly satisfied with the Cleaning Authority overall.

They come once a month. I'm not a very messy guy, so it's not hard for them to maintain my home. I've never had any problems with their service.

They are pretty good overall. Sometimes they've got their issues every now and then, but overall they are good. What I don't like is that they keep breaking things. Sometimes they are in a hurry and they've broken a few things in the last few months. Generally if there is a problem and if I call, they will come and make it right (one of the supervisors would come out and take care of stuffs) They've been cleaning my house for six years though. I know them pretty well.

I've tried other cleaning services, and this is one of the better ones. During one of my cleanings, they damaged something in my house. I wasn't too happy about it, but they reimbursed me for the damage without complaining. I've had no other problems with this service, and overall, I'm happy.

We used Cleaning Authority for approximately one year for general house cleaning. They did a perfectly adequate job and were courteous and fast.

They were good in the beginning, then slacked off. They changed cleaning teams and I saw a vast improvement. They have a quality control person who visits occasionally and when they do visit, the cleaning was always much better. However, the improvement I saw was short lived and this team began to slack off. The last two cleanings they were in my house less than one hour; it showed.

THE TEAM THAT CLEANS MY HOME DOES A GREAT JOB. THEY ARE SO VERY FRIENDLY, COURTEOUS AND TRUSTWORTHY. I FEEL THE PRICE IS RIGHT TOO. I WOULD DEFINITELY RECOMMEND THIS COMPANY.

THEY HAVE A VERY ORGANIZED SCHEDULE ROTATION, THAT WAY THEY CAN CLEAN MY HOUSE EVERY WEEK. THEY ARE ALWAYS ON TIME. THEY ALWAYS DO AN EXCELLENT JOB. THEY LEAVE MY HOUSE SPOTLESS.