SMRT Construction Services Inc.

It wasnt done properly. They never showed us the 30 gallon of seal that they purchased. I spoke with the company and they said it should have used about 5 gallons.

the job was completed by 2 men but the fence & gate are not lined up straight; more of a zigzag & gate did not close properly so I had to have someone else redo the gate closure. They did not use a plumb line; just eyeballed it... Luckily it's in my backyard so not many people see it. At least they got the job done quickly right after I moved into my new home & needed a safe place to keep our dogs.

First of all, most contractors give you an estimate without charging, and this really was nothing more than that. When he looked at the area to be remodeled, he gave me many more options than in the final plans, and it wasn't what I needed.

It went fine. He was on time, got the work done and we were pleased with the quality.

Was unable to contact the contractor to schedule services.

Fine. Did them all as requested.

SMRT Construction Services Inc. didn’t do the work themselves, they subcontracted it out. Sam and Bill were the names of the gentlemen that were sent out to do the work. They actually didn’t finish what they said they were going to do. They did some plumbing work for me and some work up on the roof. They also installed a doggie door, but they never came back and finished the detailing on that. It caused some damage to the stucco, so they were going to repair that and paint the baseboards that they had to put in where the doggie doors were set, but they never came back. As far as the roof, they went up and did what they were supposed to and I haven’t had any leaks. They cleared the line for me for the ice maker and I haven’t had any problems with that either, but they didn’t follow through with the doggie door. I am not particularly thrilled with them. I paid $99.00 for three hours of work, 1.5 hours for two guys, which was an ok price, but since they didn't follow through and complete the job I feel that the work was unsatisfactory overall.

Our waitress was very helpful and a nice personality. We had fajitas and they were delicious. |

The section was replaced well, but the texture doesn't match the surrounding wall very well. I think it may look better if I sand it and repaint, but I think they should have done a better job.

A waste of my time. NEVER returned a phone call, either from me or from Angie's List. Left message after message after message. Avoid this company, if it's still in business!

He really didn't have many great suggestions, and he promised an estimate with drawings. I never heard back from him. He basically just took my $50.

Left a few phone messages trying to schedule an appt to use big deal purchased...never rec'd a call back.

that's the last I've heard from them.

I wish that they had told me not to do it at all. They worked really hard, but they were not able to get it done. I did not know that it would cost so much to do the whole deck. It did not get the whole thing done. I was more preventative and they only did half of it. I did not know that it was going to take so long. I was only able to get half of it done, they did do what was said in the advertisement. I could not afford to have the rest of it done. It has been too difficult to deal with. I did pay for a couple of extra hours. They came out a couple of weeks after I made the purchase. The quality was good for what they were supposed to do.

The vendor/service provider called once, months ago, but we were not ready to have the work done. We never heard from them again; they never replied to our several emails & phone calls to set up an appointment! We wrote to Angie's list for help and got one email telling us they were trying to reach the vendor and would get back to us. We never heard from them or the vendor again. On our last request to rate the vendor I replied to Angie's list reminding them of the situation, but still no reply. I suppose we are out the money we paid?

Provided sketch of kitchen plan as discussed during our meeting. He had good ideas and suggestions. Due to other issues at the house I am unable to move forward with a kitchen renovation at this time.

It would have been a good deal, but the pre-planning for jobs I don't understand meant this did not work for me.

When I called them, they told me that they couldn't make 2 trips to my house because it cut into the cost (although I told them I wasn't sure what I needed to fix up my deck). When they got to my house, they told me that I needed to go to Lowes and buy the sealant. They told me what to buy and how much. I had to leave them alone in my house while I went to pick it up. They put in some screws while I was gone and then painted the deck with the sealant. I guess I would have done it myself and saved a lot of money if I would have known what my deck needed. The deck hadn't been cleaned prior to the sealant but I only had them for the one afternoon and so I had to have them do it then. The job itself was done OK. I learned that if I do something like this again, I will make sure that I know exactly what I need and have the right materials and see what's involved in the labor. Actually, I will just do it myself and save the money.

Provider came out and we went over the remodel of my kitchen and the work to be done. I was happy that he gave me more options than I had thought of. Even showed me styles for my kitchen cabinets, seemed like a nice fellow. He left telling me he would send me an estimate the following Tue. our appt was on Thursday. Did not hear from him for 2 weeks so I called him and left a voicemail. He did call me the following day, and assured me he had the estimate but needed my email address. He was going to return to the office and send. It has been a 1 1/2 weeks and I still have not received an estimate?! In the meantime I have hired another contractor to start the job since my husband and I wanted to get three estimates, decide on who we felt more comfortable with, the scope of work and how it was presented to us on the estimate, make a choice and start the project. If the scope of work was too much for the provider I think he should have told us or if he had a problem getting the estimate together he could have called just to let us know, rather than no response at all.

He gave us some ideas verbally of what he could do and he gave us a written estimate of what it would cost us to have him do the work. Since I had purchased an Angies Deal that had promised a customized plan, I was expecting more. We could have gotten a written estimate without purchasing it for $49.00.

The service provided was okay. I would marginally recommend them. The thing I disliked about is that the offer was four hours for one man or two hours for two men. So they sent two men and so they meant two hours. But the other guy just stood around and didn't do anything. He mixed up some mud for the drywaller and he didn't do anything else. I thought that was a way to get around four hours of work. They were able to complete the work in two hours because it was not a very big job. While one man was doing one part, cause I have three places that needed repair, I thought man should have been working on the other part but that's not the way. It was a good price for the deal. They responded pretty quickly.

Provider completed job as needed.

Two workers, Sam and Billy, were very nice and came to my house as planned. However, I was very disappointed because they could not do the job. They said they were not told what the job was, nor were they told to bring the big trailer truck as promised by the owner. I told Sam and Billy I had mentioned to the owner on the phone the job was to clean out my garage, and the owner said he had a big trailer truck to take items to the dump. After Sam and Billy left without being able to do the job, I emailed the owner. I told him I was very upset because this project was important due to the house being put on the market. I now was way behind schedule. Finally, Billy did come the next day to complete the job, but still did not have the trailer. He had to use the back of his personal work truck, which was quite small, to haul the trash. Plus, after Billy left, several heavy items were left outside of the garage and I had to put them back inside myself. Not to mention the fact there was a broken wheel barrow Billy just left without taking it to the dump.

We bought the sink and faucet, the contractor installed it. It went pretty smoothly.

I was impressed that the provider contacted us after we purchased our Angie's List deal, before we got around to making the call to the provider.