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SmartVolt Av, Llc

Stereo and Home Theater Systems, Home Automation, Flooring Sales and Installation

About us

SmartVolt specializes audio / video; tv installations, systems that include home theaters and media rooms, whole-home audio, lighting control, security, and networking. We were founded in 2009 on two basic principles - 'making the client happy’ and technology made simple. This approach remains at the core of the SmartVolt experience. As a small, locally-owned business, we deliver a personalized service that is unmatched by our competitors. In fact, we are available almost any time of day, evening, or on weekends, to answer our customers’ questions and provide troubleshooting. Give us a call today — we provide solutions in Albuquerque, Santa Fe, Taos, and other surrounding areas in the state of New Mexico. We look forward to hearing from you. No job is too big or small - whether you need a television installed, or a full-blown home automation system, call us. Regardless the size of the installation, you can count on us for top-notch, white-glove service that stands amongst the others. During even our most basic installations we focus, not only a clean workspace, but a clean installation with all wiring run neat and clearly labeled; a critical “must complete” step far too often skipped by other providers. On larger installations we provide “point to point” wiring end-point schematics that detail how every part of your system is wired. This ensures easy upgrades and serviceability that will save money through the years. Each system we install is designed with a focus on aesthetics, ease of control, and enhanced living. We have designed and installed custom home theaters and media rooms for many clients, converting unfinished areas into beautiful spaces. These spaces allow family to gather around for a movie, friends to watch a ballgame, or mom and dad to relax for some downtime after a long day. Our goals are simple - happy clients and technology made simple. Reach out and let us know how we can help you!

Business highlights

15 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We provide TV Installations, Surround Sound, Media Rooms and Home Theaters, Multi-Room Audio / Video Distribution, Security and Surveillance, Networking, Wiring, and Consumer Electronics. We do Automation Design, Engineering, and Installation. We are dealers for hundreds of brands of consumer electronics. NOTICE: We offer discounted labor for those who serve the community; this includes teachers, police officers, firefighters, veterans, etc. Inquire within. Thanks for considering SmartVolt!

Services we don't offer

We do not do electrical work; circuit breakers, romex wiring installations, installing lights, etc. For TV installations, we do have products that allow us to get the power up the wall without an electrical permit, and we do have awesome trade partners who assist with other service we do not do. Please contact us for more information.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
11%
2
0%
1
22%


Rating CategoryRating out of 5
quality
3.9
value
3.8
professionalism
3.8
responsiveness
3.7
punctuality
3.7
Showing 1-9 of 9 reviews

Trish T.
11/2024
1.0
home automation
  + -1 more
SmartVolt AV, Seth, didn’t finish the job! He abandoned us! He talked a good talk, at first he is very communicative, and appears very knowledgeable. But, he totally left us hanging with cameras that didn’t record. He didn’t do what we contracted him to do. We paid over $67,000 but he did not give us all the parts. He just stopped coming and did not return any texts, phone calls or letters. It’s been over two months since he stopped work. Most importantly, our personal safety and the security of our home is in jeopardy by the work he did and did not do. We’re now paying others to bring the system to working order. We are shocked!
Description of Work: Networking, security cameras, theater, Control 4, cleaning up old wiring...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$67,000

Bryan C.
04/2023
1.0
home theater design
  + -1 more
I purchased a home stereo from Smartvolt in Feb 2022. Installation went fine except the center channel speaker ($1,299) was not available at the time. Like a fool, I paid for the full installation with promise that Seth would deliver and install the speaker as soon as it arrived. I has now been well over a year and I am still waiting for the speaker. Seth was responsive to inquiries for the first few months, but now refuses to acknowledge phone calls or emails. I am going to start legal proceedings to recover my money and would not recommend that you use this service. They seem to have disappeared from the face of the earth.
Description of Work: Purchase and install a home theater and stereo system.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$17,883

FRANK D.
09/2022
3.0
flooring contractor, lighting
  + 0 more
I paid for a complete installation of two flat screen TV sets. I supplied the hanging brackets and the power relocator kits to run power and cable behind the walls for both sets. The first flat screen was finished successfully, but the 2nd flat screen remains to be finished. There was trouble using the power relocator I supplied. Seth stated that he needed to use a different power relocator and he'd order it. We rescheduled the appointment to complete the installation of the 2nd flat screen but he cancelled twice, the 2nd time stating he had a family emergency. I made numerous phone calls and emailed him more than once with no response. What annoyed me is that I was totally ignored while paying for a complete installation which is not complete. To date he still has not responded or completed the job, even after I emailed their customer service department. While the 2nd flat screen is mounted the power relocator kit that I paid for is in a drawer and I have a hole in the wall leaving me to believe at this point that I have been blown off. I would no use or recommend Smart Volt to anyone, unless you like to be ignored.
Description of Work: I needed two flat screens mounted in two different rooms

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$367

Mary B.
12/2017
5.0
home automation
  + -1 more
Our tv was installed perfectly and they programmed a remote that made our system easier to use. Better that I could have hoped for. Seth exceeded my expectations and I'll have him come back to do more work as we add more technology. We won't trust anyone else with our systems. Thanks for your hard work.
Description of Work: I needed a new tv installed and all our devices easier to use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SmartVolt Av, Llc
Thank you for the great review, ms [Member Name Removed]. We are very happy to hear you're enjoying the URC remote - I knew it was the perfect solution. They make a great product. We'll be looking forward to working with you again soon! - Seth G

Aubrey K.
12/2017
5.0
home theater design, home automation
  + 0 more
It couldn't have gone better. We highly recommend Seth and SmartVolt. Our media room sounds amazing and the huge projection screen picture is like in theaters. Due to Seth's recommendation I can even adjust the lighting when watching tv or movies. I liked this so much I had him add the ability in the kitchen and family room later. The speakers we installed everywhere else sound great as well. We're so glad he consulted us in the right direction in how this part was done. I can use remotes, my iPhone, and iPads to control everything (even the lights... I love it! Thank you!). It's really cool how he made all my different music work from one app on my phone instead of several ones, and that the same app can control everything else he installed. He even added remotes (that work just like the app) in the main room and master bedroom. We're thrilled! Everything works the same and it's easy - exactly what I wanted. He was thorough, professional, clean, extremely knowledgeable, and worth every penny spent. When he asked us to help him with a review on Angie's List I had to get on here and tell everyone what an amazing experience it was to work with him, and how great a job he did. Thank you so much, Seth! He'll always be our 'go to'.
Description of Work: We wanted a really nice surround sound system in our main room and speakers in several other rooms throughout the house – mainly for listening to music. We insisted everything would be super user-friendly but we also wanted high-quality products. The product selections were overwhelming so we were incredibly grateful for Seth. He more than delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deanna I.
12/2017
5.0
home theater design
  + -1 more
Seth did an excellent job installing my new QLED Samsung TV along with my 4K Blu-ray player and Sony PlayStation. Very clean install
Description of Work: Seth did an excellent job installing my new QLED Samsung TV along with my 4K Blu-ray player and Sony PlayStation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SmartVolt Av, Llc
Thanks so much for the great review. It was s pleasure helping you and your husband out - you guys were awesome to work with! ~ Seth

Misty O.
11/2017
5.0
home theater design
  + -1 more
Had the TVs hung in no time. Would hire again! Thanks!
Description of Work: Hung several TVs for me. Fast response and very professional. So glad I found you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SmartVolt Av, Llc
Thank you, ms [Member Name Removed]! We appreciate the business and that you took time to give us props. It was a real pleasure working with you. Happy holidays!

Eric W.
11/2017
5.0
home theater design, home automation
  + 0 more
Very well, professional and top quality service. Would highly recommend 😀
Description of Work: Installed media center for me and was comprehensive in training me on my system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SmartVolt Av, Llc
Thanks for your review, [Member Name Removed]. It was a pleasure getting to know you and your wife, and we look forward to working with you more in the future. We were thrilled with the outcome of your system and we’re excited to know you are, too. Happy holidays! ~ Seth G

Margaret G.
11/2017
5.0
home theater design
  + -1 more
The first meeting meeting answered most questions I had and I received a quote within 2 days. I was able to ask questions and get the answers quickly and was also lead to websites to inform myself to verify what I was asking to be done. The work was done in a timely manner and my home was left without any knowledge of the work being done. ( no debris, no dust) I was left with 24 service numbers, yet I have not needed them at all!
Description of Work: Rework the sound system in liVin groom and simplify remotes, also hide existing wiring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SmartVolt Av, Llc
Thanks, ms [Member Name Removed]! It was a pleasure doing work for you and your family. I’m glad you liked how simple we made your system and how well the wires cleaned up. We were thrilled with how it looked once complete, too. Thanks again.

    Contact information

    10708 Snowheights Blvd NE, Albuquerque, NM 87112

    http://www.SmartVoltAv.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Automation,
    Flooring Sales and Installation

    FAQ

    SmartVolt Av, Llc is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    SmartVolt Av, Llc accepts the following forms of payment: Check,MasterCard,Visa
    Yes, SmartVolt Av, Llc offers free project estimates.
    No, SmartVolt Av, Llc does not offer eco-friendly accreditations.
    Yes, SmartVolt Av, Llc offers a 10% senior discount.
    Yes, SmartVolt Av, Llc offers emergency services.
    Yes, SmartVolt Av, Llc offers warranties.
    SmartVolt Av, Llc offers the following services: We provide TV Installations, Surround Sound, Media Rooms and Home Theaters, Multi-Room Audio / Video Distribution, Security and Surveillance, Networking, Wiring, and Consumer Electronics. We do Automation Design, Engineering, and Installation. We are dealers for hundreds of brands of consumer electronics. NOTICE: We offer discounted labor for those who serve the community; this includes teachers, police officers, firefighters, veterans, etc. Inquire within. Thanks for considering SmartVolt!
    We do not do electrical work; circuit breakers, romex wiring installations, installing lights, etc. For TV installations, we do have products that allow us to get the power up the wall without an electrical permit, and we do have awesome trade partners who assist with other service we do not do. Please contact us for more information.

    Contact information

    10708 Snowheights Blvd NE, Albuquerque, NM 87112

    http://www.SmartVoltAv.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM