SLA did a wonderful job remodeling our kitchen. The bid process was thorough and they were flexible as we finalized what we wanted. The bid they provided was accurate and detailed. They worked hard on our project to make sure that we were happy with the finished product. The guys are skillful, trustworthy, industrious, and considerate. We couldn't be happier with our new kitchen.
They told me it was going to be $45/hour to powerwash it and come back in the next couple of days, they would come back and finish it. They told me before it would take all day. However, they were only here for a couple hours and did not do it properly. They also tried to change the price to $1000. They did not do anything they initially said that they were going to do. They were very rude to me and now my deck is a mess. It's partially powerwashed and no scrubbing was done. They did not meet the standards that they said that they were going to do. I am very disappointed and was over charged. They were very hostile when i approached them.
Description of Work: Powerwashing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$425
Response from SLA Development LLC
SLA will always go the extra mile to satisfy our customers. Unfortunately, we were unable to make [member name removed] happy. First off we charged the [member name removed] $360.00 not $425.00. We were contacted by Angie's List directly to assist them as they had been through many contractors and couldn’t find anyone willing to help them. My Estimator, Shawn, and I met with the homeowner to discover they have an existing deck that was built and finished by an unlicensed contractor. When the unlicensed contractor had applied the sealer to the deck it had rained and caused severe issues with the appearance. The decking looked like it had mold covering it. We were both very leery of doing work for this couple as they had a very hard time understanding simple statements and were trash talking every contractor that had been out there. After hearing their stories about the bad contractors I decided that we can and would help them as much as possible thinking that everyone has had bad experiences in the past. We had explained to them that we would suggest pressure washing it and possibly a "light" scrubbing as needed. If additional scrubbing was needed there would be an additional charge. Since we are not familiar with the chemicals the previous contractor used we then suggested once the washing was completed we would evaluate the condition of the decking before we move on to refinishing. We did submit a written estimate to the homeowner explaining exactly that. At no point and time was this a "Time and Material" (Hourly) estimate as they claim. The film and residue on the deck came right off with minimal scrubbing. [member name removed] called me and starting screaming and demanding that I get someone back right away as they did not scrub the whole deck (Again not in the estimate). After discussing this with my employee that performed the work, it was unnecessary to scrub the entire deck. In an attempt to satisfy our belligerent homeowner, we sent another employee over just to scrub every inch on the deck even though it wasn't needed or expressed in our estimate at no additional charge. This should have been an additional $180.00 for this service. Here is the exact wording of our estimate that she has failed to supply… “Power Wash - Wood deck in back yard to have a light power wash performed to try to remedy the removal of a black substance across the majority of the wood deck. No chemicals are to be used at this time. Light scrubbing to be incorporated as needed to areas with heaviest build up. If additional heavy scrubbing is required, there will be an additional charge of $180.00 for additional labor.” At no time did we EVER try to change the price. We did submit another estimate the same day after the completion of the power washing. That estimate was for $1000 to strip, sand, and re-seal the entire deck. Luckily they decided they would do it themselves. It’s a shame that a bunch of hard working guys like myself and my employees can have our reputation damaged by a client that can’t even get the facts straight. We have been in business for many years and have many reviews on this site along with dozens of other sites and have never once had less than a A+ rating until now. I now understand why Mr. & Mrs. [member name removed] have had such a hard time finding good honest contractors. I consider myself to be very honest and have never taken advantage of a single customer. If this review is keeping you from calling for an estimate, please give me a call directly (Cell 505-307-5275). I would be happy to share these estimates and all correspondence to verify these people are unstable.
SLA responded to my email immediately (sent trough Angie's list). They were very responsive to emails and phone calls. They are never late to an appointment. I felt comfortable having them inside my home and felt everyone on their crew was very professional and courteous. They work quickly and the quality of work is fantastic. They cleaned up after themselves each day and didn't let dust spread outside their work area. After coming home from work, it didn't look like anyone had been there until I went inside the master bedroom. At completion I had a walk-through to verify all the work was done to my satisfaction. I've never had any contractor do that. I was very pleased with how everything came out.
Description of Work: I had a water leak in my home that damaged the flooring and walls of my master bedroom and bathroom. SLA repaired damage to the wood wall framing (from minor termite damage), completed demolition of sheet rock, installed radiant floor heating in the bathroom, installed bathroom floor tiles, installed engineered wood flooring in the bedroom, replaced old bedroom window with a double paned one, replaced sheet rock, plastered, textured, and painted walls, and installed baseboard and trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Melanie D.
08/2014
5.0
deck cleaning
+ -1 more
These guys were awesome. They gave me a free detailed esitmate, showed up promptly at scheduled times, and worked on the job a day and a half straight until it was all completed. They cleaned up everything afterwards too. I highly reccomend them and will definetely be using in them in the future should any remodel projects arise.
Description of Work: Removed deteriorated gazebo, in ground sprinkler system in backyard,and sanded/stained upper level deck off master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
marla P.
07/2014
5.0
decks, deck cleaning
+ 0 more
Perfect. Shawn and Shane were awesome!
Description of Work: Extended the patio with a beautiful cover
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Dianne B.
02/2014
5.0
deck cleaning, flooring contractor
+ 0 more
Our first major remodel, I love the results, the floors are beautiful compared to the linoleum squares we had before. The added electricity in the greenhouse has eliminated a bunch of dangerous extension cords I used before for keeping my orchids warm in the winter.
Description of Work: Installed laminate flooring throughout kitchen, den, laundry room, including pantries. Added electrical circuit to passive solar green house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Sherif L.
02/2014
5.0
remodeling
+ -1 more
It went really. They provided excellent service. They cleaned up after themselves every day. They were very polite and professional. I would highly recommend them. The end result of the work was amazing.
Description of Work: They added floor space over the staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Scott S.
06/2012
4.0
deck cleaning
+ -1 more
no comment
Description of Work: No comment
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
Patrice L.
06/2012
5.0
roofing
+ -1 more
I had some problems with my roof and they were excellent about resolving the issues. They kept coming back until the job was completely done and were very responsive to my concerns.
Description of Work: They did many repairs to my roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Deck Maintenance,
General Remodeling,
Interior Painting,
Windows,
Roofing,
Plumbing,
Flooring Sales and Installation,
Drywall,
Decks and Porches,
Ceramic Tile,
Pressure Washing,
Unfinished Carpentry
FAQ
SLA Development LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Yes, SLA Development LLC offers free project estimates.
No, SLA Development LLC does not offer eco-friendly accreditations.
No, SLA Development LLC does not offer a senior discount.
No, SLA Development LLC does not offer emergency services.
Yes, SLA Development LLC offers warranties.
SLA Development LLC offers the following services: New commercial construction and commercial remodeling.