Avoid this company at all costs. I had them come out to check on my HVAC unit, and the guy said he looked at it and fixed it, and charged me an arm and a leg. Merely a few weeks later, it is acting up again and having issues. I called signature and they said they would have to charge me all over again for him to come out, even though these issues should have been caught the first time around. Why do they think they can justify charging to have someone come out every single time when it's their fault the issues weren't caught the first time around? Instead, go work with a company who can take ownership over their responsibility and doesn't keep charging you just for the heck of it.
Description of Work: Attempted to fix my a/c
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Tom W.
08/2023
5.0
plumbing
+ -1 more
Mike S. was here within the window that I was given. He explained everything that would happen. It was a hotwater tank flush, plus a system check. He was very thorough. Next time I want Mike S. to do my work. Thank you, Signature.
Description of Work: Hot water tank was flushed and results explained in detail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula S.
01/2021
5.0
heating & air conditioning/hvac
+ -1 more
Dan was very flexible and came up with a solution to our issues, installing indoor units outside in sheet metal "coffins". Oscar and his co-worker were prompt, courteous and professional at the installation. We highly recommend them.
Description of Work: Replacement of two outside furnaces
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Trent C.
07/2019
5.0
heating & air conditioning/hvac
+ -1 more
The installers were friendly, knowledgeable and friendly.
Description of Work: Signature did an excellent job of installing our new Heating and Air Conditioning System.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doug S.
01/2019
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
Awful, had a scheduled appointment for 11:30 am received a phone call at 10:41 from Jose their dispatcher saying someone will be her in 30 minutes. No one showed till 1:30. In the mean time called the company to express my dissatisfaction with the company talked to a manger he and she because I called twice both did the obligatory I’m sorry. On the second call I cancelled the appointment So finally as I stated at 1:30 someone showed up and I wasn’t going to support this company in anyway so I turned him away, so to say the least I wouldn’t use this company customer service and promptness is extremely lacking. Three hours late for an appointment is totally unacceptable
Description of Work: Hired them to flush our tankless hot water heater
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Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
Signature Heating, Cooling and Plumbing LLC. is currently rated 3.9 overall out of 5.
No, Signature Heating, Cooling and Plumbing LLC. does not offer free project estimates.
No, Signature Heating, Cooling and Plumbing LLC. does not offer eco-friendly accreditations.
No, Signature Heating, Cooling and Plumbing LLC. does not offer a senior discount.
No, Signature Heating, Cooling and Plumbing LLC. does not offer emergency services.
No, Signature Heating, Cooling and Plumbing LLC. does not offer warranties.