Sandia Sunrooms and Windows

We had all the windows in our home replaced through Sandia Sunrooms & Windows last year. Immediately, I noticed a big difference in the temperature of the room, and no more cold drafts! Additionally, our A/C has been able to maintain the programmed temperature throughout this very hot summer, and our utility bills have still decreased by more than $100 per month. Don did a great job installing the windows, and we couldn't be happier with the entire process. I would highly recommend Sandia Sunrooms & Windows for any home improvement project you are considering.

They came on a Thursday, said they would have an estimate for us in a couple of days. That was 12 days ago! I called one week later and was told that the person who came to give the estimate would call us, that was 5 days ago. I was told by the scheduler that they have been so busy and that was why I had not heard back. She promised that I would get a call back and that was 3 days ago. Still no word, moving on.

Bottom line price given with no hassle. Thorough understanding of work given. Installers did a great job and very knowledgeable and professional

I called them back to let them know I would not be using their services and they repeatedly attempted to market me with calls and emails. Respect someone's decision not to use your service.

All the different teams of workers, concrete removal and installation, roof removal team and roof installation team did a great job. They came and completed their work when promised and cleaned up afterward. Great job!

They did an excellent job. The shower was completely torn out, the area was treated to avoid further mold growth, and everything replaced with acrylic walls floor to ceiling and shower pan. Joseph, who did the work, was very thoughtful. Carpet was covered from the front door through to the bathroom where the work was done. Everything was cleaned up each evening, tools stashed away in the shower. I was very impressed with the work he did and with the cleanup job he did each day. I was very pleased with the entire operation and would recommend them.

He was knowledgeable and was able to get to me the estimate immediately. They had a good proposal but it was more expensive than I thought it should be.

The outcome was excellent. The pergola was outstanding and the cover on the patio was just unbelievable. The guy was quick and he knew what he was doing. He was done and out of here in two days. I couldn’t ask for a better product. The sun room took quite a bit longer. The workmen knew what they were doing but they were not very efficient. It took longer and it was more expensive than I wanted it to be.

Exceptionally well! Sound advice in planning the job...personal attention by Sandia Sunrooms owner. Cooperative and reasonable in budgeting and pricing. Started with an over-pour of existing patio to level floor...meticulously done by Anthony the concrete subcontractor. Enlargement of a doorway required modification of an existing wall and was done professionally and cleanly. Installation of the Temo channels and glass panels was equally meticulous by Marko and Geno. Electrical went smoothly and very cooperatively when county inspection required more outlets than originally thought. All contacts were called in advance and all workmen were professional. Site was cleaned after ever operation, materials neatly stored overnight when required. Extra services, like touch up painting, volunteered at no charge. Our thanks to the whole team: Jack, Tracy, Chris, Ernest, Steven, Albert, Gabe, Mark and Anthony (s). !! No downside here .Temo products were superior in quality to closest competitor and at a lower price. .Full screens and two way sliding double pane windows provide versatility and convenience.

Estimate was very high priced so no go. Response to Sandia Sunrooms: Yes, I signed a contract for bath tub liner and replacement glass shower doors. The salesman called me the following day to advise the tub liner we wanted was not available and I cancelled the entire deal. We found the existing glass shower doors were in excellent shape except for the rollers needing replacement. We replaced the rollers for $80 installed and were told by the tech that our glass shower doors of 12 years looked like new. The Sandia salesman made no mention of the easy fix to our sliding doors. We did not include a shower surround in the contract, it basically came down to $2000 for the glass shower doors and $2000 for the tub liner, including taxes, of which 50% was required at contract signing. The Sandia salesman laid out a pricing arrangement almost double the cost during our discussion which was immediately cut into two consecutive lower amounts by "discounting" regular pricing. The competing bid we got on the tub liner was for $1200 from Bath Fitters without any salesman discounting of a higher regular price.

It went really well. It was very good. The people were good. The only really problem we had were the building inspector. That was the only delay. You need to have the plan ahead of time because my idea of what I had had to change because of the rules and regulations of the heating. The city wouldn't allow things what I wanted.

Mark Wagner came to our house and met with us then later invited us to the Sandia showroom. The quality we saw was excellent and Mark was very courteous, answering all questions completely. We are doing a lot of construction at present so he is going to check in with us in a few months when things slow down a bit.

The roof is now leaking; and they will not come out to look at it and claims it is not leaking without looking at it. Even refused to come out and follow up with us.

Andre the salesman came promptly to our appointment. He went through the features of the Ameriglass replacement windows manufactured in Loveland, Colorado. They were virgin vinyl with internal aluminim supports, and vinyl honeycombing for additional strength. After talking to two other replacement window companies, the choice was clearly Ameriglass. Andre came back, took measurements and gave me an estimate. Six weeks later, Don and Duane came to install the windows. These two men are expert installers and would recommend you ask for them, they have been working together since high school and both did an outstanding job. I can be a and quot;hoveringand quot; consumer, but with these men installing I did a couple of walk bys and always found them busy doing a stellar job. Windows look great, most are picture windows re placing 26 year old aluminum. Unbelievable difference, don't want to put the curtains back up. Excellent workmanship and Ameriglass windows are wonderful.

Andre showed up and was very knowledgeable about the product he was selling. He went over all of the options and shared his ideas about what he thought would look good. The price was a bit much for my liking, but it was fair when compared to other estimates. After the contract was signed Tracy showed up and did his site check. He made all of the measurements needed to complete the job and he said it would be about 4-6 weeks until the installation was complete. About 6 weeks later the installer called and set up a time to install. The installer showed up on time and he was very professional and courteous. Overall I am very happy with their service and I am even more happy about the final product. For the installation of a pergola I would highly recommend Sandia Sunrooms.

The concrete subcontractor did a great job, as did the electrical subcontractor. The installer who supervised the construction reeked of alcohol every day and the finishing work was rough and unsightly.the project started later than promised for logistical reasons and once the materials were on site, assembly took longer than promised. We intended to use this sunroom as a living space with air conditioning and heating and Sandia Sunrooms provided the combination unit and brought in the electrical service at an additional price. They had NO IDEA what the proper size unit would be for the space, based on thermal qualities if a sunroom and the AC was grossly inadequate. After much back and forth hassle, they removed the AC unit and refunded the cost. I had some water leakage due to lack of caulking at time of construction. Sandia did send someone out to caulk and I have had no additional leakage. Overall, the customer service, after the construction, was responsive and friendly. I wish I had not done this type of construction. For the price, I could have had the same square footage stick-built with proper heating and cooling.

The sunroom was built and shipped to the business. The only complaint we have is that the sunroom sat at the business for a few weeks before we had an install date (hence the punctuality mark). We were informed it was on hand, but had to wait for an install time that seemed to take quite awhile. The install itself took three days. The two installers were very professional, polite and offered educational conversation the whole time making us feel informed about the whole process. They left the work site clean of the debris created in the process of installing our custom sunroom.

Great! On day 1 they removed the tub and old side paneling then sprayed for mold and taped up the doors and windows. The 2nd day, the project was completed. It was a great experience all the way through - starting with the salesman, all the way through the installation. The owner called to be sure everything was as we expected it to be. This was very comforting.

Later the owner of Sandia Sunrooms came out to go over the plans, double check everything, and he made some helpful suggestions which were incorporated into the plan. Then he scheduled a cement layer to come out and prepare the cement foundation for the sunporch, which is approximately 6'x9'. Several weeks later the room itself was installed, in a couple of days. It has two good sized windows and an all-glass front door. The roof has a nice slope to it and it has electricity inside and an outside light, doorbell, and attractive door handle, as well as a rain spout.. I'm very pleased with the way it turned out and the quality of the materials and workmanship. It's filled with plants now and makes an attractive and useful entry. I can sit out there and enjoy the sun in the morning and afternoon. I've gotten many compliments on this addition. All the employees at Sandia Sunrooms were very talented in what they did, and they were helpful and courteous.

Sales representative came out to the house twice to help us design the look of our awning. Also had installer come out once before work started to do measurements and confirm with us what we wanted the look to be. Installation went well and was completed on time. They did leave some materials around the yard during the installation but it was tidied up at the end of each day. We had purchased two ceiling fans with lights and they installed as part of the job. The electrician was a little frustrating as he did not communicate well with me on when he would be at house to do work but in the end we were very satisfied with the work. The electrician team stayed until we had put the fans through test runs and made adjustments until we were satisfied. We are very happy with the awning and think they did a great job on working with us to agree on a reasonable price for the work.

I decided I would not go with them. They were going to come out and set windows for $1,200 a window. I am in a mobile home and putting in $20,000 into windows is just not practical. However, they got back to me really quick when I initially did it, but I would not get a quote from them again in the future; they are too high-end boutique-type company for me. I am more base line.

After obtaining two estimates I decided it was too expensive for me at this time. I would consider them in the future if my budget changes.

At the outset, we were happy with the plan we created with the person from Sandia. He said that once the materials arrived, the installation should take less than a week. As it turned out, the project took over three weeks. Technically, it is not yet finished, since we failed the county inspection. The person in charge of the installation had some personal issues that kept him from working every day (and not full days on all of the days that he worked). Further, the plans he was given were not detailed enough for him to see how we had agreed the patio cover should be installed. As a result, the supports were tied into an existing railing rather than into the curb at the level of the deck. When we pointed out the problem, he had to go back and redo the supports. Throughout, no one from Sandia came to see how the work was being done; that meant that the proper inspections were not being done as the work proceeded. Therefore, the county inspector could not sign off on the work because he could not see how the new work was attached to the existing structure. As far as the electrical went, the electrician (or his assistant, who did almost all of the work) had trouble getting things to work after all of the wiring was installed. It took several days longer than it should have. We failed that inspection, too, because of a number of minor issues, and the electrician had to come out and redo the work.

They are absolutely the worst company I have used in my life. They started weeks later than they were supposed to and instead of doing the work in two weeks, they took six months. At one point the sunroom blew off, so the construction was really bad. They were not good with following up when we had a problem and they were really hard to work with. They are extremely unreliable and never apologized for the bad work. I would not use them ever again and I have told others not to use them either.

Everyone was very good and pleasant. They were very nice people. They worked from the end to the beginning instead of working from the beginning till the end. There were a couple of things that were left out like the little piece of board that goes along the wall; we are still waiting for that to happen, it never did happen so we don't think it's going to happen. We have mentioned it to them a couple of time but then we got busy. Otherwise, it was a good experience. The things that they used to make these things were well made. They did a very good job and turned out pretty well.