Renewal by Andersen of New Mexico

Worst experience of my life - I am sure they are wonderful in other states, but here they are just lazy, do not give a crap, tear up your house, and do not care at all. I spent over $70,000 for them to just tear up my house and not install anything correctly.

it took over a year to complete the job, all the while I was paying on it. Now I cannot get hold of them to order a part that I need to hang a shower head. they have an issue with keeping quality employment as well. I was half the cost of spa, but no where near worth the headache, its sad because the finished product looks reat. after replacig it twice

Windows installed years ago, and have still not finished the job - they still need to install the window trim. Years of unanswered calls, unanswered emails, phone numbers that are unattended, technicians arriving and then promptly leaving because they "forgot the tools, equipment and parts". To this day, they have not finished the job and have left all of the communication unanswered. At this point, I wish they'd leave the window trim at my front door so I could install it myself.

So far, terrible. First, a warning: I would recommend that a customer NOT agree to 50% up front money. They took a LOT of money, then didn't show up for 11 weeks. And communicating to find out about the delay was frustrating. They are over a month late (past their NLT date) finishing. They left metal shavings and trash in the yard from their first work. Their communications are horrid - we were not kept aware of the long-delayed schedule. Phone calls and emails were shuffled off, or not returned. They still need to install the two doors we have been waiting for and we can't seem to get a good date for when they will show up. They left the upstairs windows unfinished. They left off important pieces of hardware - for example screens blew out of the windows the first time the wind came up. The downstairs windows look nice and were finished, but that's it for positivity.

Not applicable, i never made contact because they're 165 miles away. But according to Angie's list, I absolutely needed to submit a review even though I never hired them, so here we are.

It was very good. They were professional, quick, got the job done and, the original installation was wonderful.

They were really efficient, on time, did a really great job, reasonable, and good to take payments. They were very friendly, respectful, fast took care the problem immediately and I would highly recommend them.

It was excellent. They were clean, professional, and polite.