Precision Garage Door

Garage Doors, Garage and Shed Building

About us

Precision Garage Doors has been providing expert garage door repair in Albuquerque Metro Area since 2000. We Fix Doors Right! We value your time -- When you call Precision, your call will be answered by a live operator and we will schedule your appointment at a time that is convenient for you. We provide Same Day garage door repair service and are available when you need us. 7 days/week including most holidays.

Business highlights

22 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Garage Door Sales & Repair Opener Repair & Replace Commercial Roll-up & Sectional Doors Commercial Opener Repair & Replacement

Services we don't offer

Gates

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.7452 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 452 reviews

Jerry B.
09/2023
1.0
garage doors
  + -1 more
I would not recommend their service. I already knew the problem before the technician came out. I needed a belt replacement and he said the belt needed replacing since it was older and brittle. I do not remember him saying anything about the motor needing replacing...BUT since it was an older piece of equipment that you could get a Lowe's he could not help me BUT could replace with a new unit for >$800. So for a service fee of >$69, I could purchase a new unit or buy a belt at Lowe's.
Description of Work: Garage door opener belt replacement

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Response from Precision Garage Door
Thank you Mr. [Member Name Removed], We provide professional repair or replacement. I am sorry we could not assist you at time with your failed operator. PDS

Fawziyah N.
10/2022
4.0
garage doors
  + -1 more
Needed an expensive repair, to rollers, re-balance tracks . I would have liked to get several estimates. I have no idea if what I paid was expensive for the job. It was accomplished very quickly, but was over $600 . But I did not want to leave the vehicles out in the open in this crazy car-snatching city. The tech was experienced at the work.
Description of Work: Door was stuck open.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gail C.
08/2022
5.0
garage doors
  + -1 more
Our garage door had stopped closing. Not an emergency but wanted to get it fixed. We used Precision quite a while ago so I sent a chat note to them at about 4:00 PM Wednesday. Almost immediately I got a note back, offering an appointment for Thursday. (I had expected to wait days for an appointment.) Once we confirmed the time I received a text with the tech's name, photo, and a short bio! Jeff arrived a little after 8:AM and very quickly diagnosed the problem - the Liftmaster opener no longer had enough torque to work properly. He said it would have to be replaced. And he said the door is OK but suggested having him do an overall maintenance service. AND, he had the parts on his truck and could start immediately! Two hours later we had a maintenance service on the equipment - and a STATE OF THE ART BRAND NEW LIFTMASTER! It has updated capabilities and "bells & whistles" like WiFi capability to connect to my cell phone and a security camera. AND, he installed a key-pad on the outside of the door jamb! AND, I was pleasantly surprised that even after all this time we are still considered a repeat customer and given "loyal customer" discounts! Oh yeah - the total cost was AMAZING! Much less than I had feared! And I appreciate no up-selling or pressure for extra services!
Description of Work: Diagnose garage door opener problem. Solution was replacement garage door opener and overall maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob G.
04/2022
5.0
garage doors
  + -1 more
Precision dispatched a technician the same day, Saturday, to repair a broken spring. Rudy Vallejos was very personable and professional. He inspected the door (which had never been serviced except for 1 previous spring repair) and noted that the old spring was too large for the door and had been stressing both the door itself and the opener. He provided 3 estimates for necessary and recommended repairs. Rudy essentially replaced all the mechanical parts of the door resulting in the quietest and smoothest operation of this particular door that I have ever experienced. He accomplished the task in slightly over 1 hour and for the exact amount of the estimate. Precision is definitely on my list of go-to vendors and will have my recommendation to friends and neighbors.
Description of Work: Garage Door spring repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hazel T.
03/2022
5.0
garage doors
  + -1 more
Today (3/15/22), I was fortunate to meet a young man on behalf of Percisision Garage Door of Albuquerque. Gary Lang is the technician I am talking about. He is professional, listened to my issues, and went above and beyond to help me. Gary is a bright light that customer service does still exist. Precision Garage Door of Albuquerque is very lucky to have Gary on their team. I would definitely recommend Gary Lang to my family and friends.
Description of Work: Garage Door opener and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danny B.
02/2022
5.0
garage doors
  + -1 more
It went fantastic. Now it works buttery smooth
Description of Work: I needed to have my garage door railing fixed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Melvin S.
01/2022
4.0
garage doors
  + -1 more
I signed up on angi for an estimate on 1/13/2022. On 1/17/2022 I had to call for the estimate. Another company called me back on 1/13 and I got an estimate that day! Mr. Tony Acker showed up on 1/17 and was very helpful and courteous. I would rate him a 5 but down graded the total rating to 4 for the poor response.
Description of Work: I needed an estimate to replace my garage door and opener.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$4,145

Candace S.
12/2021
5.0
garage doors
  + -1 more
This is the best company I have dealt with in over 22 years. They have done repairs to our garage door, replaced the spring and rollers. Their employees are polite, efficient, explain what they are doing and why. Their prices beat other competitors and I highly recommend them.
Description of Work: garage door opener was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margo M.
09/2021
5.0
garage doors
  + -1 more
Rudy arrived on time, determined the problem, gave me three options/prices for the work, recommended one of them and told me why that was the best option. I liked that option and the work. The door works, is quieter, smoother, and doesn't bounce when you open it. The work/parts also has a lifetime warranty.
Description of Work: Broken spring on double-wide garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Danielle B.
06/2021
5.0
garage doors
  + -1 more
Very happy with Precision Garage Door and technician Gilbert I was able to get help within hours. Gilbert explained what had happened and pointed out some errors in installation, that he was able to correct. Excellent work.
Description of Work: Garage Door was cracking when opening
Rating CategoryRating out of 5
Yes, I recommend this pro

april F.
05/2021
1.0
garage doors
  + -1 more
Had to have the Springs replaced the technician came out replace a few things had me sign a bill for just under 1100. Come to find out the next day the parts were not replaced that I had already paid for. Do not do business with them. The owner is the worst person to deal with. I have before and after pictures of the items in question. Feel free to contact me and ill share my horrible experience.
Description of Work: Garage door spring

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$1,058

Response from Precision Garage Door
Thank you for your review [Member Name Removed]. This emergency/ after hours repair was and is data logged, time stamped and photographed, walk through and customer sign off completed with supporting documentation. All of our jobs are completely datalogged and photographed to ensure quality and completion. All work was personally inspected a second time by myself. Door was repaired in accordance with the invoice, all parts replaced to our standards of excellence. Gary Lang

Susan R.
01/2021
5.0
garage doors
  + -1 more
Perfectly. Technician completed a multi-point inspection and explained in detail the issue and recommended repair. Obvious he really knew his business and was as efficient and expeditious as he was professional. This company was extremely responsive and their business practices were first class.
Description of Work: Garage door repair was necessary as it wouldn’t open!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Bryan B.
12/2020
5.0
garage doors
  + -1 more
Very responsive. Very quick to book and do the job. We really appreciate the friendly service and promptness. Thanks Gary Service call, lube and tuneup- replace springs (250 size)
Description of Work: Replaced broken springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

karen M.
12/2020
5.0
garage doors
  + -1 more
i got a same day appointment and Jeff Peres was my technician. He thoroughly explained my options and gave me price points for all options. Felt like he was honest and upfront-no hidden costs. He gave me the options and I chose the higher end per my preference of wifi enabled. He completed the work and was patient with me setting up the devices and outside number pad. Highly recommend him and this company.
Description of Work: Garage door wasnt opening consistently

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

saul P.
11/2020
5.0
garage builders
  + -1 more
very well.the door was back in service in about 2 hrs or so.
Description of Work: garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith B.
09/2020
5.0
garage builders
  + -1 more
A very satisfactory experience, from initial visit to showroom through installation. Found this company on Angie's List (of course), and the owner, Gary, was knowledgeable, friendly, and accommodating. Had to wait a bit longer than expected owing to COVID back-ups at the manufacturer, but was informed. Installation date and time were precise, and the installer phoned when on his way. Kevin, the installer, was pleasant, efficient, and competent. He explained the new gadgets : a digital keypad outside the door, to get back in when the door was locked, also digitally, on leaving the garage. Personable, but professional; the garage was left very clean, and he even helped me with a curtain problem that I couldn't reach! And the new door is so quiet, I have to look to be sure it is working. Altogether a fine experience, and less expensive than other companies estimates.
Description of Work: Replace old wooden garage door - 48 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Victoria C.
07/2020
5.0
garage doors, garage builders
  + 0 more
Mario Kevin and Cort were dynamic. I’m impressed with quality and installation and professionalism including knowledge and problem solving skills. Excellent communication.
Description of Work: Custom garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Keith G.
06/2020
5.0
garage doors
  + -1 more
Professional, on-time, in budget. Would highly recommend Precision!
Description of Work: Replacement with new Copper garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Cayley B.
06/2020
5.0
garage doors
  + -1 more
Precision Garage Door is absolutely the best. Their products are extremely high quality, their prices are great for any project, and their install service and attention to detail is just amazing. We have used Precision for several big projects (adding new and quiet motors for classic/heavy wood doors; replacing old garage doors with brand new ones, and even installing high-end contemporary garage doors to match the modern construction style of a brand new house). Precision Garage Door can do it all, and we highly recommend this company.
Description of Work: Remodel/ New Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel B.
05/2020
5.0
garage doors
  + -1 more
springs replaced, wheels, cables, new opener for outside, lubricate everything
Description of Work: Tyler, our technician was excellent!!! Gave me the opportunity to relate what I thought was needed/problem. After a thorough inspection he found positive things about my setup and negative issues the needed correction! He was fast and efficient in repairing everything to my satisfaction and our door works great and trouble free!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Patti L.
04/2020
5.0
garage builders
  + -1 more
Great! They were prompt, professional and reliable. They had fixed the door in 2009 and even gave us a discount for being a returning customer.
Description of Work: Replacement of a broken garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lori D.
01/2020
5.0
garage doors
  + -1 more
The technician installed a new door for us, he did a good job!
Description of Work: Had a new garage door installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$550

Craig N.
10/2019
1.0
garage doors
  + -1 more
Recently, while my husband and I were out of the country, our house sitter had a problem with the key pad on our garage door. The remote still worked, and she wasn’t locked out of the house, but she was worried. She decided to call a garage door company and have the door checked out. We had used Precision for some service in the past, but had not used them since 2013. However, Precision had put a sticker on our garage door opener, so she thought that she should call them. Precision came out and scared her. They said the cables were frayed, the drums were bad (they are the thing around which the cables are wound), and the brackets were ruined. They told her that these things had to be repaired right away to avert a disaster. Our house sitter told the service person that she was not the homeowner. He impressed on her that the door was extremely dangerous and should be repaired right away. She decided to authorize it. That was not a good decision. Precision charged $539 dollars for that repair, which our house sitter put on her credit card. After making the repair, to try and impress on us the bad condition of the frayed cables, the service person left everything he took off the garage except the key pad, which we suspect just needed a new battery. The replacement cost $98.00. When I got home, four days later, I had an estimate done by a different company for the work Precision did. Not only did the second company come up with a much lower price, $226, but they noted that the invoice Precision gave us misrepresented the drums that had been put on our doors. According to Precision’s invoice, the drums were sized at 400/12 when they actually used 400/8. The difference is between a commercial drum meant to handle a large 12-foot door and an 8-foot door which is what ours was. They gave us the 400/8, but charged us for the 400/12s. Not only that, but the drums were in perfect condition and did not need to be replaced at all. On their invoice each drum was $120. All told, the things that did not need to be replaced, the two drums and the keypad, was $238 of the invoice price. I called Precision. First, I asked them why that had rushed to work on a home when they knew they weren’t dealing with the home owner. I said that the house sitter had no authority to do that repair. Precision’s owner said, and I quote, “he doesn’t know who he is doing work for, it could be a child molester, but that is none of his business.” He also told me that he didn’t know why I was so upset about a minor repair. I don’t consider a $539 repair minor, especially when I could have had it done for less than half. I asked him for his price list. He refused to give me one because he said his prices are his prices that he is under no obligation to reveal. I write this review to warn you about the “customer service” at this place and its dubious pricing. Use them at your own risk.
Description of Work: Key pad was not working and the cables were frayed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$539

Debbie M.
07/2019
5.0
garage doors
  + -1 more
I was very pleased and I will call them again if needed
Description of Work: Realign the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
07/2019
5.0
garage doors
  + -1 more
A great experience overall. We went to Overhead door and the salesman was friendly but not very helpful and not eager for our business. Then we went to Precision and Gary dropped everything to help us out. We had a good idea of what we wanted and he helped us find exactly what we needed. The price you see may seem high, but this was a high end, insulated garage door. We got all new tracks, springs, seals, etc. Didn't try to sell us more than what we wanted and was happy to honor his Angie's List discount. Installation went very well except that the wrong hardware showed up, but the correct items were quickly reordered and installed with no hassle. Excellent customer service. We even saw Gary in our neighborhood a month later and he recognized us! I would highly recommend them!
Description of Work: New garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,913.65

Contact information

5640 Venice Ave NE Suite K, Albuquerque, NM 87113

http://www.GarageDoorsAlbuquerque.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
395249
Trade License Locale
New Mexico
Trade License Authority
New Mexico: Contractors
Trade License Expiration
06/30/2027

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Garage and Shed Building

FAQ

Precision Garage Door is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Precision Garage Door accepts the following forms of payment: Check,Financing Available
Yes, Precision Garage Door offers free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Repair Opener Repair & Replace Commercial Roll-up & Sectional Doors Commercial Opener Repair & Replacement
Gates

Contact information

5640 Venice Ave NE Suite K, Albuquerque, NM 87113

http://www.GarageDoorsAlbuquerque.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM