Precision Garage Doors has been providing expert garage door repair in Albuquerque Metro Area since 2000. We Fix Doors Right! We value your time -- When you call Precision, your call will be answered by a live operator and we will schedule your appointment at a time that is convenient for you. We provide Same Day garage door repair service and are available when you need us. 7 days/week including most holidays.
Description of Work: Came out and inspected the two garage doors. Informed me that the doors needed to be balanced due to age and the addition of insulation which made the door much heavier than it was when it was installed. I agreed with what they showed me and OK'd them changing the springs to balance the doors. They completed the job, installed nylon rollers and lubricated the door. It now is much quieter and smoother in operation. Would definitely use this company again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$946
Emily E.
09/2015
5.0
garage doors
 + -1 more
Good job. Good service.
Description of Work: Garage door tune up; roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Shannon C.
09/2015
5.0
garage doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$400
John V.
09/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: tuned up garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee D.
09/2015
5.0
garage doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Robert M.
09/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Lorenzo did a great job. Very Professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
stephen S.
09/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: DOS 6/30/2015 $400
Rating Category
Rating out of 5
Yes, I recommend this pro
Jim S.
09/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Completed garage door inspection and service. The service was timely and completed in a professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Don A.
08/2015
5.0
garage doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Jerry C.
08/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Performed the checklist inspection and was very professional. Very pleased with overall attention and attitude.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Luvin C.
08/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: The phone number given is a local number but when you call it you are transferred to a central office somewhere in the U.S. That central office has no details about the work you've contracted for. Very frustrating. After a number of messages the owner contacted me. But that was after a couple of days.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Precision Garage Door
My apologies for this inconvenience! Our customer service line is there to provide our customers with 24/7 personal contact; ideal for setting service appointments in a timely fashion. Door orders are handled through the office and the delay was in finding out from our distribution center the timing of the truck's arrival and contents. I apologize for not keeping you informed sooner and am glad we were able to get your door installed satisfactorily.
shane H.
08/2015
1.0
garage doors
 + -1 more
.
Description of Work: Precision Garage Door does shoddy work, uses inferior materials and is difficult to deal with. I regret getting a garage door installed by this untrustworthy company. I should have done my research! It has been over a year and I still don't have a door that I can use. They don't seem to know how to install doors properly. I was charged $1,139.50 for a new door. After using the door a few months I was charged $278.09 for a "crashed door". The door broke down without any external force. The owner, Craig Amundson, came out a couple of times, who I need to point out is not a certified garage door installer, and tried to diagnose the problem himself. About a year later, Craig Amundson and Patrick Slater, the rep. for Amarr Heritage doors, also not a certified garage door installer, determined that the problem was my Genie garage door opener. My opener is new and in good condition. This company's employees are poorly trained on any kind of openers. Now they want $450 for an opener and $250 to fix the broken door, track and rollers. The owner has yelled at me and even hung up on me. Craig Amundson does not stand behind his work or his promises. If this review saves anyone the trouble, time and money these guys have cost me, it was well worth it. Please save yourself a lot of headaches. Hire someone else.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$1,400
Response from Precision Garage Door
This case has been closed by the Better Business Bureau and full documentation can be found on there. The short explanation is that this home-owner lives out of town and had us replace the door of his rental house in January. The next call of complaint came in August. We serviced door three times free of charge and the following April we get another call that the door has never worked. Our PDS local owner, a Certified Technician and Installer, and our Door Manufacturer Representative, Patrick Slater of Amarr (with 22 years in the industry and has installed and serviced many doors, both residential and commercial) determined theat the issue he is experiencing has nothing to do with the installation or manufacturing defects of the door and that the most likely cause of the issues was the force settings of his opener. We offered to install a new opener and replace the bottom door panel and track at near cost -- customer refused the offer.
Sue B.
08/2015
5.0
garage doors
 + -1 more
Fine
Description of Work: Tuneup and replace rollers
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
robert E.
08/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Serviced two garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Wanda C.
08/2015
4.0
garage doors
 + -1 more
unknown
Description of Work: replace garage door
Rating Category
Rating out of 5
Yes, I recommend this pro
Ray O.
07/2015
5.0
garage doors
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Nick G.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: I am an out-of-town landlord who had used Precision Door to service my garage door several years ago when I lived in the home. My tenant reported the door was off track, so I called Precision, as I'd had a great experience with them the first time. The same technician I had before was available to service the door immediately; he was punctual and professional, and contacted me by phone to advise what work needed to be done (a complete replacement of the door opener) before doing the work. He then called back for payment, advised me of the warranty information, and even gave me a break on the price. I would use Precision Door again in a heartbeat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Mic M.
07/2015
5.0
garage doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jon S.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: My garage door broke on a weekend. They repaired it and fixed some rollers that were questionable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Paul L.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: I was having trouble with my garage door going down consistently. Angie's List offered a few choices and based on the reviews I read, I chose Precision Garage Door to service my door. The technician, Gary, was very professional, friendly, and competent. He identified the main problem within a few minutes, completed the repairs, and did the routine maintenance. I was very happy that I chose Precision Garage Door. This company is the real deal when it comes to making sure a customer gets what they paid for.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Liz B.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: I have already done a review on this item
Rating Category
Rating out of 5
Wenona A.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: We've used Precision on a few occasions. Once was an emergency Saturday call when out spring broke. They are always quick to send someone out and every tech we've had has been great. I highly recommend Precision for all your garage door needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Replaced spring and bearings
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
HARRIS B.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Service door system and replaced garage door rollers.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Garage and Shed Building
FAQ
Precision Garage Door is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Precision Garage Door accepts the following forms of payment: Check,Financing Available
Yes, Precision Garage Door offers free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Repair
Opener Repair & Replace
Commercial Roll-up & Sectional Doors
Commercial Opener Repair & Replacement