Narrow Leaf Inc

Excellent team. Tom was very thorough in explaining everything and followed my wishes to a T. Scott did a great job of installing the gate and I couldn't be happier with the result.

Tom and his entire crew were very professional and competent. While the weather was a factor in the start and completion of the job, they were punctual and on site regularly.

We had to wait a few weeks because it was midsummer when we accepted Tom’s bid, but it was well worth the wait. All the work was very professionally done, and Tom’s crews were very polite and pleasant as well as highly skilled. We now have a beautiful wall with gorgeous stucco and a fantastic new custom wood gate and wonderful new sidewalks. Yeah! We will be calling Tom, the owner of Narrow Leaf, for more landscaping needs in the future. Tom was always very responsive to my texts.

Tom came over and took a look and discussed some good options with us. He also followed up quickly with his bid for the option we chose. We decided to hire his company because we felt comfortable that he and his crew would do a good job... and his bid was within our budget. We had to wait about six (6) weeks, due to his workload (he's busy). The crews came in on schedule and they finished the job in just a few days! They were very hard-working... courteous... and professional, in every way... and they did a Great Job! We look forward to working with them again in the future for our next year's project! Thank you all for taking such good care of your clients!

1) SOD GRASS Installation Back yard lawn completely gone, only dirt and a few weeds . I hired Narrow leaf to put a new lawn in. The deal was they were to roto-till the soil, put in amemendments and top soils and then top it off with sod. I has repeatedly asked to have them tll me when they were to install so I couid be home to open gates, etc. In April 2018 was surprised to arrive home one day and found the whole job was nearly finished. So I do not know what was exactly done. I do know the the lawn is very uneven, with large bumps and depressions , high spots and low spots, such that mowing it is a real pain since the mower blades or wheels get stuck in the either a hill or trough and water unevenly settle in these troughs and leaves dry spots in other areas. All along the side walk there is a depression followed by a sharp rise. So it appears as if the soil was not leveled and tamped down with a roller (as it should have been). I had one of their staff come out to check the condition of the grass out. He indicated that the owner would get back with me, I have heard nothing. BRICK PAVERS I wanted a brick patio extended. These were fired clay outdoor pavers. When asked to have this done the owner said he could not exactly match what was there, of which I agreed would be the case. What was installed was a hodge-podge of clay and cement pavers of multiple colors and textures. Some had spacer ridged on the edges, so the were not even uniform in size. It was evident that there was no attempt made to even come to a close matching the existing patio. The job was very ugly, sloppy and unprofessional looking. The added extension was about 1/4 inch higher and the end ratainer from the existing patio had not been removed, which was a tripping hazard, and no border retainer was installed on the extension. When I asked to have these removed and reinstalled I had to be there to be there to tell them how to do it, have the border retainer removed and reinstalled (plus I purchased more on my own to have them installed). The crew left and I looked closely at the job, there were numerous bricks with ends elevated up (a tripping hazard) that had not been tamped down or sand filled. I had to call them back, the crew did return fixed those issues I pointed out then left. After that I noticed other spots not sand filled, large spaces that should have had bricks cut to fit, etc. 3) Installed cedar deck off of master bedroom. This looks good but the cedar deck planks are full of knots. The owner indicated it was hard to find cedar and he bought all in the area, it looks good but I am a bit concerned about all the knots. Other than the wood deck,the lawn and brick installation were sloppy jobs with no attention to detail, function or longevity. I will not hire them again . Updated, 8/13/18: Narrowleaf has written an amazing response full of untruths to my 06/18/2018 review of their installation of sod and bricks. Related to the bricks, there never was a discussion of all the bricks be removed and new ones installed.... no such discussion occurred , point blank! The discussion we had was the clay fired bricks to be installed would not exactly match the color currently there. What they put in was of various sizes and textures a real eysores. I never, never, never chased off the Narrow Leaf employee who came to look at the sod. We had a long discussion about what was wrong with the sod emplacment, very lumpy and uneven, The last words I had with him was that I had with him was that he would check with Tom, the owner, to see what could be done. Nothing happened after that. I find it amazing that the owner of this company would publically put on line that I chased his foreman off when that NEVER happened.

The wall looks awful. Multiple professionals from landscapers to pool companies to our building manager have all commented on the shoddy job and how ugly the wall looks. It took forever to get it taken care of, the communication was terrible and we got a new guy who had no idea what he was doing. Uneven bricks and slopped on mortar. We had to have work done on another wall section later by another company and it's flawless. So sad we didn't find them first! Narrow Leaf might do nice landscaping, but the masonry work is pitiful.

The work was perfect. Quality was a definite. Working with staff was superior. They always kept me informed of the progress and did what they said they would do.

Tom was quick to respond to my request for a quote and was very friendly and professional. Work began a few weeks later and was completed in about 4 or 5 days. The sod looks great and has established itself nicely. The gate is beautiful. I would not hesitate to use Narrow Leaf again for future projects.

I contacted the office about obtaining an estimate for maintenance work I need to have performed on my lawn. I was give the name of the maintenance crew's supervisor. I called and left a message about an estimate for maintenance work and replacing bare patches in my lawn with sod. It's been over three weeks since I left my message and I have yet to receive a call back regarding my message. I understand that spring is the busy season for landscapers, but it is extremely unprofessional not return a call for work within 48 hours.

Very well. Workers arrived on time and did a quality job.

Responsiveness, professionalism, quality of work, and ease of working with Narrow Leaf was all first rate. Tom provided and was open to several different options - he was objective and knowledgeable about all the different options, letting me know all the pros and cons. The guys that did the installation did a great job - work looks great, and they left everything nice and clean. I would not hesitate to work with Narrow Leaf again.

I like them, but the design wasn't what we were looking for. Another company I like their concept better. The pricing wasn't far off from the other company. I would consider using them in the future.

Excellent. Tom did an excellent job. I was somewhat surprised about the cost of a wooden gate in today's market, but the price was competitive and the work extremely well done. I would highly recommend Narrow Leaf services.

They showed up on time and were very friendly and professional. However, I needed a formal estimate on the project and it was never given. A follow-up phone call by the company was never given either.

Just fine. had a couple of plants die, but they replaced them, and now they are doing fine.

It did not go perfectly, but it did go quite well.

Fantastic! Tom worked with me to plan the area and helped me to make decisions by explaining the pros and cons of various portions. His team was exceedingly polite, worked diligently, cleaned up after themselves every day, and completed the project in a timely manner. My backyard is stunning and I have received multiple raves from my friends and family. It could be a magazine centerfold! I am so thrilled that I have called and asked Tom to add a deck over my garage. I can't wait!

Initially, very well. I received prompt responses to my emails and my questions were answered. The problems came when I wanted to schedule the service. I messaged him to let him know my available dates and to see if any of the days would work. On a Friday, I got a message saying he needed to get in front of his book first. Come Monday evening, no word. I sent a reminder. No response. That short message on Friday was the last I heard from him.

Wonderful, best money I've spent. House looks great. I would suggest you do this before you put your house on the market. Really great curb appeal.

Everything went well. Tom was very helpful and open to changes or any questions we had. The workers were friendly, professional, and easy to talk with. The job took about 2.5 weeks and they even came back out a few days later when I had questions about the drip system.

I had a good experience with them. I would give them an excellent, A plus. I have had them redo entire landscape, sod put in and bricks put in. They were certainly reasonable compared to the other estimates I got. They also maintain my lawn for me.

It went very well. Tom came out and gave the estimate and recommendations. The crew was experienced and knew what to do.

It did not go very well. It's been leaking for about a month after they finished. They would come out and do patchwork for us but it did not stop any leaking. Back in June we called the company to have them come out and fix the roof. They finally told us that it was not an issue with the roofing it was an issue with the sealing. They said the canalizes were not a part of the warranty and they would charge us to reseal them. They never did do a final inspection for the roofing. They never called us even though they said they would come out and fix the issue. They have yet to seal them and they will not take responsibility for the issue even though our warranty is not up yet.

Very well, work done professionally and on time.

Well. But consumers must do their due diligence before hiring landscape companies for major projects. I got three or four landscaping company names from Plants of the Southwest, interviewed and got bids from three (bids came in at $2 to $4 per square foot). Before signing a contract with Narrow Leaf, I ascertained the company owner from the State Corporation Commission and then checked for litigation against that individual and the corporation itself over recent years at the at the NM court case look up web site.