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Marshall Appliance Repair

Appliance Repair

About us

Call or text Marshall Appliance Repair for all your Major Appliance Repair needs @ 505-506-6935. Marshall Appliance Repair is a family owned and operated business. We are Honest, Efficient, and Dependable and provide great customer service, therefore, a high percentage of our business is from repeat customers and referrals. We take pride in our work and stand behind it 100%. Tim is a 22 year veteran of the Albuquerque Fire Dept. He received his appliance repair training from Raker Appliance Repair in the Baltimore Maryland area and continues his education by regularly attending Industry Conferences and networking both locally and nationally with his colleagues.

Business highlights

13 years of trusted experience

Services we offer

Refrigerator Repair, Washer Repair, Dryer Repair, Stove Repair, Oven Repair, Range Repair, Dishwasher, and Garbage Disposal Repair. Brands we service: Kenmore, Whirlpool, Maytag, GE, Frigidaire, Amana, Kitchen-Aid, Jenn-Air, LG, and Samsung

Services we don't offer

We do not repair on the counter microwaves, blenders, toaster ovens, stand mixers, other small kitchen appliances, or hot water heaters, We do not work on sealed refrigeration systems. We do not offer warranty repairs for any company. We offer out of warranty repairs and guarantee our own repairs.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 238 reviews

b. S.
09/2023
5.0
appliance repair
  + -1 more
Tim is a wizard. He fixed three different appliances for me. He was prompt, personable and very crafty. My dog fell in love with him.
Description of Work: Fixed pesky fridge/freezer, oven , and microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
01/2019
5.0
appliance repair
  + -1 more
Excellent. Tim replaced a control board in the dryer, tested the ice maker, had an ice maker in his truck and installed new ice maker. He explained the work before he performed, discussed pricing of the options and did an overall excellent job.
Description of Work: Dryer was malfunctioning and ice maker was broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business!

Cynthia E.
12/2018
5.0
appliance repair
  + -1 more
Tim came within an hour of talking with me on the phone. He quickly assessed the issue and fixed the washing machine. Additionally, he gave me some advice on things to watch for in maintaining my machine. Tim was pleasant , professional and knowledgeable. I would hire him again without question.
Description of Work: Washing machine was not draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

James L.
12/2018
5.0
appliance repair
  + -1 more
Went fine. Tim also replaced missing screw to tighten door hinge cover. Very friendly and expert service.
Description of Work: Replace P-trap to prevent refrigerator freezer from leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business!

Chet K.
12/2018
5.0
appliance repair
  + -1 more
Tim was great. He figured out what was wrong and was upfront and honest about what needed to be done. Completely trustworthy. Great to know there is an appliance repaireman out there you can trust.
Description of Work: Kitchen stove burner went out. Dishwasher leaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Marshall Appliance Repair
Thanks for taking time to review our service. We appreciate your business!

Charleen B.
11/2018
1.0
appliance repair, small appliance repair
  + 0 more
Never showed up...never answered calls. Original appt made by answering service.
Description of Work: diagnosis on leaking washer

Rating CategoryRating out of 5
responsiveness
1.0


Response from Marshall Appliance Repair
Thank you for your review. I'm sorry you had a bad experience with a service technician, but I can assure you it wasn't us. Tim does all his own work and you were never on our calendar for appointments. We don't have an answering service. We are a mom and pop and we have excellent customer service. I answer the phones and do all the scheduling myself.

Machiko B.
11/2018
5.0
appliance repair
  + -1 more
I was recommended not to fix it, since mine was very old, plus repairing leak cost a lot. So it was just a diagnostic, but it was a wise suggestion.
Description of Work: Freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business!

Karl N.
10/2018
5.0
appliance repair
  + -1 more
Tech (Tim), arrived on time and fixed all the issues in an very expedient manner. He also rerouted the dryer vent and made sure it was working properly and the vent to the roof was cleaned out. More than pleased with the level of service and professionalism.
Description of Work: fix maytag front loading washer and fix dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Laura B.
10/2018
5.0
appliance repair
  + -1 more
Tim is wonderful. Fixed the problem quickly. Very professional and polite. Would hire again!
Description of Work: Front load washer kept filling with water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Celia N.
09/2018
5.0
appliance repair
  + -1 more
Tim Marshall, owner, and appliance medic, did a wonderful job! He promptly diagnosed the problem with our washing machine and had it up and running a short time later. No more water on the floor!! Tim was punctual, efficient, and friendly. We highly recommend Marshall Appliance Repair. We will hire again when the need arises.
Description of Work: Repair washing machine leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Marshall Appliance Repair
Thanks for the review. We value your business.

Jim A.
08/2018
5.0
appliance repair
  + -1 more
Work and repairs went very well. Tim not only did the work needed, but went above and beyond and serviced all the door seals too, just to make sure the machine would continue to operate as expected into the future. Would not hesitate to use this outfit again for appliance repair work.
Description of Work: Top rack of dishwasher was not cleaning dishes as expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marshall Appliance Repair
Thanks for your review. We appreciate your business.

Meryl C.
08/2018
5.0
appliance repair
  + -1 more
Great experience and super service! The oven control panel had to be replaced; Tim checked to be sure it was getting power, then replaced the control panel and it works perfectly now! Also, I thought I needed a new icemaker in a 3-year old LG fridge, but Tim looked at it and realized that one of the arms that pushes out the ice cubes was bent over another arm. He straightened it out and that enabled it to recycle and start working again! So he saved me from replacing an expensive part. Tim proves that there are still reasonable and honest repair people out there. Thanks to Angie's List, I found a gem who will now be my go-to guy for all appliance repairs I need!
Description of Work: Oven and Icemaker Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Marshall Appliance Repair
Thanks for your review [Member Name Removed]. We appreciate your support of our business.

Laura V.
08/2018
5.0
appliance repair
  + -1 more
Very professional. Would definitely hire again.
Description of Work: Fix dryer and clean vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Marshall Appliance Repair
Thank you for your review. We value your business.

John B.
07/2018
5.0
appliance repair
  + -1 more
Came at stated time, evaluated and replaced ice maker, and cleaned the coils as well.
Description of Work: Replace ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Ron B.
06/2018
5.0
appliance repair
  + -1 more
Marshall Repair quickly got me on their schedule on the same day I called requesting someone to fix my dryer which wasn't heating. He showed up on time with the necessary parts and the repair was completed within an hour. The bonus was when he showed me how to repair a handle on my microwave and helped me order the handle online - without any additional charge. Great service!
Description of Work: Replace heating element in clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

cliff G.
05/2018
5.0
appliance repair, small appliance repair
  + 0 more
Tim Marshall is a true professional- I had a leak in the front of my dishwasher so I gave Tim a call he responded quickly and gave me a recommendation on what could have caused the supposed leak. It was due to us improperly loading the dishwasher. He could have very well not told us this and just came to our home and charged us a surcharge and told us the something. Not many people are ethical in their business practices but I believe Marshall Appliance is very ethical. I will call him for all my appliance repair needs from now on. Also, no more leak, operator error.
Description of Work: Dishwasher

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Marshall Appliance Repair
Thank you for taking time to review us. We appreciate your business.

Karin U.
04/2018
5.0
appliance repair
  + -1 more
Tim took the dryer apart and replaced several parts that were worn and causing the noise. He also fixed the part of the dryer that caused the timer malfunction.
Description of Work: Dryer's timer did not work; dryer made a loud noise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Kent D.
01/2018
5.0
appliance repair, small appliance repair
  + 0 more
Tim first tested the oven to confirm it was failing to heat. He then pulled the oven from the wall cabinet and diagnosed the problem. Tim tested the oven wiring and found a failure in the timer control. Tim found the oven control thermostat still good and realized he had to bypass the timer. as this is an old oven (nearly 70 years old) and the timer/thermostat part is no longer available. Thus bypassing the timer is the only viable option to create a working oven. Tim bypassed the timer and then tested the oven to ensure it functioned normally. I am quite happy there is a working oven in the house. Tim's ingenious work around saved me replacement of the oven which would have entailed ripping out cabinets and installing a stand-alone oven and building cabinets in place of the wall oven. As the cabinets are solid wood from the early 1960, replacement would have resulted in a kitchen remodel which would have likely led to a multi-month, multiple thousands of dollars expense I want to postpone as long as possible.
Description of Work: Repair a wall oven that was not heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Janice V.
01/2018
5.0
appliance repair
  + -1 more
He was on time and very pleasant and did a great job.
Description of Work: Fixed my ice machine.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Karl N.
01/2018
5.0
appliance repair
  + -1 more
Went great. Arrived on time, very professional. Throughly diagnosed the problem and repaired the washer quickly.
Description of Work: Maytag maxima wash machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Clara P.
12/2017
5.0
appliance repair
  + -1 more
Fantastic! Tim Marshall is a great guy and a true professional. He did a stellar job and the price was reasonable and fair. I would hire him again in a minute!
Description of Work: Dryer vent snaked, complicated gas stove top repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Marshall Appliance Repair
Thank you for your review! We appreciate your business.

Diana T.
11/2017
5.0
appliance repair
  + -1 more
IThis wasn't urgent so I scheduled a call for several days later. Mr. Marshall came today (on time) and after only a few minutes knew what the problem was. He had to replace my ice maker and had the correct one in his truck. Then I mentioned to him that the french doors don't always close properly and it was a simple fix. He adjusted the feet on the refrigerator and now they work great.
Description of Work: I had an issue with water dripping into my icemaker and freezing the ice in one clump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Marshall Appliance Repair
Thank you for your review. We appreciate your business.

Esther C.
10/2017
5.0
appliance repair
  + -1 more
I was surprised that Mr. Marshall would come over on the weekend, during his non-business hours, to resolve my problem with the washing machine immediately. The price was quite reasonable. As an Angie's List member, I also received a 10% discount. I would not hesitate to use Marshall Appliance Repair again.
Description of Work: Washing machine repair; prior to going out-of-town, the spin/drain cycle on my older model washing machine failed to complete the cycle before turning off. I called Marshall Appliance Repair whom I had used several years prior for a "preventative" inspection of several appliances. Appointments were fully booked for days in advance so I decided to try again when I returned from my trip and emailed him on Sunday, October 15, 2017, when I returned, hoping for an appointment on Monday, October 16th. Mr. Marshall responded immediately and stated that he could come over in a few minutes (on a Sunday) as he was booked for the entire coming week. With the description provided of the problem I was having, he had the part available and within 15-20 minutes, replaced the drain pump. This seemed to correct the problem immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marshall Appliance Repair
Thank you for taking time to review our work. We appreciate your business!

Paul M.
09/2017
5.0
appliance repair
  + -1 more
Great! He was extremely patient and allowed me to watch, learn, and he got it all repaired quickly with no parts required. I would highly recommend this company and would call them for any of my appliance repair needs.
Description of Work: My front loading LG washer drum had pulled from its drum mounts/shocks and separated from the rubber gasket

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marshall Appliance Repair
Thank you for taking the time to review our work! We appreciate your business.

Inez C.
09/2017
5.0
appliance repair, small appliance repair
  + 0 more
He gets the number of the appliance and tries to find out whats wrong with it and he brings the part and fixes it. He fixed my dishwasher twice. The main part of the dishwasher didn't work and he put that in.
Description of Work: He fixed my dishwasher.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Marshall Appliance Repair
Thanks for taking time to review our work. We appreciate your business!

Contact information

2717 Dallas St NE, Albuquerque, NM 87110

http://marshallappliancerepair.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Marshall Appliance Repair is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Marshall Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Marshall Appliance Repair does not offer free project estimates.
No, Marshall Appliance Repair does not offer eco-friendly accreditations.
Yes, Marshall Appliance Repair offers a 5% senior discount.
No, Marshall Appliance Repair does not offer emergency services.
Yes, Marshall Appliance Repair offers warranties.
Marshall Appliance Repair offers the following services: Refrigerator Repair, Washer Repair, Dryer Repair, Stove Repair, Oven Repair, Range Repair, Dishwasher, and Garbage Disposal Repair. Brands we service: Kenmore, Whirlpool, Maytag, GE, Frigidaire, Amana, Kitchen-Aid, Jenn-Air, LG, and Samsung
We do not repair on the counter microwaves, blenders, toaster ovens, stand mixers, other small kitchen appliances, or hot water heaters, We do not work on sealed refrigeration systems. We do not offer warranty repairs for any company. We offer out of warranty repairs and guarantee our own repairs.

Contact information

2717 Dallas St NE, Albuquerque, NM 87110

http://marshallappliancerepair.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM