London Chime

Clock Repair

About us

Clock service repair

Business highlights

50 years of trusted experience

Services we offer

House call

Reviews

3.110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
10%
1
40%


Rating CategoryRating out of 5
quality
3.7
value
3.0
professionalism
3.3
responsiveness
3.7
punctuality
3.4
Showing 1-10 of 10 reviews

angela M.
04/2024
5.0
clock repair
  + -1 more
Ian came to our house 3 weeks ago to pick up the mechanism to our grandfather clock.At that time he said it would be 3 to 4 weeks.He came today and fixed our clock just as he promised and on time. we have no coplaints Ian is a very friendly man and knows his trade. Thank you Ian for a great job.
Description of Work: fix our grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

marcy Z.
11/2013
1.0
clock repair
  + -1 more
unknown
Description of Work: cleaned and serviced a kaufman mantle clock, which was working very well before taking it there. After constant calling we finally got it back only to discover the chime was completely non functioning. We returned it picked it up another two weeks later still not working properly. Decided not to take it back waiting to save enough money to take it somewhere else
Rating CategoryRating out of 5

Response from London Chime
Very unfair review, clock was working perfectly when picked up by customer, unable to understand why she is having a problem and not calling us.

Linda E.
07/2013
5.0
clock repair
  + -1 more
The grandfather clock is over 50years old and had stopped working and needed cleaning. The wall clock is over 150 years old and temperamental - it was hit or miss whether it would work. The cuckoo clock was an heirloom and had been pulled off the wall by a cat. London Chime got all three working again and repaired the cuckoo clock. Lovely people. Very reliable. Great work.
Description of Work: I have three antique clocks-one grandfather clock, a wall clock and a damaged cuckoo clock. London Chime repaired all three.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jill L.
11/2012
5.0
clock repair
  + -1 more
Things went great overall. Ian is a wonderful chap, quick to respond and very friendly. Things were done on time and price is fair. We had contacted him before we read the reviews here on Angie's List and to be honest, I was quite surprised by the negative ones. At least our experience has been nothing but positive. We would recommend his services to anyone.
Description of Work: Our first visit was an older grandfather clock that hadn't worked in years. Ian came out and looked at. Advised us on parts that were needed and said he would call us when it was ready. He called us when the part came in, came back to fix the clock and it worked wonderfully for 2 1/2 years. Then the kids knocked into it and it stopped working. Ian came out today and made some minor repairs - now so far it is working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Gayla R.
10/2012
1.0
clock repair
  + -1 more
London Chime's owner Ian was very quick to respond to my initial call in October 2011 about repairing my clock. He took the inner workings with him back to his shop. A few months passed and I called to check on the clock and was told the parts had just come in and the clock would be returned to my house within a couple of weeks. After about 6 weeks I called again and was told they hadn't forgotten me and would be calling to set up a time to bring the clock out. Finally on February the 24th the clock was delivered. The clock worked for about a month. I called Ian to let him know and he arranged a time to come out and check the clock. He made a few adjustments but the clock still isn't working. I have made several calls trying to resolve this issue. Now when I call Mrs. Beevor always tells me she needs to check Ian's schedule and will call me back and of course this never happens. 1 year later I have a clock that strikes 13 o'clock?? I would not recommend this company to anyone.
Description of Work: I had a old sentimental clock that needed repair.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$650

Diane V.
10/2012
5.0
clock repair
  + -1 more
Great.
Description of Work: My Grandfather clock had stopped running. Ian took the works to his shop to replace bushings, give it a general tune-up (it had not been serviced in several years). He brought it back sooner than expected, but it quit as soon as he left. I phoned, he came back promptly, did a few minor tweaks, and it has been running perfectly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Alan G.
07/2012
2.0
clock repair
  + -1 more
See above.These people are pleasant enough but it seem to me that something is very wrong. I cannot recommend this business in good conscience because of the extraordinarily slow service. At no point did they contact me to advise me of progress or lack of same. As to expense, I doubt the price paid for services was a good bargain.
Description of Work: Earlier this year a wall clock in our kitchen fell to the floor and stopped working. It was an inexpensive Regulator clock given to us by my late in-laws on our first wedding anniversary--more than 25 yrs. ago. Because of its great sentimental value, repair was a must. I selected London Chime because of one good review and the closeness of the business to our home. I think I brought the clock to them in April, 2012. It languished until mid to late May when I contacted them stating I'd come over and pick up the clock, which they agreed to. However, because of the sentiment involved and my reluctance to start over, I called back the same day and told them I'd relented and please do the job. After that I waited approximately another 5 weeks before I called back yet again. I intended to pick up the clock and write it off to a bad experience. The woman told me that the movement had "just come in" and would I please give them one more day to complete the job. I agreed and did indeed pick up the clock the next day.The work done was a replacement of the clock's movement which does appear to be a simple module. The clock is battery run. Our problems were completely addressed. The clock keeps good time and the pendulum swing is restored. The pendulum is merely decorative. The clock now has a pleasant chime and we are happy and grateful to have an old friend back home.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$90.5

john A.
06/2012
1.0
clock repair
  + -1 more
1. This person did not act in a professional manner.2. The clock didn't perform properly when he was done. 3. The Grandfather clock had finger prints on the weights and clock face.
Description of Work: The grandfather clock had gradually stopped running properly over the years. This business cleaned and setup the clock.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$400

Elizabeth S.
05/2012
1.0
clock repair
  + -1 more
Hired this company to fix a grandmother clock. He had to come back several times to do work on the clock. I dont think the man knows what he is doing. The only thing he is good at is charging big fat fees.
Description of Work: Repaired a grandmother clock

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$530

John A.
08/2011
5.0
clock repair
  + -1 more
I enjoy working with this person. Both he and his wife are expatriots from England and have beautiful accents. I believe this guy is perfectly honest as the day is long, and after 30 years I will return if necessary. I have come to understand he just does not deliver on the date he will first give you. It will be later. Now that you know that, you can get on with it. He treats my clocks like they were children and I thought I was the onlly who ever did such a thing.
Description of Work: I own several mechanical clocks. Some are new and a couple are antiques, but thanks to this man they all work and keep resonably good time. I have several of the clocks in one room and their chimes are not always perfect, but close. I have been taking my clocks to this man for almost 30 years. Almost since I moved to Albuquerque. He will promise you the moon when you take them in to his little shop in the dining room of his house. But he does promise too early, and it seems like other clocks come in and he forgets he's working on yours. I do call at resonable times to check on my clocks and when they are fixed and adjusted about the time he promised. I asked him to see if he could find one for sale. Within a month it was ticking silently away in my house. It was very resonable in price and he set it up so it was level and working correctly before I gave him the money. I think the whole deal was at about 1/2 price, or the same thing I could find on the internet without paying shipping. These are only clocks left in the shop or clients ask him to sell them. I am very please with the work he has done for me and I recommend him often. I just wish he would give me a deadline for repairs and be finished by then, not six weeks later.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$75

    Contact information

    unknown, Albuquerque, NM 87111

    Londonchime.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Clock Repair

    FAQ

    London Chime is currently rated 3.1 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: Closed

    No, London Chime does not offer free project estimates.
    No, London Chime does not offer eco-friendly accreditations.
    No, London Chime does not offer a senior discount.
    No, London Chime does not offer emergency services.
    No, London Chime does not offer warranties.
    London Chime offers the following services: House call

    Contact information

    unknown, Albuquerque, NM 87111

    Londonchime.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    Closed