LANE PROPERTIES OF NEW MEXICO LLC

Property Management, Real Estate Agents

About us

We are independent full-service professional property management specialists that have served this area more than 25 years. Emphasis on communication and personal service has made us a leader in our field for many years. State of the art accounting software allows owners and tenants access to their information online and in real time. Complete maintenance service is also available for small and large needs. We do not charge many of the extraneous fees charged by others.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Residential Property Management and Consulting for Single Family Homes and apartment complexes. Full Service Management or Leasing Service/Tenant Placement. Serving Albuquerque, Belen, Bernalillo, Bosque Farms, East Mountains, Los Lunas, Placitas, Rio Rancho. Residential and small investment listing and sales also offered.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
2.5
value
3.7
professionalism
2.0
responsiveness
2.0
punctuality
2.3
Showing 1-4 of 4 reviews

Jeff H.
08/2016
1.0
real estate agents
  + -1 more
This provider was unresponsive with everything especially with service requests. The Prop manager did not give timely feedback to the requests I made, and rarely followed through with the requests including an issue we had with our a/c unit not working which we had inspected personally and was a fire/safety hazard. We checked in with this issue for over 6 months and it never got fixed. They are currently out of business and when they did there was no warning to us until the new prop man reached out to us. I would never give this provider my business in any fashion.
Description of Work: This provider was the property manager for the property that I was renting as a tenant.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Scott B.
07/2016
1.0
property management
  + -1 more
I am a 60 year old retried Navy Vietnam Veteran. Due to the neglect mold has formed and has severely compromised my health. Despite repeated mold from me that there was mold and needed to be fixed. The landlord refused to services us because we were a gay married couple. She shows up unannounced and charges for maintenance but does not notify me of the charges which is illegal in this state. Future tenants should be aware of mold and harassment from the property manager. Occasionally refuses to communicate with tenants by phone, email, or mail. Has violated many New Mexico real estate laws and should lose her license. This company has two faces and both of are ugly.
Description of Work: neglected to provide the proper services and let mold form in the home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rose V.
10/2012
1.0
property management, real estate agents
  + 0 more
,Because the property owners (and us/as tenants) are tied up in a one year contract, we will have to put up with the unprofessional property management company for another 9 months. I had come across many bad reviews of Lane Properties of NM on the internet before moving in, but we decided to move forward out of necessity. We absolutely needed a refrigerated air conditioner system versus an evaporative swamp cooler, and it was the only house on the market that we could find with that set up, so we took a leap of faith. We have certainly learned our lesson. It pays to do the research and then make the right decision based on that research/review. If I had the opportunity to walk away from this contract with Lane Properties of New Mexico, I would do it in a heart beat.
Description of Work: The staff at Lane Properties of New Mexico is so friendly at the beginning of the process, but once the contract is signed, matters take a turn for the worse. Lane Properties has been less than professional in the handling of an air conditioner issue which to date, remains not fully addressed. They have also failed to carry out an irrigation drip system repair to both the back and front yard. I finally had to write the property owners to inform them of the property management's lack of response and rudeness. Gayle, the office manager, has only one interest and that is to protect the property owner from any house-related expense. Once repairs started to come about, Gayle was the only one to take my call and question my request and then never follow-up. As a result, I would have to follow-up on my own, and that's when she became impatient and rude.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


tanya D.
10/2011
5.0
property management, real estate agents
  + 0 more
This company is great at what they do. I am very pleased with the staff that works for Lane Properties. They really took care of all my needs. I would recommend this company to anyone that needs a reliable property management team. I will definetly be using this company for any of my future needs.
Description of Work: They got me the best price and the best service on getting my rental house's carpets cleaned. There staff is very friendly and helpful in dealing with any issues that arise. I also needed Pest Control done on another rental house and they again found me the best service and price. I am very happy with this company and plan on using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    924 CHELWOOD PARK BLVD NE A, Albuquerque, NM 87112

    www.lanepropertiesnm.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Property Management,
    Real Estate Agents

    FAQ

    LANE PROPERTIES OF NEW MEXICO LLC is currently rated 2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    LANE PROPERTIES OF NEW MEXICO LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, LANE PROPERTIES OF NEW MEXICO LLC offers free project estimates.
    Yes, LANE PROPERTIES OF NEW MEXICO LLC offers eco-friendly accreditations.
    No, LANE PROPERTIES OF NEW MEXICO LLC does not offer a senior discount.
    Yes, LANE PROPERTIES OF NEW MEXICO LLC offers emergency services.
    Yes, LANE PROPERTIES OF NEW MEXICO LLC offers warranties.
    LANE PROPERTIES OF NEW MEXICO LLC offers the following services: Residential Property Management and Consulting for Single Family Homes and apartment complexes. Full Service Management or Leasing Service/Tenant Placement. Serving Albuquerque, Belen, Bernalillo, Bosque Farms, East Mountains, Los Lunas, Placitas, Rio Rancho. Residential and small investment listing and sales also offered.

    Contact information

    924 CHELWOOD PARK BLVD NE A, Albuquerque, NM 87112

    www.lanepropertiesnm.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM