We are an established company located in Albuquerque, NM since 1996. We service all moving needs. Local, long distance, storage and full service packing, loading and set up.
Great! They were extremely efficient and professional.
Description of Work: Moving locally. We packed up ourselves.
Rating Category
Rating out of 5
Yes, I recommend this pro
Glen R.
10/2019
5.0
moving companies
+ -1 more
Excellently. Move was done under adverse condition. Landowner was abusive but movers simply did job without incident and quickly.
Description of Work: moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Fred B.
10/2019
5.0
moving companies
+ -1 more
The movers were excellent! They were efficient and friendly and extremely polite. They listened to our concerns and ideas and wasted no time getting to work. They exceeded our expectations. The price seemed fair but we were told at the time of payment that if we paid with cash we would get a 10% discount. We explained that if we had known that we would have visited an ATM to pay with cash. One of the movers told us that they are not allowed to tell us about this discount before the job is completed. This seems like a misleading way to do business and the only thing that spoiled an otherwise excellent experience.
Description of Work: Moving household goods from an apartment and storage facility to a new house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mary N.
08/2019
5.0
moving companies
+ -1 more
very very well. I am very pleased with K&J
Description of Work: picking up furniture from apartment and storage units and moved all to new house
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$260
Barb T.
07/2019
5.0
moving companies, storage units
+ 0 more
GREAT...Very efficient, punctual, knowledgeable, very polite workers. Got the job done and a great job they did. Would hire again if needed.
Description of Work: Moved from Albuquerque to Tijeras
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ling H.
06/2019
5.0
moving companies
+ -1 more
They're great. They had moved a bunch of stuff to the new storage. They were professional, came on time, used blankets and etc to ensure that there will be no scratches and made sure that all of it are organized.
Description of Work: They moved our offices for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,746
Rick M.
06/2019
5.0
moving companies
+ -1 more
on time professional very quick and knowledgeable. they were very careful with my antiques
Description of Work: last minute move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Brooke F.
06/2019
5.0
moving companies
+ -1 more
The company was extremely professional, always on time, movers were quick but very careful! Highly recommend!
Description of Work: Moving from house to house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Amelia N.
09/2018
5.0
moving companies
+ -1 more
The movers showed up early, ready to go, and worked the entire time. The move, large items from one house to another, took 4.5 hours (astonishing speed) and all items were handled with care.
Description of Work: Moving Home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Susan G.
01/2018
5.0
moving companies
+ -1 more
Very professional & careful movers.
Description of Work: Move my Mom from one independent living to another
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Maria C.
01/2018
2.0
moving companies
+ -1 more
Setting up the move went well, John was friendly and helpful. The two workers that did the first truck load on Thursday, Sept 28th, were nice, respectful and careful with everything. The company did help us out when turned into it turned out to take 2 truck loads, so the same two guys, with one new guy came back on Friday, Sept. 29. We paid the movers both loads, right after they had finished each day. We gave the workers a tip, signed the last form and started unpacking. We were unpacking boxes as soon as we could, and many boxes were still in the garage. We started to notice that we were missing some items in the kitchen and when the stove in the new house stopped working, I started looking for my Coleman camping stove so that I could cook our food. I could not find it, and gave the movers the benefit of the doubt that maybe it was still under some boxes in the corner of the garage. By the end of October we knew that more things were missing, so we kept adding to the list. On November 9, 2017 I called the moving company and spoke to John and informed him that we had items missing. John told me to send him the list via email. So I sent John the email, with the missing items : Coleman camping stove, croquet set, bocce Ball set, Ladder toss game, Pogo stick, machete with sheath, margarita glasses, mixing bowls and a box of kids clothing. I also included a wall clock that arrived broken from the move, and included the measurements for the glass. I did get a call from the other owner Kash, but he mainly focused on the broken glass for the clock. He wanted the measurements again. He would then call and say, I have someone working on the glass, I have the glass, I will bring the glass by, we would schedule a time and he would not show up. The last conversation with him, was that he was bringing the glass by and drop it off. So as of today, he has not brought the glass over to our home. We are very disappointed that we have to deal with this incident, and that we have not received any information as to how we will get reimbursed for the items that are missing. The items were loaded into the moving truck in Edgewood, but did not arrive here at our new home. We will not recommend this company to anyone and would not use them again.
Description of Work: Used company to move our 3 bedroom household goods from our home in Edgewood N.M. to new home in Albuquerque
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Trista B.
08/2017
5.0
moving companies
+ -1 more
They contacted me personally within 24hrs. We're very professional and answered all my questions. Would definitely reach out to them again if we need to move.
Description of Work: Contacted for an estimate for moving to another home
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Lee Ann P.
08/2017
4.0
moving companies
+ -1 more
Everything went well. It did take longer than the original estimate. The guys who actually did the move were awesome.
Description of Work: Used this company for a local move.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Kim R.
07/2017
1.0
moving companies
+ -1 more
I called to hire this company for a local move. They were due to arrive on Friday June 23. I called June 19 to confirm the time. I spoke to Kash. He confirmed the date and time. He said they have one job ahead of us and it should be around 11:00. My husband took the day off from work and was at home getting ready for them to arrive. When they finally arrived around 1:30 they took a tour of the house. My husband told Gabe that he knew they wouldn't be able to get everything in one load so if they could start taking the big stuff that we would make two trips. Gabe said that it looks like we're not ready and they were going to lunch and would come back. We waited all day and they never came back. Called Gabe multiple times and he would not answer his phone. We called K&J and spoke to Kash. He said there must have been a misunderstanding that he was told we wanted to reschedule. We said no, that is not the case. We need to get this done. Kash said he was sorry and would call us back first thing in the morning. 9:30am Sat he still hasn't called so my husband called him. Kash said that they would come by at 2:30. 3:00 came and no phone call, no nothing. We call Gabe several times, called K&J Movers several times and they would not answer their phones. We left several messages none of which have been returned to this day. I thought maybe we would hear from them the following Monday because the "boss" realized the job didn't get done but still no call. I understand if they got overbooked or if something happened that prevented them from doing the job but they didn't even have the decency to let us know or to have the nerve to call us back or answer our calls. We were left to to find a mover on Sunday at the last minute. We wanted to have our home in place during the weekend but instead we were left with these very unprofessional movers putting us in this situation Friday and Saturday waiting and trying in vain to reach them. They should consider that if they can't do a job then let us know. I hope other families that need reliable movers strongly reconsider using these guys. There is no excuse for not returning a call or saying "hey we don't want to do it." No problem. We found someone who did and they did an excellent job. I highly recommend Quality Movers if you need a reliable and professional company.
Description of Work: I hired this company a few weeks before my move. I was moving within the city.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from K & J Moving Inc
This one is on us!! We will do better and have implemented new policies to prevent something of this nature from happening again. The Misunderstanding and poor communication amoung the customer the crew doing the work and the company was to much to overcome. We do maintain that there were no messages left by the customer that were left not returned. Our goal is to have 100% customer satisfaction I apologize that we missed the mark this time and look forward to doing better next time.
Bonnie R.
06/2017
5.0
storage units
+ -1 more
I had a good experience with them. Excellence. They packed up things from our house then they put them into storage. I found them to be flexible and willing to work with us. We had a job that was continuously being revised and they were very willing to work with us. The flexibility is a very good quality. I also want to give them good marks for friendliness and their willingness to work with us. We will eventually be using them to transport our stuff but we have not found a house yet.
Description of Work: They have been storing some of our properties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Karin U.
06/2017
5.0
moving companies
+ -1 more
It went very well. I have used them previously. It was the same two guys. They were professional. They went beyond what they had to do. They moved everything without a scratch. I would recommend them. They are really nice and they look out for you.
Description of Work: They moved me from one house to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen S.
05/2017
5.0
moving companies
+ -1 more
Excellent. They could do it at the last minute, the price was great, they were friendly and quick. I would highly recommend them.
Description of Work: Moving an efficiency apt 10 miles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
James P.
03/2017
5.0
moving companies
+ -1 more
It was a great experience. We actually used them three times over a week period as we had a large home to move. This allowed us to get some things put away before the next truckload came. They treated everything as if it were breakable glass. The workers were polite, responsive to our individual needs and the hardest workers I have seen in a very long time. If I have to move again, I would use this group again without question.
Description of Work: We needed to move our residence about 3 miles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peg C.
01/2017
5.0
moving companies
+ -1 more
They were amazing. They were on time, extremely careful with the furniture100 and very courteous.
Description of Work: Movement of heavy furniture to install new floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Janet M.
09/2016
1.0
moving companies
+ -1 more
The worst nightmare. Movers showed up in a painted truck that had no company name on it. They pulled up smoking and drinking red bulls. They reeked of cigarette smoke, did not wear company shirts and were not friendly. My feeling is that they had a rough night before this move. They did not bring any supplies and used up all my packing tape to secure blankets around frames and furniture. No saran-type plastic wrap that other moving companies use to protect furniture legs, etc. was used. After only one hour, they had to take a cigarette break after I told them I had to get to my house closing on time and needed them to finish within the time that was quoted. They gave me attitude for asking them to stop smoking (I'm allergic by the way and I don't want my things handled by anyone after touching cigarettes). One guy moved everything out of the house while the other packed the truck. A shovel was left outside behind the house (for some odd reason) and did not get moved. Boxes were turned on their side that should have stayed straight up and all the boxes I bought from U-Haul that are the same size to accommodate saving space in truck packing were separated and stacked with different sizes creating spaces and gaps in between the boxes. We knew it was going to be a tight fit and I requested multiple times to leave the couch behind as I had someone who could pick it up for me and take it to consignment. I was told--"it will fit, it will fit." Yes, it fit but they couldn't get all my boxes and my bike in and left them behind outside the truck with my boyfriend who made it to my house from AZ in the nick of time for me to leave (he was supervising while I went to my closing apt.). The real clincher was then they moved my upright digital piano with a moving strap (unnecessary) and dropped it in front of me in the garage. It is not heavier than a regular piece of furniture and has been moved numerous times with a guy on each end. It did not need the strap to move it. The keyboard was top heavy and fell backwards causing the keys to slam into the case damaging it. It was an afterthought and was being loaded at the last minute with hardly any room to maneuver it around the truck and ramp. The movers felt bad and apologized but it was such an unnecessary accident for such an important piece of equipment--I am a musician. I signed the contract--and wasn't explained a choice in the types of insurance offered--I believe they only offer one even though there were two sections listed. Kash was professional and sent me a check for the item's weight at .60/lb which I appreciated but it did not cover the piano as it was a loss according to my local piano dealer. It is not repairable (no one has Technics parts anymore) or buy a new comparable piano for the amount reimbursed. Let it be a lesson to have any special furniture or musical instruments on a separate policy plan with your insurance company to cover the cost of this type of accident. The movers on the other end in my new state (who were extremely professional) were shocked at the way the truck was packed as well as the way they used duct tape which they said caused undue pressure around the legs of my coffee table. On a side not, my boyfriend reconfigured the back of the truck at my initial property and was able to fit in all the items the movers left behind.
Description of Work: Moving everything I own in 1700 sf home to one way moving truck.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$360
Response from K & J Moving Inc
Our goal is to always try and please all our customers. It is disappointing when this does not happen. The owners and the crew reflect on these reviews and discuss how we can do better. The truck we showed up in is our newest truck and is painted directly from the factory. It does have company logos on the doors but not on the box portion. These logos are expensive and we just have not had an opportunity to have them installed. This job was what we call a load only. We loaded the customers rental truck. This type of job we do not supply materials unless told to do so by the customer. We are sorry about the piano unfortunately we are not perfect. The two crew members have been with us for a long time and have an outstanding track record. The truck was loaded correctly and the crew loaded the piano when they thought it was necessary. The truck was completely full a larger truck would have been more appropriate. We do not think the crew left things behind otherwise they would not have left or been paid for the job. It seems there was a miscommunication. Again, our goal is to learn and always improve.
Kathy D.
06/2016
3.0
moving companies
+ -1 more
They seemed like they were extremely in a hurry, didn't place items as requested, very, very impatient, left cigarette butts on front lawn, sidewalk, seemed like they did not care that some of my items were antiques, glass, etc. Took 1 hour lunch break and wanted to be paid for that time also.
Description of Work: unloaded moving trucks, placed (some) items in new home
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$837
Response from K & J Moving Inc
We were tasked with unloading two trailers. We unloaded one and were waiting for the second one to arrive onsite, that is the hour the customer is referring to. She was told prior that if we had to wait on trailers she would have to pay for that time. I can not speak too her perception that we were in a hurry. We did try and place things where she requested however some items had to be placed in order to continue unloading the second trailer. There was just to many items in the trailers for the dwelling to hold. Our goal is to please everyone as best we can unfortunately circumstances do not always lend themselves to that end.
Iain C.
05/2016
5.0
moving companies
+ -1 more
I am very pleased with the service provided by K&J’z Moving Inc. The price was reasonable and the guys doing the lifting were friendly and professional (Brian, Julian and Marcos) The first time I used them was when I moved to a new house. They were on time and treated all my possessions very carefully. A couple of months later I had to move a piano and didn't hesitate to contact them again, and once again they were punctual and professional. On both occasions arranging the move was simple - John asked the questions I wanted to be asked and it was arranged in a very quick phone call. Billing was transparent. The bill showed the exact time they had spent from arrival to completion and I thought they charged a fair rate. Thanks for the great service.
Description of Work: I've used them twice. First time to move all my possessions from one house to another. Second time was to move a piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Meghan K.
03/2016
3.0
moving companies
+ -1 more
Overall, everything was average. The actual movers were very good. Everything was handled carefully. They were very fast, efficient, and nothing was damaged, but dealing with the company was less than satisfactory. We had to have them come back. They did not get everything moved in one day which is part of the dissatisfaction because they did not come out to do an estimate. So then, they estimated incorrectly on how much time it would take and they had to come back. They were not on time. I would consider using them again.
Description of Work: We have used K&J’z.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$500
Phoebe C.
01/2016
5.0
moving companies
+ -1 more
Excellent service. Very friendly and didn't damage any of my items.
Description of Work: They helped me move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
amy S.
11/2015
5.0
moving companies
+ -1 more
John was great in scheduling our move! Eric and Ray arrived on time and were very professional. They worked with great care and efficiency. They wrapped and packed family antiques and artwork for delivery to a local storage unit. They were remarkable!!! We have already hired them again this week to move furniture to a furniture consignment company. This is the company that we will work with in the future and highly recommend to our friends & family!
Description of Work: They packed (with pads and shrink wrap) multiple pieces of furniture (including antiques) and mirrors. They moved the items to our storage unit in town.
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*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers
FAQ
K & J Moving Inc is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
K & J Moving Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, K & J Moving Inc offers free project estimates.
Yes, K & J Moving Inc offers eco-friendly accreditations.
Yes, K & J Moving Inc offers a 10% senior discount.
Yes, K & J Moving Inc offers emergency services.
Yes, K & J Moving Inc offers warranties.
K & J Moving Inc offers the following services: Storage. Moving. Packing supplies, boxes & tape.