JERICHO NURSERY

We haven't used Jericho for services, but have bought almost all of our landscaping plants there: I didn't believe them that I could keep pansies going through winter, but they were right! Also got trees and perennials which are doing nicely 1 and 2 years out, and great advice for taming a Russian sage that wants to take over our yard

It's always a pleasure to be at this nursery.

It was excellent and they are very knowledgable about their trees and other stuff.

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I like them. I haven't used them for a while but I think they are probably my first nursery to go to. I just made a purchase from them. They have very knowledgeable people. I think their price is very competitive. They have great plants.

What I like about this Nursery is they leave you alone unless you want help, then they are very helpful and professional.

Excellent

We did not like that they fired the landscaper and our trees were not under warranty.

My wife and I asked to speak with someone knowledgeable about evergreen tree diseases. We have two distressed trees in our backyard. Rick met with us for about 10 minutes during which he was arrogant, insulting, dismissive, and condescending. We left quickly and will never return.

We are having problems with the landscaping. The person's name is Chuck Lopez and he works through them. I don't think that they are really responsible for what he does since he only buys some work through them. His responsiveness is bad. We found that they are out of here once they are paid. Our biggest problem with him is that, some of the plants were under guarantee, and he has not responded to any of the guarantees.

I could have picked any nursery for my landscaping project. I selected Jericho in part based on Angie list reviews and with the hope that they would have landscaping knowledge not available at Lowes, Home Depot or Walmart. What I got was a sales person who was more concerned about his sales commission. June 6, I attempted to get a refund for the grape plants. I was told by Teno that I could return with the plants tomorrow and speak to Rick. I had already been inconvenienced over 10 hours and I did not want to lose another hour of time. Other nurseries allow for a refund on dead plants. I want to receive a refund and not a one time replacement store credit. I contacted Jennifer, manger, and she agree that I should receive a total refund. I returned the next day, June 7, 2011 and received a refund. As I was leaving, Teno, an employee approached me. I suspected to express that he was sorry for my inconvenience. Instead he stated the following "Apparently, we can not meet your needs. Take your business elsewhere. Now, leave." The way that Teno treated me would be unacceptable to most business.

It went great. As soon as we got out of the car and started looking around, a nice staff member came up to us to ask if he could help us find anything. Luckily, I had a list and he referred us to another staffer who helped us find everything we needed. Jericho has a great selection of house and garden plants, as well as soil and gardening tools. Some of the tools seemed a bit faded and old, though, as I think they keep them outdoors. I also felt that their prices were a bit high compared to Lowes or Home Depot, but I wanted to support a local business. They seemed like a busy, thriving business, especially now that it's spring. They could use a larger collection of hoses at various prices. I didn't go with any of their hoses because they only had three in stock, and they were either $40 or $70, which I thought was too steep. They're also located right off of Alameda near the Balloon Fiesta grounds on the west side of the Rio Grande, which is the main thoroughfare to get to Corrales and Rio Rancho. I would suggest not going there during rush hour on a weekday as traffic can be really bad. Other than that, I'll definitely be back, and would recommend them to others. They're a nice, locally-run business with a large space and a great variety of plants and trees.

Their service was great. Helped us pick out the perfect tree, offered to unwrap freshly delivered ones. This tree is still fresh after 4 weeks. Their service was great, price was great, and product great. This is our 2nd tree from Jericho and we'll go back next year.

He worked with my schedule and made every effort to help me.