Inspection Repair Services Corp

The work was completed before we moved into the house in October 2010 and was paid for by the seller. I received a copy of the estimate which seemed very pricey. In January 2011, three months later, we had a huge snow storm in Albuquerque at which point the roof began to leak again in the areas that were patched by IRSC. I called IRSC and they sent over their "Tactical Operations Officer" named Vinny. He was at my house several times and was having trouble finding the leak. At one point he claimed it was fixed but the roof only began leaking again. Over the course of the next year he was here off and on and had the roofing company come back to check the roof. He cut out several areas of dry wall and claimed to find the leak sometime around December 2011, about a year after the problem began. Vinny sent his brother over to patch the drywall and paint in February 2012. He didn't do a great job but I was happy to have it done. Just last week after a big rain storms the roof began to leak again in the same three areas as before. I called IRSC and received a call back from Eric within an hour. Eric said that they preformed the work they were hired to do and they were doing me a favor by coming back to locate the leaks before. He also said that the work over the course of the year was done gratis and I should have been charged for the work. Eric also made it a point to mention that they spent a lot of time here before and are out a lot of money because of it. I told him that he was hired to fix the roof and they should have been able to do that in the first place, but he claims that they were not hired to fix the leaks. In his opinion they were hired to have the roof repaired and they did the job they were hired to do. I told him that it was his choice to conduct business in that manner knowing that they never fixed the problem. He continued to make excuses. I said that I was done hearing his excuses and I just wanted to know if he was going to send someone who can fix the problem. He said no we will not be back there. At which point I hung up.

It went fine. The installer did a nice job

IRS was quick to respond to our inquiry and gave us a very reasonable quote. They referred us to a closet system online that we purchased from directly: www.easyclosets.com. We were SO THRILLED that they shared this information, because Easy Closets is a third of the price of California Closets systems, and it allowed us to design the boys' closets to our liking (online). Once we ordered each system, IRS was here in a snap to professionally install them for us. THEY DID A STELLAR JOB. In addition to the closet system installation, they even painted the inside of the closet walls to give them a uniform, clean look when the doors are open. Neither my husband nor I could have ever put these closet systems in ourselves! It took the men from IRS one day to complete each closet-- and wah-lah--the closets are gorgeous. Finding trustworthy, professional handymen is not an easy feat. We enjoyed their company and having them in our home and around our children. The guys were super kind and pleasant. They did an amazing job and it has added value to our home. Even though the guys at IRS are skilled home builders, they made us feel like our small closet job was very important to them. We appreciate this company so very much and they come highly recommended by our family, always. ~Brianna and Laurence Saban