GotMoldUSA , a MOLD REMEDIATION AND WATER MITIGATION SERVICE PROVIDER has 36 years combined of industry and restoration experience. We come to your home or business and assess mold problems or conduct testing to find out if a problem exists. If you have an obvious problem we will create an estimate for remediation/clean up. In some cases we just provide consultation. You can trust us to be honest and fair in helping you determine the correct actions when you suspect mold problems.We also offer Water/Flood damage cleanup and restoration services.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Mold Testing & Remediation, Consultation, Emergency Water Restoration, Truck Mounted Hot Water Extraction, Emergency, Structural Drying
Description of Work: Mold remediation in a closet wall
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Andra B.
03/2016
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from GotMoldUSA
[Member Name Removed], Thank you so much for taking the time to write a review. I also appreciate your business. I did notice that you categorized the review under carpet cleaning. As I recall I inspected and tested your home for mold. If possible please change the category to accurately reflect the service I provide. In any case thank you for your review and have a great weekend. Sincerely, Shawn
Dean V.
10/2015
5.0
.
Description of Work: Removed mold from crawl space plywood where a leak had occurred and then retested air quality to be sure we were cleared of any mold spores.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Shawn L.
09/2013
5.0
carpet cleaners
+ -1 more
went well
Description of Work: fixed mold found in closet from leaky fridge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Linda W.
10/2012
3.0
carpet cleaners
+ -1 more
No comment
Description of Work: First, did not bring correct equipment; then sent a different crew - had to wait on their "convenience". Did a poor job - very rushed - on one of the rooms
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$75
JOHN B.
10/2011
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: They are great company, and we will definitely give them a call again in the future!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from GotMoldUSA
I am so happy to hear that we did a great job for you. The best compliment you can give us is another opportunity to serve you! We will work hard to continue to be your trusted partner. Sincerely, Shawn Fiske
Troy H.
10/2011
5.0
carpet cleaners
+ -1 more
I think they did a great job!
Description of Work: This company cleaned my carpeting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GotMoldUSA
Dear member, Our customers are our best asset and I truly appreciate your patronage. Thank you for allowing us to serve you! SIncerely, Shawn Fiske
Mark F.
05/2011
5.0
carpet cleaners, ceramic tile
+ 0 more
I have been using Allmighty Clean for about 6 years now. We have known the owners, Shawn and Kathy for that time through our business association, and have had them do cleaning jobs for us close to a hundred times. They are well priced, professional and honest people. I would have no concern about leaving them working in my home and going to the grocery store. Shawn's knowledge of cleaning techniques and materials consistently results in a superior outcome no matter what job we have presented to them. Occasionally a carpet stain will leach back up from something which has soaked into the pad. Although this is not their fault, Allmighty Clean has always come back as needed to redo these areas and to solve the underlying problem. You absolutely cannot go wrong using this company for your carpet cleaning, tile and grout cleaning and water extraction (after a leak or flood) needs.
Description of Work: Whole house carpet cleaning, tile cleaning, disaster water extraction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from GotMoldUSA
Mark I sure do appreciate your kind words. I also appreciate the fact that you have allowed AllMighty Clean to continue to serve you and your clients for the past several years. Your words mean even more than some others because as a premier realtor in Rio Rancho and Albuquerque You understand great service since that is exactly what you offer, too!
It went extremely well. The two gentlemen arrived a little ahead of schedule, but I was ready for them. They asked me to show them what I wanted done. The lead gentleman suggested that I have a dry demonstration to show the dirt that could be hiding in my living room furniture. I agreed. When I saw the amount of dirt that was in the fabric, I agreed to have the 3 pieces of furniture cleaned. They were careful, professional, and completed everything in less than an hour and a half. They informed me how long I should wait before putting the cushions back onto the furniture and how long I should wait before removing the plastic bumpers under the furniture legs.
Description of Work: I had carpets cleaned in the living room, hallway, and master bedroom, and the living room furniture cleaned (sofa, chair, hassock).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$208
Response from GotMoldUSA
Dear Member, Very often people will overlook the importance of cleaning their furniture. The result of not cleaning may be premature wear and/or increased allergic reactions. So we always try to communicate to our clients the full scope of our service offering. Your good rating is really important to us. We as a company spend 3 hours per week training our technicians. All of technicians also receive formal training through the IICRC (Certifying body). Our goal is to provide you with Legendary Service. Thank you so much for your time to confirm that we are doing a good job. Surely we are always looking to improve and look forward to any suggestions you may have next time we see you. Sincerely, Shawn Fiske
Bruce M.
06/2010
1.0
carpet cleaners
+ -1 more
Left work and arrived home 10 minutes BEFORE the scheduled appointment. There was a phone message that they had arrived 1/2 hour earlier than the appointment, and, since I was not home, they moved on to their next appointment. When I called I was told this was my fault, it was company policy and I have to re-schedule. Never again. Totally unprofessional. I had to take vacation to make this appointment. Would never recommend ALMIGHTY to anyone!
Description of Work: Made appointment for whole house carpet cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
Response from GotMoldUSA
It was very unfortunate that our poor scheduling impacted the member in such a negative way. We found out that the field technician assigned to clean the member's home did not understand our commitment to service. Our company policy is to provide legendary service. Clearly we failed in this with the member. After assessing the situation we were able to manage the technician out of our business. In addition we spend some of our weekly training (3 hours per week) driving home the fact that service is our only business. I am sorry that we needed to learn this lesson at the member's expense.
SANDY G.
09/2009
1.0
carpet cleaners
+ -1 more
Allmighty was scheduled for 8:30 am. When no one had shown up by 9:00, I called the company to see if the cleaners were running late. I was told that they were probably on their way and that the scheduler would contact them and call me back. A half-hour later I called again and was told that somehow the order had "fallen through the cracks" and that the workers would not be available that day. I was offered another time and date, an offer which I declined since I had taken the morning off from work to meet the cleaners. I understand that mistakes can happen, but their failure to call me back after I had contacted them was inexcusable. They were not Allmighty reliable.
Description of Work: Allmighty Cleaners was supposed to remove stain from new carpet (result of dog accident) and to clean sofa and chair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from GotMoldUSA
The member is correct we were unable to accommodate the in-home estimate that day. We did apologize and attempt to find an appropriate time to perform the estimate. That day was a day when I had hard decisions to make. One of my employees called in sick and we received an emergency call regarding a flooded building for one of our large commercial clients. Regretfully, I had no way to respond to her scheduled in-home estimate. We pride ourselves on providing top notch service and the communication required therein, so in this regard we truly failed the member and appreciate her willingness to post this report. Having this report has given me an opportunity to review our processes and make some adjustments to prevent a breakdown of communication that may negatively impact a potential client in the future.
JOSEPHINE G.
01/2008
5.0
carpet cleaners, upholstery cleaning
+ 0 more
This is the second time I have used this company; the first time was in 2004 upon recommendation from Homeowners RX. Two gentlemen came to handle the job. They first vacuumed the rooms, steam cleaned them, and then used dryers to help to dry the carpets more quickly. They also cleaned one ottoman for me. They were efficient, polite, and respectful of my furniture. I would definitely recommend them.
Description of Work: They steam cleaned carpets in my home and also cleaned my ottoman.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Flooring Sales and Installation,
Mold Testing & Remediation,
Asbestos Removal,
Water & Smoke Damage
FAQ
GotMoldUSA is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
GotMoldUSA accepts the following forms of payment: Check,MasterCard,Visa
GotMoldUSA offers the following services: Mold Testing & Remediation, Consultation, Emergency Water Restoration, Truck Mounted Hot Water Extraction, Emergency, Structural Drying