Gimesum Heating & Cooling LLC

Phil came out 3 times in a 2 week duration. He spent no more than 2 hours total. I paid him $700, up front, (foolishly, because he was recommended by a "friend," and I mistakenly thought he was trustworthy.) The new mini splits, which are less than year old, were easily remedied. However, the old cooler has refused to go below 76 degrees, without freezing...and then dying. Since he worked on it the first day, I have tried to get him to respond to fix the old cooler. That is when he became evasive, and refused to budget the time to diagnose and repair the situation. This went on for 3 weeks...even though I paid him in advance for a year's worth of care..thereby indicating that I was ready to invest in his services. He then stated that that might need $10,000. worth of work, and I should be content at 76 degrees, since he was busy with other people who had no AC. I spent a couple of weeks trying to convince him to return, since...after all... I have refrigerated air, and I should be able to set it at 70 degrees if I need to. He intentionally avoided responding to me, only responding to about..an average of 5 texts a week from me...I'd get one intentionally evasive one back from him. I finally asked for all or some of my money back when finally, after two weeks of begging..he refused to give me a time of his arrival, and after leaving the 2 people I got to cover my house to receive him while I was at important doctor's appointments..he (claims to have,) come by, at 6:30 pm, when he knew I was gone...and did nothing. After waiting a month to try to get my money back, I had a different company come in to do the ACTUAL REPAIR and they found that although Phil cleaned the outside coil, after charging me $700. (which I foolishly gave to him in good faith,) he failed to look inside and clean the other two filters. The new fellow, who WAS HONEST, cleaned the inside filters, in an hour, and the a.c. was up and running. So....Phil never looked at the whole device, even though I trusted him and paid him $700. up front...and he then blew me off for weeks. He actually had the unmitigated gaul to tell me I was "crazy," (a term I have found many verbally challenged men to resort to,) because I stood up for my family, and told me I should have been happy at 76degrees....after I paid him $700. UP FRONT. So..in total...I paid $700. to a liar and a conniver, and then, I had to pay almost $300. to another fellow who was honest. A $300. job cost $1,000!!!! DO NOT HIRE THIS COMPANY!!!!!!!!!!!!!!!! They will take your money and run!

Phil came out 3 times in a 2 week duration. He spent no more than 2 hours total. I paid him $700, up front, (foolishly, because he was recommended by a "friend," and I mistakenly thought he was trustworthy.) The new mini splits, which are less than year old, were easily remedied. However, the old cooler has refused to go below 76 degrees, without freezing...and then dying. Since he worked on it the first day, I have tried to get him to respond to fix the old cooler. That is when he became evasive, and refused to budget the time to diagnose and repair the situation. He then stated that that might need $10,000. worth of work, and I should be content at 76 degrees, since he was busy with other people who had no AC. I spent a couple of weeks trying to convince him to return, since...after all... I have refrigerated air, and I should be able to set it at 70 degrees if I need to. He intentionally avoided responding to me, only responding to about..an average of 5 texts a week from me...I'd get one back from him. I finally asked for all or some of my money back when finally, after two weeks of begging..he refused to give me a time of his arrival, and after leaving the 2 people I got to cover my house to receive him while I was at important doctor's appointments..he (claims to have,) come by, at 6:30 pm, when he knew I was gone...and did nothing. Now, he refuses to pay me back...and states that I should be happy at 76 degrees. DO NOT HIRE THIS COMPANY!!!!!!!!!!!!!!!! They will take your money and run!

unknown

Worked very hard to install the unit, fix the wiring, set up thermostat and clean up. Due to wiring complications work spanned nearly two days. Very happy with the results.