Services we offer
Reviews
1.93 Reviews
Showing 1-3 of 3 reviews
Rechel B.
06/2016
home warranty companies
+ -1 moreFinally spoke to a supervisor and they are calling be back in another 24-48 hours to "set up an appointment" for service. Who knows how long it will be before we have a/c.
Description of Work: Our AC has a leak and we called to report it and they said they would service it within24-48 hours. More than 48 hours later...at the end of the business day she called and said they aren't going to service it. They called it a "pre existing issue". I attempted to clarify that this was an entirely different issue and she interrupted me, trying to avoid servicing it again. Once again, I clarified her misunderstanding and she interrupted me again. When I was finally able to explain things to her, she said she'd have her supervisor call me. I asked for a time frame and SHE HUNG UP ON ME. When I called back, she sent me to voicemail and has ever since. My five children who sleep upstairs, including my babies...are without AC and have been since we called on Thursday! Today is Monday evening. Shame on this company. I am so upset that someone would treat their clients like this. I hope they will make it right but if not, I want to save everyone else the trouble.
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Glenn B.
08/2013
home warranty companies
+ -1 moreOur dishwasher broke. First the company sent someone to repair it but when the dishwasher was determined un-repairable, the company simply refused to respond. The representative did not return our calls.
Description of Work: Did not honor the warranty dates.
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$70
Tasha W.
05/2013
home warranty companies
+ -1 moreAt first General Home Warranty was okay. We had problems with the oven and garbage disposal. They took care of them rather quickly. Now that we are getting at the end of our warranty and it is hard getting them to do anything. We have a problem with the water heater and tried to contact them but they have not responded to our needs.
Description of Work: General Home Warranty provides our warranty on our home for one year. When we have a problem we call them and they will send out the proper contractor to handle the service.
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Yes, I recommend this pro
$250
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Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Home Warranties,
Home inspection
FAQ
General Home Warranty is currently rated 1.9 overall out of 5.
No, General Home Warranty does not offer free project estimates.
No, General Home Warranty does not offer eco-friendly accreditations.
No, General Home Warranty does not offer a senior discount.
No, General Home Warranty does not offer emergency services.
No, General Home Warranty does not offer warranties.
General Home Warranty offers the following services: Home warranty & home inspection.