Floorscapes

Excellent experience. Colin was very helpful in choosing the right carpet and color and he was very responsive whenever I called with questions. Install was sooner than I expected. Install crew was very friendly, professional and efficient. Carpet was laid well and tight and they did a great job cleaning up. My new carpet is beautiful! I highly recommend Floorscapes.

Floorscapes has completed several projects for me and I have always been completely satisfied with their work. That's why I keep going back. I know that I can trust them. It's comforting to know that my money was well spent.

Installer of floor was too slow and took too many breaks.

From the first point of visiting the store (very safe COVID-19 practices in place) to the sales associate (Colin) the customer service exceeded expectations. The installer was a master craftsman and did an outstanding job on my tile project. This is a reasonable and trustworthy company.

Vinyl wood look floor installation. Went well. Job well done

I have been working with Floorscapes for over 15 years because they always have a great variety of products including the most current/up to date styles and they are a pleasure to work with. I always feel like I get a fair price, prompt service and personal attention

Our sales person was nice enough but the execution of the work was terrible. The carpet was measured incorrectly. And we we’re moving into the property and had to delay moving and reschedule the movers and the other tradesman that we’re coming to do work on the house. The seams are showing and there are corners where carpet is totally missing. It’s a disaster. And when we complained about the inconvenience and the poor install we were told to deal with it because they didn’t charge us for the extra carpet they had to order because of their mistake. They knew we wanted to do a full kitchen remodel with them ($40k), but still refused to give us any apology let alone any discount on the total bill (over $12k) for the trouble. It was just a total disregard for our satisfaction for the work. We were unhappy with their shoddy work and basically told to deal with it.

Floorscapes did a professional and on time installation of our hickory, engineered hardwood floor September 2017. After three years of use, it still looks new October of 2020, even with two dogs racing around on it!

Fantastic job! Our thanks go to Mickey who helped us choose tile and to Bill who did the installation.

From selection to installation and follow up we had professional and responsive sales and installation staff. I have nothing negative to say on any count!

Great! Bill gave perfect advice, and the installers were miracle workers. Floorscapes offers so much more than just materials. Their expertise is invaluable!

Everything went very well from start to finish. The selection, price, and knowledgeable staff are unbeatable.

Great! Bill and Debbie are wonderful to work with!

Everyone we encountered at Floorscapes was so helpful starting with Mickey M. who gladly helped with the flooring selections and pricing. Floorscapes then sent out Nathan S. to do the measurements and estimates for the 3 bedrooms of carpet we had installed. He was very patient and answered all our questions. He even discussed some other tile questions we had. When we went back to speak with Nathan on the actual order we also encountered help from Collin who jumped right in with some money saving suggestions. Ryan and Collin both took care of us. Ryan S. the General Manager took the time to come over and scheduled us with Jorge the installer. Ryan is very personable and great to work with. The carpet installer Jorge, who was suggested has many years of experience and it showed. The carpet has a directional sheen that we wanted laid a certain direction as you enter each room. He took the time to lay it out on the driveway to make sure each room was done properly. Jorge is a perfectionist, that’s who you want working in your home. For a small fee that we added at time of payment, Jorge helped with moving the furniture out of the rooms and back in after completion. He even helped with our problem bed frame. The extra fee was well worth it! We are pleased with the final product and it looks lovely. We highly recommend Floorscapes and their helpful team.

The owner, staff and installers at Floorscapes were a pleasure to work with. I highly recommend this company. Just knowing that if there was an issue, the owner assured me they would make it right was comforting. Everything went well and we are enjoying our flooring. No more carpet!

The crew from floors capes did an outstanding job for start to finish. Bill Burrell the owner came out to measure and provide an estimate to demo existing tile floor and replace it with an engineered floor. the price was very competitive as I got 4 estimates from other floor contractors. The company was working about two months out because they were very busy but they showed up the start the work earlier than Bill's original time estimate which was great. The scope of this work was to replace the entire first floor. The crew was very professional, and very tidy. Tile demo is very messy and lots of dust but they did a good job of sealing off the area and cleaning up afterward. With any job like this, the homeowner will be cleaning up some dust when all is done, that's the nature of this project. They need a fantastic job of laying the new floor down and it went very fast- about 1.5 days to demo, about 3 days to lay new floor. They moved all the furniture and handled all the other small details to make this a very successful project.

Sales person once he understood the look I was after, he located tile that was discontinued and I was able to continue my project without having to settle on what was in stock. I gave up on my search before he did. Very glad I worked with him.

The job was done promptly and, on the date, scheduled. We had some issues, but they were resolved quickly and professionally. Our salesman Nathan was extremely helpful and went above and beyond to help us. We are also having carpet installed next week.

Luxury vinyl tile was installed for a customer's home in preparation for the sale. Order was placed and product arrived timely. Install was completed on time and quickly. Big thumbs up!!

The work was excellent. As with any major project, challenges arise and we could not hope for a more responsible and integrative company! We would hire them again in heartbeat!!!!

Mickey has helped us with several remodel projects. She is great. Floorscapes and their installers are really great.

The team at Floorscapes are professional and extremely knowledgeable. They are not only competitive in pricing but also have a level of care for their customers rarely seen in today’s business world. Their selection is amazing and the quality of installation is the best we’ve ever seen. Working with Colin has been a dream. We initially went in for only flooring and were so impressed with their professionalism we are now working with Mickey for all the window coverings for a new build. We would use them again and recommend them to anyone.

The restorer refered to me by Floorscapes did a fantasitc job. Was on time, finished when expected and fees were in line with other tilers who could not accomplishe what he did. Ready to re do the master bath and will look to Floorscapes for all my tile needs.

Tile for backsplash and floor. Excellent customer service

Amazing company to work with and provided excellent customer service. Originally purchased vinyl plank for 1 project, and then decided to use it for another. Needed more product, and they were very helpful in analyzing and securing the amount needed. Answered all of my questions.