I was completely surprised by the customer service provided by this company. In the past; with other companies, there was not this level of attention to detail. They sent out a technician to verify that the appliances would fit into the space! Not all the appliances could be installed on the same day and they had to make another trip. They were very accommodating. I would like to thank Valentina and Ron for making this a wonderful experience!
Description of Work: Ferguson had the best pricing for the appliances I wanted. Also, the delivery and installation pricing was very reasonable compared to other companies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Alison W.
02/2015
3.0
home remodeling
 + -1 more
unknown
Description of Work: On advice of one of my Angie's list contractors, I visited Ferguson looking for faucets and bathtubs. I found that they were more expensive than Home Depot and Lowe's, so I didn't buy anything from them.
Rating Category
Rating out of 5
value
2.0
Jan B.
07/2013
5.0
home remodeling
 + -1 more
This is the best appliance company I have every worked with. They have bent over backwards to help me with my kitchen remodel. As most remodels go, there have been bumps and Derek, the manager at Ferguson's, has been an absolute dream to work with. I have had some problems getting my range installed due to counter-top issues and Derek has been super responsive as well as creative in finding solutions. The installers have also been nothing but courteous, efficient, proficient and, best of all, on time. I will highly recommend this store to my friends and sincerely hope this posting brings them additional business.
Description of Work: Purchased and installed all new kitchen appliances plus a washer and dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Teri P.
07/2013
5.0
appliance sales
 + -1 more
I thought that they were very good. They carry high quality products. So, of course they are going to be a lot more expensive. They were a little high, but for the quality in any brand. If you go to another company you are going to pay a fraction, but you are not going to get the same quality.
Description of Work: We bought a large double cast iron sink with inserts in it and a kitchen sink faucet at Ferguson Bath, Kitchen & Lighting Gallery.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$883
Annalee R.
06/2013
5.0
home remodeling
 + -1 more
After being referred by our countertop salesperson, we went to the Ferguson showroom. Our sales rep at Ferguson was courteous and very knowledgeable. We picked out our range, sink, faucets, disposal and water purifier. They were ordered on time for our kitchen remodel. We were extremely pleased with our experience from start to finish. Prices were competitive. We will go to Ferguson in the future when we remodel our bathrooms.
Description of Work: Purchased dual fuel range, cast iron sink, faucets, disposal and water purifier.
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Service Categories
Kitchen and Bath Remodeling,
Appliance Sales and Installation
FAQ
Ferguson Bath, Kitchen & Lighting Gallery is currently rated 4.9 overall out of 5.
No, Ferguson Bath, Kitchen & Lighting Gallery does not offer free project estimates.
No, Ferguson Bath, Kitchen & Lighting Gallery does not offer eco-friendly accreditations.
No, Ferguson Bath, Kitchen & Lighting Gallery does not offer a senior discount.
No, Ferguson Bath, Kitchen & Lighting Gallery does not offer emergency services.
No, Ferguson Bath, Kitchen & Lighting Gallery does not offer warranties.