I became concerned (one of many red flags) when Aron Zamora increased our monthly bill from $250 to $300 during the month of May. When I asked him about it (because he hadn't discussed the matter with me), he stated that it was because the mowing took longer than anticipated (although it was apparently OK earlier in the year and I continually reminded him to let the clippings lie in the field). I decided to see how it would go. And during month of June, Excel did not mow our back field at all (1 acre and 1/2 of our property, not to mention about 3/4 of the contracted work) - nor did they clean our patios before the July 4 weekend. I sent Aron several messages about the lack of service and got no reply. That is, until he came by our home on 7/25/15 demanding payment for the month of June (which I had forgotten about because he never answered my messages). Although he did not deserve payment, we sent him a final check and terminated the service. I found him to be particularly unprofessional and he even threatened me for the delayed payment (which is still within standard net30 business terms, btw, not to mention that he would go months without invoicing in the past and then we'd get a large bill - which we paid). I can only hope that his poor behavior and poor yard maintenance service will come back to haunt him someday. This is the type of business that does not belong in our community. I can no longer recommend Excel Landscape to our family and friends.
Description of Work: Excel was supposed to provide weekly yard maintenance services at our home. Unfortunately, they did not show up regularly nor provide the negotiated services.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Janet E.
06/2014
5.0
lawn service
+ -1 more
They were very professional. They completed the job sooner than I had anticipated or was told that it was going to be done. The clean up stayed cleaned up. It was excellent clean up. I have used them again a month ago.
Description of Work: A recommendation from a friend and he gave me a bid that seemed reasonable on April 5th.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Carmela W.
04/2013
5.0
remodeling, outdoor kitchens
+ 0 more
He is great. I have never met anyone like him. I have remodeled a whole house and have never come across some so honest. He does exactly what he says he will do. He just wants to make sure you are satisfied.
Description of Work: He built a sitting area in the front of my house.
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Service Categories
General Remodeling,
Lawn and Yard Work,
Outdoor Kitchens
FAQ
Excel Landscape Maintenance Inc is currently rated 4.6 overall out of 5.
No, Excel Landscape Maintenance Inc does not offer free project estimates.
No, Excel Landscape Maintenance Inc does not offer eco-friendly accreditations.
No, Excel Landscape Maintenance Inc does not offer a senior discount.
No, Excel Landscape Maintenance Inc does not offer emergency services.
No, Excel Landscape Maintenance Inc does not offer warranties.
Excel Landscape Maintenance Inc offers the following services: Lawn Care, Out Door Kitchens, Outdoor Remodeling