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Donner Plumbing & Heating, Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Additional contact name - April Donner.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

Boiler work, chiller & cooling tower replacement, high & low pressure steam & condensate systems, hot water and chilled water replacements & repairs. All plumbing and heating needs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-46 of 46 reviews

Jesse R.
03/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Quick and efficient.
Description of Work: Water heater upgrade and replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Gussie S.
05/2016
5.0
concrete repair
  + -1 more
unknown
Description of Work: My water heater went on the fritz. I called Donner and within a couple of hours Alfred was there. He not only fixed the water heater but noticed a leak in a pipe connection and fixed that as well. He was polite and efficient and left the area clean.
Rating CategoryRating out of 5
Yes, I recommend this pro

Frances H.
04/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Tim S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great service. Always punctual, thorough and effective. Have used them for years, never disappointed!
Rating CategoryRating out of 5
Yes, I recommend this pro

Catherine W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were very helpful, and they charged us fairly.
Rating CategoryRating out of 5
Yes, I recommend this pro

George W.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joy T.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired major under the counter leak in the kitchen sink pipes. Arrived on time. Was efficient in his work. Cleaned up after himself. Based on visits from other plumbing companies (our regular--who couldn't come for two weeks) I was pleasantly surprised with the bill. Dinner will probably become our regular plumber.
Rating CategoryRating out of 5
Yes, I recommend this pro
$88

Toni S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Ginette B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carla B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPAIRED MY AIR CONDITIONER. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

H Diane S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim S.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed new furnace. Did a great job. Careful, tidy, thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Douglas C.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They were very responsive and professional and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brownell A.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came promptly, even when they said they wouldn't be available but had a cancellation and showed up. Lance was excellent - it was a complex situation in a home built in 1860. He explained all the options and since he could not give me a final estimate, he gave me a range so I knew exactly what I might be getting into. He was able to repair the problem, sooner than expected, for less than expected. I have used Donner Plumbing again and will continue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Janice K.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a leak in my slab.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
SEE ABOVE.
Description of Work: I am very pleased with Donner Plumbing. I needed to use the services of a professional licensed boiler expert that I could depend on giving me accurate information about a complete boiler refit in my home that was done 2 years previous. The refit cost me over $10,000.00 and was giving me trouble. Before I called the original plumbing contractor in to see if they would make it right, I wanted a valid second opinion that I could use in court, if necessary. I was so concerned about choosing the right people for that opinion that I went on Angie’s list then personally went to look over Donner’s facility on Candelaria and talk to them to see for myself what kind of outfit they were. I was very impressed. They are clean, neat, well maintained and totally squared away. Even their service vehicles were clean and well organized inside. Their main service tech for boilers came out to the house and gave me his assessment. It was as I suspected. The job had not been done correctly. I then called the original contractor and had them come out to see what they would do to fix the problems. Their new boiler tech saw the installation and told me, straight up, the job had not been done correctly. His assessment, unknowingly, agreed with Donner’s boiler tech. To their credit, the original contractor cheerfully took care of it at no charge, even though it was an expensive, complete system rebuild from scratch. To this day, I have yet to receive a bill for Donner’s services. I suspect it is because no actual work on the system was performed. Donner has my thanks and I would not hesitate to recommend them highly to anyone. Mike & Phyllis Sherard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELTON D.
12/2012
5.0
water heater repair
  + -1 more
see above
Description of Work: My water heater stopped working, and the plumber who installed it (Guardino's Plumbing) refused to come and service it (avoided calls, etc.) even though his invoices stated that parts and labor were covered for one year. Donner Plumbing sent someone out 2 hours after I contacted them, and John (the plumber) took care of the problem immediately. The water heater needed replacement, and the work was completed in a matter of a couple hours. Amazing...and it was covered by a warranty (water heater less than a year old). I couldn't be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jackie T.
08/2008
3.0
heating & air conditioning/hvac
  + -1 more
The servicemen were prompt and professional and installed the cooler quickly; however, they did not install a new duct despite the rusted existing duct. They did not clear the gravel to make a pad for the cooler on the roof, and the first time it rained, I had a puddle in my house. Even though the serviceman measured the grille, the new one did not fit, and I was left paying an extra $130 to get the ceiling repaired to accommodate the new grille which was 1/2" smaller than the original. I also ended up paying an extra $480 to get a roofing company to seal the cooler, duct seams, and fix the damage done to the roof.
Description of Work: Installed an UltraCool cooler, a new hi/low switch, and a new vent grille.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,600

Kathy G.
07/2008
5.0
plumbing, water heater repair
  + 0 more
The workers arrived when scheduled. They were friendly, pleasant and professional. They made sure all my questions were answered. They hauled off the old water heater and the insulation blanket that was on it. The final price matched the quote. I couldn't be more happy with the work they did.
Description of Work: Installed new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

TODD S.
12/2006
5.0
concrete repair, drain pipe, heating & air conditioning/hvac, plumbing
  + 2 more
We are very happy with their service.
Description of Work: We had a leak under the garage floor of our radiant heat. I dug up the pipes and Donner came out and replaced them. They then did some upgrades and maintenance to the boiler. The garage was a big mess. Donner had two guys come in and clean up and pour new concrete over the holes we had to open. They were nice, showed up when they said they were going to and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY HAVE GOOD WORKING SKILLS AND THEY ARE ALWAYS ON TIME. BECAUSE OF THE GREAT EXPERIENCE THAT THEY PROVIDE, I HAVE USED THEM FOR YEARS AND I WILL CONTINUE TO USE THEM.
Description of Work: THEY SERVICED MY AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65
    • 1
    • 2(current)

Contact information

107 Candelaria Rd NW, Albuquerque, NM 87107

www.donnerplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Concrete Pouring and Repair,
Drain Pipe Installation,
Water Coolers,
Water Filtration and Softening

FAQ

Donner Plumbing & Heating, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 12:00 PM

Saturday: Closed

Donner Plumbing & Heating, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Donner Plumbing & Heating, Inc. offers free project estimates.
Yes, Donner Plumbing & Heating, Inc. offers eco-friendly accreditations.
Yes, Donner Plumbing & Heating, Inc. offers a 5% senior discount.
Yes, Donner Plumbing & Heating, Inc. offers emergency services.
Yes, Donner Plumbing & Heating, Inc. offers warranties.
Donner Plumbing & Heating, Inc. offers the following services: Boiler work, chiller & cooling tower replacement, high & low pressure steam & condensate systems, hot water and chilled water replacements & repairs. All plumbing and heating needs.

Contact information

107 Candelaria Rd NW, Albuquerque, NM 87107

www.donnerplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 12:00 PM
Saturday:
Closed