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Disaster Specialist

Homebuilders

About us

20 Employees. Occasionally uses subs. Cost determined by job. Travel charge depend on emergency.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Water and Fire Damage, Bio Hazard Cleanup

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Melody H.
04/2012
1.0
home builders
  + -1 more
I had a drunk driver come through my back yard. I wasn’t home at the time. The cement wall was knocked down, broken windows, broken pieces everywhere. My first thought was to call my insurance company because I wasn’t here. I got in touch with them, and this individual from Disaster specialist drove by and stopped and said he could fix it, and that he’s dealt with my insurance company before. My insurance company couldn’t have anybody out here to advise me what direction to go. The individual from Disaster Specialists got in touch with my insurance company because he said he worked with them before. Right away this individual starting writing up estimates to send to my insurance company. I explained I didn’t want to send anything to my insurance, that I was going to go through the person’s insurance company that went through my yard. So then he started sending estimates to their insurance company. I kept telling him I wanted estimates first. He wouldn’t give me estimates until after he had sent the estimates to the insurance company. He was under the impression that the check would be sent directly to him. Well it wasn’t. He kept not showing up for service. I finally called and stated he needs to show up on time or I’m not using him. He finally showed up, and I sated I didn’t want to use him anymore. He said he wanted paid. I said absolutely not. He gave me a statement and he had inflated the bill tremendously. I stated he couldn’t do that, he said he could do what he wanted because he has the insurance software, and he knows what they’ll pay. He then put a lean on my house for payment. This has gone on for over a year. I’ve got in touch with BBB, and the Attorney General and he would returned any of their calls. I was told to go to smalls claim court, which I did. He has also counter sued me. I wanted the lean taken off my house. When I called to take him to small claims court, he had 23 day s to respond, which he did not. He finally responded 2-3 days after the cut off to counter sue. He wanted me to pay his attorney fees and any fees for the counter sue. When we appeared before the judge, the judge stated he needed time to go through the info. The judge requested that we try to get this resolved before it had to go to court. We came to an agreement that the lean would be taken off the house. Two weeks went by, and the lean had still not been taken off. The individual from Disaster Specialist had not wanted to take the lean off , to assure I wouldn’t stop payment. The lean has just now been taken off the 30th of March. I just wanted the lean taken off my house. I wanted him to give the money and for him to go away and be done with this.
Description of Work: The individual originally came out to estimate damage costs to my house from an accident.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    5001 Central Ave NW, Albuquerque, NM 87105

    www.disasterspecialistsnm.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders

    FAQ

    Disaster Specialist is currently rated 1 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Disaster Specialist accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Disaster Specialist offers free project estimates.
    No, Disaster Specialist does not offer eco-friendly accreditations.
    No, Disaster Specialist does not offer a senior discount.
    Yes, Disaster Specialist offers emergency services.
    No, Disaster Specialist does not offer warranties.
    Disaster Specialist offers the following services: Water and Fire Damage, Bio Hazard Cleanup

    Contact information

    5001 Central Ave NW, Albuquerque, NM 87105

    www.disasterspecialistsnm.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day