Design Alliance, Inc.

We were not satisfied with, the actual installation didn't match what we agreed to in the design, but we were not about to redo it. And the reason I raised it is because the people who bought that house from us contacted us and said that the shower which was my big complaint about the installation has cracked and is now leaking and I said at the time that I thought that the way they did it wasn't right and I was right. SO I feel bad for the buyers of the house good luck to them but you know. I think that they have a good eye for design but in the end they didn't deliver what they said it was going to be. And I think the problem is not them I think it's their sub contractor. I think the women who run Design Alliance are very nice and they are very knowledgeable but I think they use sub contractors that are terrible. Because when their sub contractors came out to do the work they just weren't pleasant to deal with. The sub contractors totally put me off from working with them again.

Julia was very helpful when it came to choosing the granite. We went to 2 places to look at pieces. It was her idea to use a smaller remnant so that I could save money. I was only replacing the island top and not all the counters. There was a problem with the scheduled installation time and that extended the process over the weekend and into the next week. The counter is awesome and I'm extremely pleased with it. This is a small local business, which is owned by a woman, and I would use it again.