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DESERT COMPUTER SERVICES

Computer Repair

About us

OWNER OPERATED. USES SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES UNLESS OUTSIDE ALBUQUERQUE.

Business highlights

20 years of trusted experience

Services we offer

REPAIR COMPUTER AND COMPUTER COMPONENTS.

Services we don't offer

COMPUTER TRAINING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.44 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-4 of 4 reviews

Sonya M.
08/2011
1.0
computer repair
  + -1 more
Terrible customer service....hard to believe this place can stay in business.
Description of Work: Stopped by location, no one available, okay, no big deal. Called business to make arrangements for service, no answer on first call. Son called later, call answered, and he was extrememly uninterested in making any arrangements to service his computer. Said he was "too busy" right now. When my son asked when he would be available, he told he didn't know....."maybe next week, didn't know". Awful, can't believe this company has received positive ratings!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Richard S.
04/2011
4.0
computer repair
  + -1 more
Took computer in to have an HP printer driver reinstalled. He was unable to reinstall the driver because there were remnants of the driver still left that he was unable to remove and this was preventing a reinstallation. His only suggestion was to reformat my hard drive which means I would lose all my old programs and data. No Thanks. I switched to a Cannon printer which wasn't bothered by the old HP leftovers.
Description of Work: Scanned OS, clean of viruses. Cleaned system of all temp files known to impede software install, ran HP's "scrubber", tried reinstall with AV disabled. Still wouldn't install HP driver.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$32

Reber B.
08/2008
5.0
computer repair
  + -1 more
Good except for an initial scheduling mix up on account of which they waived the on site fee for all 3 trips to my location.
Description of Work: Replace keyboard and hard disk (both furnished by the manufacturer at no charge) and correct a propensity to crash--"blue screen error"--(subsumed in the disk replacement). Diagnose and repair the reason my multifunction printer would not scan under Vista (the manufacturer's warranty service said this was impossible to fix). Reseat defectively seated memory chip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

07/2006
5.0
computer repair
  + -1 more
THEY WERE ABLE TO GET MY COMPUTER RUNNING AGAIN BETTER THEN EVER. THEY WERE ABLE TO GET MY FILES RESTORED, AND I HAVE ALREADY USED THEM AGAIN. THEY REALLY DID A TERRIFIC JOB.
Description of Work: THEY RESTORED MY HARD DRIVE AFTER MY COMPUTER CRASHED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    7108 JEFFERSON ST, Albuquerque, NM 87109


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    DESERT COMPUTER SERVICES is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    DESERT COMPUTER SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, DESERT COMPUTER SERVICES offers free project estimates.
    No, DESERT COMPUTER SERVICES does not offer eco-friendly accreditations.
    No, DESERT COMPUTER SERVICES does not offer a senior discount.
    No, DESERT COMPUTER SERVICES does not offer emergency services.
    Yes, DESERT COMPUTER SERVICES offers warranties.
    DESERT COMPUTER SERVICES offers the following services: REPAIR COMPUTER AND COMPUTER COMPONENTS.
    COMPUTER TRAINING.

    Contact information

    7108 JEFFERSON ST, Albuquerque, NM 87109


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM