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DanCare Carpet Tile & Upholstery Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

DanCare opened their doors in 1986 and has been proudly serving Albuquerque, New Mexico and surrounding areas. Our reputation for quality service is something we take pride in and our referrals reflect this. We are a family owned and operated business and we strive for 100% customer satisfaction. We offer a 100% guarantee of complete satisfaction on all our work!

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, carpet repair and patching, carpet stretching, upholstery cleaning, air duct cleaning, tile, grout cleaning & area rug cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0471 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 301-325 of 471 reviews

Jennifer A.
10/2011
5.0
ceramic tile
  + -1 more
They did a good job. They were very responsive. They actually worked with me on pricing and they did a pretty thorough job.
Description of Work: I used DanCare Carpet Tile & Upholstery Cleaning Inc in June to get my tile grout cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Edward L.
10/2011
5.0
carpet cleaners
  + -1 more
I was very satisfied. I own the home but I am in the military stationed out of state and my parents let them in to clean the house so my tenants could move in. My parents gave me a very good report back that they did a very good job and were really satisfied. We would use them again.
Description of Work: I used DanCare Carpet Tile & Upholstery Cleaning for carpet cleaning in my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

daina U.
09/2011
5.0
carpet cleaners
  + -1 more
DanCare is the best! We've used them for many years and they've always been professional, prompt, polite and excellent carpet cleaners. Although they're a bit expensive, as the adage goes, "You get what you pay for". If a stain comes back, they will not hesitate to come back out and remove it. I highly recommend them.
Description of Work: Cleaned the carpets in 4 bedrooms, a Master bathroom, 3 walk-in closets, 15 winding stairs, and 2 8' x 10' floor rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Patrick F.
09/2011
5.0
carpet cleaners
  + -1 more
Great experience with DanCare - they gave the lowest estimate out of 3 other carpet cleaners I had called. Our condo is on the 3rd floor of a high rise and this was the only company who did not charge an additional fee for being on the 3rd floor. They were on time, efficient and did a fantastic job. The carpet is 11 years old and they made it look amazing. Would definitely recommend them for carpet cleaning.
Description of Work: Carpet cleaning of an empty 900 square foot condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patricia P.
09/2011
5.0
carpet cleaners
  + -1 more
This team came on time and was fully prepared. They were careful to understand exactly what we wanted and even reduced the price when we told them not to move furniture. They cleaned the carpets with a maximum of efficiency in a minimum of time which is exactly what we wanted. They checked for areas where there might be stains and gave special attention to them. They also gave us information about our particular type of carpet and discussed good pet stain removal products without endorsing a particular product. They were very friendly and helpful.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Marilyn H.
08/2011
5.0
carpet cleaners
  + -1 more
I got them off Angie's list. I don't have my carpet back, but everything so far has been great. I told them that I needed it stored until October, and they are in no hurry to get it back. They are hanging on to it for me. The service was excellent. They are very knowledgeable. They did an extra head treatment on it, so it ended up being more than a normal carpet. They did an awesome job.
Description of Work: DanCare Carpet Tile & Upholstery Cleaning Inc cleaned the carpet about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katree E.
08/2011
5.0
carpet cleaners
  + -1 more
Excellent results and I plan to use the company again for regular carpet cleaning. (Re: the scheduling issue. The scheduler thought the cleaners might arrive early and instead they arrived at the end of their half hour window. So a miscommunication.) Thorough and professional from the plastic booties to moving the furniture back into place. Done in about 90 minutes.
Description of Work: Cleaned the carpets in the heavily used areas - maybe 1000-1500 sq feet. Good business sense and ethics. I especially like the membership program that offers scheduling reminders and future discounts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$163

KELLY H.
08/2011
5.0
carpet cleaners
  + -1 more
Daniel and his crew arrived right on time. They were so friendly and courteous. I had about a million things going on that day and they were very patient. The did an excellent job on my carpets and rugs. I will use again. I highly recommend.
Description of Work: Carpet and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

jean S.
08/2011
5.0
carpet cleaners
  + -1 more
I was real happy with them. I used their service within the past year. They were reasonable and did a good job. Compared to some people I got estimates from, they were pretty close to what it actually was. They showed up when they said and he didn't over charge. They did a nice job. I expected the price to be more because there were stairs too. It always seems to be a higher charge for stairs but it was well within what I thought it might be. They gave me a quote real quickly and arranged it as quickly as I wanted it done.
Description of Work: I used DanCare Carpet Tile & Upholstery Cleaning Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew C T.
08/2011
5.0
carpet cleaners
  + -1 more
It went very well. Everyone we talked to and worked with was extremely friendly and helpful. They were a little late to the appointment, but it ended up being worth it because they did such a great job.
Description of Work: Cleaned the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Alice L.
07/2011
5.0
carpet cleaners
  + -1 more
All the people we dealt with were very courteous and nice and the work was well done. The carpet hadn't been cleaned in years and had many spots and stains, but came out looking wonderful.
Description of Work: Cleaned carpet in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Esther C.
07/2011
5.0
carpet cleaners
  + -1 more
Overall, the service and experience were excellent. Please refer to narrative above.
Description of Work: Called to schedule carpet and area rug cleanering according for 07/08/2011, and "Dave" who answered the phone was very accommodating, polite and professional. The scheduled time "came and went" by 1/2 hour with no contact from DanCare, so I called and, again, Dave was very courteous and apologized for the inconvenience, and stated that he would call back after communicating with the technician who was scheduled to come out. The response was that the technician was still on a previous assignment but that Dan, himself, was just completing a job and would be coming by immediately. Within a short period of time, Dan and an associate arrived, went over what and where I wanted cleaned. Before any work began, Dan showed me an itemized work proposal sheet with prices for each task. Upon my review and approval, both Dan and his associate went about in an organized manner, beginning with the vacuuming of the carpet and rugs. Dan took the time to explain what they would first be doing, the reason, and cautioned me repeatedly that certain areas on the carpet/area rugs may be wet and result in some slippery-ness when walking from the carpeted area to the tiled floor. They brought in fans to help dissipate the smell of the commercial cleaner and with drying process. Once the cleaning was completed, they raked the carpet and rug to give the nap a renewed surface. They paid special attention to the stubborn stains, and Dan suggested that I call him back if the stains appear again for repeated, more focused cleaning. As a member of Angie's List and with an online coupon for his services, Dan provided a much-welcomed $40 discount along with an additional 10% discount for the delayed scheduled time. Both Dan and his associated were very courteous, professional and showed concern for my requests. I would definitely use them again and refer DanCare Carpet Cleaning to others. Dan also provided me with additional information regarding periodic follow-up cleaning and his no-cost "VIP Membership" enrollment form for routine follow-up services and specials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$191

Nancy G.
07/2011
5.0
carpet cleaners
  + -1 more
I called Dan Care on the 8th or 9th of June to set up an appointment to have our carpets cleaned. They gave me an appointment for the next Monday, June 13. After having a little trouble finding our home, the guys came in and did a quick and efficient job. They moved furniture and finished the job in about an hour and a half. The charge for 3 rooms was $156 which included a surcharge for coming out to the East Mountains. We felt that the price was very fair and the work was quick and thorough. We will definitely be using Dan Care again.
Description of Work: Cleaned 3 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Emily H.
06/2011
5.0
carpet cleaners
  + -1 more
A good experience from start to finish. We needed to have all of our carpet cleaned since we were moving out. The man who answered the phone was helpful and pleasant. The crew arrived on time and did an excellent job, even getting out some stains that the last company wasn't able to remove a year ago. They were wonderful and I'd be happy to hire them again.
Description of Work: Cleaned the carpet in our 3700-sq/ft home after we moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Richard R.
06/2011
5.0
carpet cleaners
  + -1 more
I had to bring it back twice but they only chaged me for the first cleaning. Very nice folks.
Description of Work: Brought in a Kalim rug with a smell. They cleaned it twice and deoderized it, but the smell remained. Likely it's in the rug for good. They did their best though. No complaints here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Michael B.
05/2011
5.0
carpet cleaners
  + -1 more
Dancare was a pleasure to work with from the beginning to the end! We were moving into a house in which the previous owners had 4 cats and needed to remove as much of the cat dander and hair from the house because our son is allergic to cats. To start, I called Dancare and spoke to David, who was very informative and helpful, to inquire about the process, the cost, and the products used. He was able to provide a pretty accurate estimate of the cost just over the phone. Additionally, I was interested in "green" products for carpet cleaning/allergy relief so he sent product information sheets by email. Next, I requested an in-house estimate, so Dan and his son came out to our house. They were both very friendly and professional. That same day I made an appointment for carpet cleaning and they offered me next day service- very impressive! We had 3 rooms, a stairway, and some upholstery cleaned- all of which took about 3.5 hours. They were very thorough and the allergy relief treatment seems to have worked. Thank You Dancare for such excellent service!
Description of Work: Carpet cleaning and allergy relief treatment 3 rooms, stairway and upholstery (pillows and cushions for bench seating)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Connie R.
04/2011
5.0
carpet cleaners
  + -1 more
About a month later I spilled my entire dinner all over the living room floor. They came back and re-cleaned the carpet.
Description of Work: I used DanCare for carpet cleaning around August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Julian G.
04/2011
5.0
carpet cleaners
  + -1 more
Were on time and very professional. Did an excellent job, took extra care to clean the corners and along the wall. Extremely satisfied and will call again.
Description of Work: Cleaned stairs, hall, living room and dining room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Samuel V.
03/2011
5.0
carpet cleaners
  + -1 more
THEY DID A FANTASTIC JOB! THEY EVEN CAME BACK AT NO EXTRA CHARGE AND REMOVED STUBBORN STAINS! THE CARPET NOW LOOKS BRAND NEW! THEY WERE VERY COURTEOUS AND PROFESSIONAL!
Description of Work: CLEANED AND REPAIRED CARPETING!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robin C. C.
03/2011
5.0
carpet cleaners
  + -1 more
I had a 1/2 price Groupon for Dan's Carpet Cleaning. Their regular prices seem competitive. They were in contact with me and alerted me when their schedule changed. They ended up getting there early, which was great. They were friendly, thorough, and professional. I have a small place, so clearing out stuff before cleaning took a lot of time. They were extremely helpful and considerate. It had been 5 years since the last cleaning, and I have a dog and cat. They did an excellent job pre-treating the carpet, and took care to put foam blocks and plastic under the furniture so it would dry properly. The carpet looks absolutely fastastic- like new. Kudos to the Dan's Carpet Cleaning crew. I would definitely use them again.
Description of Work: I had 2 rooms with wall-to-wall carpet cleaned. Approximately 400 sq. feet. It was very soiled light-colored carpet. They vacuumed and pre-treated stains prior to cleaning the carpet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Hugh H.
03/2011
5.0
carpet cleaners
  + -1 more
DanCare gave an accurate over-the-phone estimate and was able to schedule the job quickly. Called to let me know he was on his way (on time). Did an excellent job, working very hard to pull up some difficult stains, expressing his concern that it did not come out to his satisfaction. Definitely looked good to me; I was very pleased with the job.
Description of Work: Carpet cleaning in upstairs & downstairs rooms (2 bedrooms, master closet, hallways, great room & family room, stairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Christine V.
03/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They came and did the couch and an area rug. They were prompt, professional and did a great job for my son. I will be using them in the future.
Description of Work: My son had bought a couch on craigs list that was in dire need of cleaning. I looked up on Angies list and found Dancare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

francis T.
03/2011
5.0
carpet cleaners
  + -1 more
DanCare did a fine job cleaning all the carpets in my home.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dehority W.
03/2011
5.0
carpet cleaners
  + -1 more
Excellent---superb service. Carpets looked as good as new, and were dry very quickly. Even followed up several days later to make sure stains stayed out. Best carpet cleaning we have ever had.
Description of Work: Cleaned carpets in our large house, with 3 flights of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Christine C.
02/2011
5.0
carpet cleaners
  + -1 more
Technician arrived, inspected carpet that was to be cleaned, pointed out some specific spots that required additional attention, quoted a reasonable price to complete the job, and he began.
Description of Work: I had my living room carpet cleaned. The technician was professional, and did an extraordinary job. I have had several other carpet cleaners at prices significantly higher than DanCare, with results that were fair at best. I would feel very confident in reccomending this company to the pickiest of customers. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Contact information

7900 Lorraine Ct NE Unit G, Albuquerque, NM 87113

http://www.dancarecarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Air Duct Cleaning,
Flooring Sales and Installation,
Dryer Vent Cleaning,
Pressure Washing,
Upholstering,
House Cleaning

FAQ

DanCare Carpet Tile & Upholstery Cleaning Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

DanCare Carpet Tile & Upholstery Cleaning Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers free project estimates.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers eco-friendly accreditations.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers a 10% senior discount.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers emergency services.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers warranties.
DanCare Carpet Tile & Upholstery Cleaning Inc offers the following services: Carpet cleaning, carpet repair and patching, carpet stretching, upholstery cleaning, air duct cleaning, tile, grout cleaning & area rug cleaning.

Contact information

7900 Lorraine Ct NE Unit G, Albuquerque, NM 87113

http://www.dancarecarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM