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DanCare Carpet Tile & Upholstery Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

DanCare opened their doors in 1986 and has been proudly serving Albuquerque, New Mexico and surrounding areas. Our reputation for quality service is something we take pride in and our referrals reflect this. We are a family owned and operated business and we strive for 100% customer satisfaction. We offer a 100% guarantee of complete satisfaction on all our work!

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, carpet repair and patching, carpet stretching, upholstery cleaning, air duct cleaning, tile, grout cleaning & area rug cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0471 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 471 reviews

Ira R.
03/2014
5.0
carpet cleaners
  + -1 more
DanCare Carpet Tile & Upholstery Cleaning was just fine. When I called them, we set an appointment mutually agreeable time and they showed up on time. They did the job, cleaned a carpet which is a prior vendor was unable to clean satisfactorily. They did a good job, they're fast and really pleasant to work with. They did the job well. I will absolutely use them again, no bifurcation.
Description of Work: They cleaned a carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Albert M.
03/2014
5.0
carpet cleaners
  + -1 more
They did a good job. They were able to get rid of the odor. It did take them two trips and they said if we weren’t satisfied to give them a call back. There were two people here doing the work and one gave the estimate. They claim that they are a green company. They told me to leave the furniture out of the way so it could dry by morning. The price was very competitive.
Description of Work: We had some concerns about pet urine. They came out and addressed the issue for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett S.
03/2014
4.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
It was expensive. Even with the discount, it was close to $500. We had the pet stains. I guess that's the extra that goes on top of that. I don't know if the big walk-in closet counts as a room or not. I had a great conversation with the owner when I went to go ahead and set-up the appointment. He's actually the one who told us about the deal. We saw in the book as well that he did reiterate it because I was concerned about the price. They were friendly enough and they were good at what they were doing. With the stairs, the stains came back within a week. They were very quick and responsive. They're very professional. They were knowledgeable in what they did. They cover a lot of different things. If we needed them to do our food floors, they could do the wood floors as well as tiles.
Description of Work: I purchased a big deal for DanCare Carpet Tile & Upholstery Cleaning Inc. We had them do some extra tile cleaning but just in the selected area. They mainly did the carpet cleaning for five rooms and the stairs as well as the big walk-in closet.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary Ellen O.
03/2014
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
They were great. Would hire again. They educated me on the types of rugs I had and what they needed. Efficient and polite. They explained everything a head of time, so I knew what was going to happen.
Description of Work: Upholstery and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra P.
03/2014
5.0
carpet cleaners
  + -1 more
This was the 3rd or 4th time that I used them, and they are very nice and this particular time, when they came, I told them that the last time, they had left out two spots, that had come back, and they told me to call them back as soon as I saw that. That was the 3rd time, and I saw two spots in different places, and they came the next day, and fixed that, and my carpet was coming up from one place, so they fixed that and told me how it works and gave me the remedy to it, so I was very pleased. I have been very pleased each time. When I first had them come, it was from a recommendation from someone else who had found them on Angie's List.
Description of Work: I use DanCare Carpet Tile & Upholstery Cleaning Inc. They cleaned my carpets and I included scotch guard on it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Bruce M.
03/2014
5.0
carpet cleaners
  + -1 more
It was outstanding. There were additional charges beyond the big deal amount because we had steps and it wasn't included. But he explained everything. In addition to the big deal amount. we spent $132.68. I was comfortable. They told me exactly what they were going to do and they did it. It was wonderful.
Description of Work: I purchased a big deal for DanCare Carpet Tile & Upholstery Cleaning. It was $79 for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211.68

Danielle W.
03/2014
5.0
carpet cleaners
  + -1 more
The gentlemen from DanCare were extremely pleasant, professional and efficient. I would absolutely use them again!
Description of Work: Cleaned carpeting, moved small furniture items, protected the feet of the furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene S.
03/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They did a good job with the carpet cleaning. I was also very happy with the tile cleaning. I was very pleased with them.
Description of Work: I used DanCare Carpet Tile & Upholstery Cleaning Inc. for carpet cleaning twice and also for tile cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William H.
03/2014
5.0
carpet cleaners
  + -1 more
Cleaning included vacuuming, pretreatment, steam wand with condensate extraction, and a comb out. Results were excellent. Extra rooms were added at the same unit cost as the original offer. Crew was professional and efficient.
Description of Work: Cleaned carpet per 3 room offer and added 2 room for a total of about 850 sq ft. 18 mo. old carpet had discolored foot paths. (Spot cleaning had been done by owner in advance)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Carla W.
02/2014
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Great service, quality and professionalism;
Description of Work: Had 2 couches, two chairs, 3 large area rugs and about 8 smaller rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

DONNA S.
02/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Dancare was able to completely remove carpet stains that I had given up on. During the last cleaning they did 4 rooms stairs a closet and a large area rug. Dancare also does a good job cleaning up at the end and thoroughly raking the carpets.
Description of Work: We've used Dancare several times and they are much better than national chain carpet cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Tom M.
02/2014
5.0
carpet cleaners
  + -1 more
They were excellent. They were very careful, rolled up carpets, and successful in getting out stains. They had a great attitude and did excellent work. Their price was very reasonable.
Description of Work: They cleaned the carpet in the den and a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith F.
02/2014
5.0
carpet cleaners
  + -1 more
Marcos and Chris arrived at the appointment time. They explained how they would do the job, after seeing the rooms to be cleaned. They very efficiently got their equipment and began to work. Marcos and Chris asked me to check their work and I was very happy with the job. This is a company I would use again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150.07

Lynn B.
02/2014
5.0
carpet cleaners
  + -1 more
Without a doubt, these guys were professional, let you know exactly what was going on and walked you through the process. They looked over my trouble spots and suggested remedies--not the most expensive ones either. They were prompt--called before, courteous, professional and neat. I am asking them for some quotes on future needs.
Description of Work: I originally purchased 3 room of carpet cleaning with deodorizing and added 3 more rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joyce R.
02/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We called, left a message and someone returned the call within a couple of hours. I explained that we had purchased two chairs at an Estate sale and that they were much more soiled than I had thought when we bought them. I wasn't sure if it was worth having them cleaned or if I just needed to look at having them reupholstered. Additionally, we had purchased two smaller wooden frame chairs from an individual and decided to sell those. The cushions needed cleaning when we bought them, but I didn't want to put a lot of money into having them cleaned. The representative I spoke with was very professional and knowledgeable. He suggested that we schedule the appointment, they would evaluate the chairs and give me their opinion, an estimate if they felt the chairs were cleanable, and if not, no charge for the visit. The technicians called and arrived before the scheduled time which was perfect with us. After looking at the chairs and giving us a price for cleaning we agreed to have all of them cleaned. The fully upholstered chairs at $65 each, and the cushion sets (2) @ $25 each set. The upholstered chairs were white cotton and I have to say, they came cleaner than the technicians or we had anticipated. They worked for almost 3 hours and the results were amazing. We would not hesitate to call this company again, and would highly recommend them to anyone else.
Description of Work: Cleaned two fully upholstered Flexsteel chairs and two sets of chair cushions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Evangelos G.
02/2014
5.0
carpet cleaners
  + -1 more
As a result of heavy rains, water seeped in one of the downstairs bedrooms, getting the carpet wet. I shopvac'd the carpet to get most of the water up and placed a fan to dry it ASAP. Due to water stains, the carpet needed to be cleaned. I chose DanCare because of the high ratings from Angie's List. The two guys they sent were very courteous and professional. They took care when moving the furniture around, and when they returned it, placed foam blocks underneath to prevent the damp carpet from ruining them. They pulled up the carpet that got wet from the rain, to check for signs of mold. Luckily, there was none. They sprayed for mold in that area, as a precaution, and placed fans to get the carpet dried quickly. We cleaning the carpets of the other two bedrooms downstairs also. All the stains were removed and the carpets looked great! They were very accommodating and answered all my questions. I definitely would use DanCare again!
Description of Work: Cleaned carpet in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

monica Z.
02/2014
5.0
carpet cleaners
  + -1 more
Everything went smoothly, calmly, and all furniture was put back in it's place. The place always looks like a professional team was here . I wouldn't use anyone else for my carpet cleaning. They even offered a 20% discount for all work done in February. I always feel like I get the best service and price from this company.
Description of Work: They pretreated spots, moved furniture, including behind headboards of bed, put plastic or styrofoam blocks under all furniture including each dining room chair. They raked the carpet so it would dry nicer, used huge fans to dry the carpet, and worked in a professional manner, as always. I have used this company for 2-3 yrs. and find them THE BEST IN CARPET CLEANING in the area of Albuquerque. The owner is wonderful to talk to and deal with. Top rated company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.5

Diane L W.
02/2014
5.0
carpet cleaners
  + -1 more
This is the second time I have used DanCare. When I called and explained that I had a bedroom carpet that that had severe pet stains, I was told that they could have someone out later that afternoon. When the two man crew arrived they examined the room, then used a black light to show me the extent of the damage. They explained that there would be additional costs involved and gave me an estimate before they began the work. It took them a couple hours, and they did an outstanding job. They also explained that the carpet would take longer to dry than normal because of the extra solution they had to use. They explained everything in advance so there were no surprises. I can't say enough about the crew and the job they did. I would never use another carpet cleaner.
Description of Work: Cleaned and disinfected a bedroom carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra C.
01/2014
5.0
carpet cleaners
  + -1 more
They were phenomenal. I had another carpet cleaner months before and they were decent, but these guys were phenomenal. The receptionist was patient and relieved my concerns. Confirmed they had a good insurance policy. They came and they were very professional. They were stains from my cat and they got all of them out. They took their time.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Lisa M.
01/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
I had DanCare come to my rental home for an estimate to clean the carpets and tile. I was so impressed and grateful for Daniel's honesty regarding the carpets. He said that because of the extensive stains and dog urine smell the carpets would not clean well. He did say that he could get the kitchen and bathroom grout to look like new again. I had them return and clean the tile and it looks like new. Unfortunately, we will have to replace all the carpet in the house - fortunately, DanCare didn't charge me to clean carpet they knew would not come clean - then I'd have to pay to have the carpet replaced anyway. I will definitely hire them again!
Description of Work: Cleaned our kitchen and bathroom tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

sandralee M.
01/2014
5.0
carpet cleaners
  + -1 more
These people are great. They are prompt, friendly,and professional, and work extremely hard at cleaning your carpets. They cleaned the carpets so well that they look brand new, and they are over 10 years old. At one point, one of the workers was down on his hands and knees, separating carpet fibers individually so that he could steam out a grease spot. The work at less cost than some of the national companies I've used, and do a better job. I'll be using them again, definitely.
Description of Work: steam cleaned all the carpeting in a 3000 square foot house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Nancy Y.
01/2014
5.0
carpet cleaners
  + -1 more
The initial carpet cleaning was done quickly and efficiently in November. I didn't have them move a rug and clean under it but somehow it was moved over a foot so there was a 1' x 9' strip left not cleaned. I tried to clean it myself and failed, so I called them in December and asked if when someone was in the neighborhood they would stop by and do it. They immediately sent someone out and finished it up cheerfully and professionally.
Description of Work: I used DanCare Carpet Tile & Upholstery Cleaning Inc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Molly S.
01/2014
5.0
carpet cleaners
  + -1 more
Great service, very professional. I've used their carpet cleaning service twice so far and each time it's been an excellent experience. We're renting this house and unfortunately the carpets here have been extremely neglected, to say the least. Service was great from start to finish. You can rest assured that they know what needs to be done and they're very good at what they do. A couple weeks after the initial cleaning I came to the conclusion that one room could use some more attention so I called them to come out again. They were here within a day or two and did exactly what needed to be done. Will definitely be using their services again in the future.
Description of Work: Thoroughly cleaned carpets, spot treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Colston C.
01/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Two men arrived early in their announced time slot and completed all work expeditiously and at a high level of quality. Even the very dirty high traffic areas looked almost new when they departed.
Description of Work: Cleaned all carpets (living room, 3 bedrooms, 2 baths) and living room upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Juanita D.
12/2013
5.0
ceramic tile
  + -1 more
The provider was very professional, prompt and responsive. They spent about 4 hours initially cleaning the tile and grout. Once the floors/grout dried over a couple of days there were areas that needed to be re-done. They returned when asked again promptly and spent another 3 hours going over the floors again. The grout in the house was very dirty in specific areas and while overall it looks very, very good, there are still some grout lines that didn't get as clean as I would have liked. I would still use the provider again and would highly recommend them to other people.
Description of Work: The provider cleaned ~750sp fit of tile specifically the grout.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$512

Contact information

7900 Lorraine Ct NE Unit G, Albuquerque, NM 87113

http://www.dancarecarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Air Duct Cleaning,
Flooring Sales and Installation,
Dryer Vent Cleaning,
Pressure Washing,
Upholstering,
House Cleaning

FAQ

DanCare Carpet Tile & Upholstery Cleaning Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

DanCare Carpet Tile & Upholstery Cleaning Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers free project estimates.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers eco-friendly accreditations.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers a 10% senior discount.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers emergency services.
Yes, DanCare Carpet Tile & Upholstery Cleaning Inc offers warranties.
DanCare Carpet Tile & Upholstery Cleaning Inc offers the following services: Carpet cleaning, carpet repair and patching, carpet stretching, upholstery cleaning, air duct cleaning, tile, grout cleaning & area rug cleaning.

Contact information

7900 Lorraine Ct NE Unit G, Albuquerque, NM 87113

http://www.dancarecarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM