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Cristal Electric

Electrical

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.4
responsiveness
4.4
punctuality
4.8
Showing 1-5 of 5 reviews

William W.
06/2015
5.0
electrician
  + -1 more
Discovered that my previous electrician had improperly wired to GFI at the panel causing a constant tripping of the unit. Connected the breaker and GFI properly and reconfigured the panel. We tested the unit and it works fine now and the GFI tests good as well, providing required safety. I called with my problem on Friday afternoon. Luis carefully listened to my concerns and made an appointment for first thing Monday morning. He called ahead, showed up on time, and troubleshot the issue in about 5 minutes, finished the job in 15 minutes. He said it was so simple he couldn't charge me. This company is fantastic, fast, professional, courteous, and licensed and bonded. I would definitely recommend Cristal Electric for any electric work!
Description of Work: Troubleshot and fixed wiring of new 220V sauna unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry S.
01/2015
5.0
electrician
  + -1 more
Top-notch professional! I've used Cristal Electric for work in both commercial and residential areas and I've always been pleased with Luis' professionalism, promptness and integrity in how he does his work. This is one of the good guys! He gave me an estimate for installing four, single phase, 220 volt outlets in my garage which required him to reconfigure my service panel, penetrate the wall to run the conduit and wires into my garage, run conduit across the ceiling and install the four outlets. The work was done professionally and in a timely manner. Bonus! The final cost came in well under his estimate when I was fully prepared to pay the estimated amount. I highly recommend Cristal Electric to anyone needing and electrician who is trustworthy and well schooled in his craft! I've also used Cristal Electric in the past to troubleshoot a problem with circuit breakers going to a sub-panel in an office area constantly activating and shutting down power to an entire section of our building. Luis immediately diagnosed the problem as an insufficient breaker off the main panel along with wiring being installed from the main panel to the sub-panel that was not in compliance with safety and building code regulations. He immediately corrected the problem and eliminated any issues we had with circuits popping or overloading in that area. And he did it at a reasonable cost. Again, this is a good electrician and someone you can rely on to do any electrical job right!
Description of Work: Installed 4 220 volt outlets in my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dale H.
05/2014
5.0
electrician
  + -1 more
unknown
Description of Work: repaired faulty wiring (switch)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edmond A.
04/2014
3.0
electrician
  + -1 more
unknown
Description of Work: His work was good, except for dirt smudges left on my newly painted wall that I had advised them of before the work began. When the bill came it included a trip charge that had not been discussed, advised of or approved. After discussing it with him, he took it off the bill and I paid for the hours worked. Apparently that was the wrong thing for me to do, because he has yet to return any of my four phone calls since. I was going to give him more work, but I suppose the trip charge thing made him not want to return my calls, which is very discourteous and unprofessional. I simply expect that when someone quotes me a price for work, that they tell me if they have a trip charge or any other charges, so that I can decide if I want to pay for that. If you don't inform of it upfront, then you have no right to include it in the bill after the fact. And don't hold a grudge and not return calls.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$135

Larry S.
08/2013
5.0
electrician
  + -1 more
This place is awesome! I've used them several times in the past and every time their responsiveness, professionalism and quality of work has been above par. Luis is very easy to work with and seems willing to go out of his way to accommodate your schedule when possible. I called him for a continually tripping circuit at my business and he immediately identified the problem as too small of a load being carried for a sub-panel. He ran higher amperage wiring from the main panel to the sub panel and installed higher amperage circuit breakers on the main panel with eliminated all problems with circuit breakers tripping on the sub panel. Recently, I recommended him to a friend who was having a problem with circuit breakers tripping on her power panel at her house. He responded to her call in the evening and within an hour, replaced a couple defective breakers and the problem was solved! I highly recommend Cristal Electric be your first contact for any electrical issue.
Description of Work: Replaced bad circuit breakers and repaired an overloaded circuit box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    850 Shirly NE, Albuquerque, NM 87123


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical

    FAQ

    Cristal Electric is currently rated 4.6 overall out of 5.
    No, Cristal Electric does not offer free project estimates.
    No, Cristal Electric does not offer eco-friendly accreditations.
    No, Cristal Electric does not offer a senior discount.
    No, Cristal Electric does not offer emergency services.
    No, Cristal Electric does not offer warranties.

    Contact information

    850 Shirly NE, Albuquerque, NM 87123