Carpet Source

Carpet Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

I know selecting the right floor covering for your home or business is hard, it's also time-consuming and very confusing with all the misinformation out there. As the founder of Carpet Source, it is my mission to make your experience smooth, hassle-free, efficient and as pain-free as it gets. Almost 20 years ago when I eliminated our showroom and kept the warehouse space, I systematically dissected every aspect of our process with you in mind, the client. I had to – over many years – figure out what was best for you and how to consistently deliver superior service and excellence at every touch point. My first thought was "How can I make it easy for the client to select the right floor for her/his needs while eliminating the old clunky way of doing things; while still making it affordable and consistent?" Well, many years later here we are with an efficient and affordable process that does exactly that. It is a work in process, we learn something new every day and are constantly tweaking it, I know it'll never be perfect. What is? Yet, I still want you to have the best experience we can possibly deliver. Okay, now that you know why we do what we do for you, here is the obligatory promotional part of the intro, I hope to visit with you soon. We deliver high-quality carpet & flooring in Albuquerque, NM at the best price without the hassle! Why are smart customers choosing Carpet Source USA? Check out your top 5 benefits: 1) You'll eliminate the middleman. 2) You'll buy carpet directly from the mill. 3) You'll incur no carpet showroom expense. 4) You'll receive full carpet warranties. 5) You'll select from top name brand carpets.

Business highlights

25 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

We offer Flooring Sales, Installation of the products we provide, Carpet, Hardwood, Vinyl, Laminate, & Tile. Respectfully, we do not do carpet or tile cleaning, nor repairs-- We also do not install products not acquired through our company. Thanks in advance for the opportunity to serve.

Services we don't offer

We do not offer Sanding and Refinishing of Hardwood Floors, nor Shower tile or Back splash tile. No Carpet Repairs nor cleaning or re-stretching. Limited to sales and installation only of the products we provide.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 149 reviews

Julene L.
09/2016
5.0
carpet installation
  + -1 more
Great. The estimate was efficient and considerably lower than others. I was not pushed to purchase more expensive product as others often do. Installers arrived and worked consistently all day. They were very helpful, moved all furniture carefully as contracted and were easy to have working in the house. Everything looks beautiful, including the areas that were more difficult to carpet.
Description of Work: Carpet installation on stairs, landing and upstairs bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Carpet Source
Hi [Member Name Removed], I'm so happy you left those details, it was a tough install, but we aren't only here for the easy ones. Thank you for the great review, we will always be here to serve, if you need us. All my best, Don Lovato Pres. CarpetSourceUSA.com

Kevin M.
07/2016
5.0
carpet installation
  + -1 more
The purchasing process was sooo easy. Tim showed up at the house for an estimate. After measuring the rooms, the numbers were fed into his laptop which figured out the best way to cut the carpet roll with a minimum amount of waste - saving money! He even brought samples of popular carpets to choose from. After making the choice, the install was scheduled and was able to pay in full right there, cost includes a new pad and old carpet removal. The whole process was done in no time!
Description of Work: Install new carpet in 3 bedrooms (605 sq ft)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Carpet Source
Hello Mr. [Member Name Removed], What a beautiful review, thanks so very much! I shared this with my team members, including Tim, and we were ecstatic, and giddy all day. :) I hope you will call us if there are any challenges with the carpet or need any service/warranty work. I also wish you many years of service from your beautiful carpet. All my best, Don Lovato Pres. CarpetSourceUSA.com

Richard C.
06/2016
5.0
carpet installation
  + -1 more
It went great! Tim was very honest and recommended a great carpet for our house. The installation was so easy...technicians arrived on time in the morning and were done shortly after lunch! Super glad we found Carpet Source through Angie's List and would definitely recommend them.
Description of Work: Sold and installed carpet for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Carpet Source
Hi [Member Name Removed], Glad you're pleased, sir! Tim was honored and humbled when I showed him this review, thanks for that privilege. We hope to be of service to you again, and also to your friends and family, it's been a delight dealing with you and I hope to cross paths again, in or outside of business, we appreciate the opportunity to serve. All the best, Don Lovato Pres. Carpet Source USA

Sylvia W.
02/2016
5.0
carpet installation, flooring contractor
  + 0 more
The salesman was very knowledgeable of the products. He was very professional. He took all the time I needed to made a decision on choosing the carpet I wanted for my house. The carpet installers did a great job installing the carpet. They were very careful not to damage my furniture when moving it out of the bedroom. I have a sleep numbers bed. Joshua had previous experience in moving sleep number beds. He did an excellent job moving the bed. When they were finished they made sure my sleep number bed was working properly and my TV was working properly. I plan on using Carpet Source again to do my other bedrooms.
Description of Work: Installed carpet in bedroom and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Carpet Source
Dear Mrs. [Member Name Removed], We are so happy that you're pleased with everything! I just emailed the whole team to let them know that they all did a fabulous job...and I also send them a screen shot of the review.:-) Again, thank you so much for the opportunity to serve and we are looking forward to the rest of the bedrooms project. We appreciate how easy you were to wok with, I wish I could leave you a "5 Star Review". May you have many years of joy with your new carpets! All my best, Don Lovato Pres. Carpet Source USA

Karen O.
12/2015
5.0
carpet installation
  + -1 more
Easy appointment for quote fair price and quick installation. eGreat Service! Will use again.
Description of Work: Removed old carpet and pad/installed new pad and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Carpet Source
Hi [Member Name Removed], I'm so glad we could help you and that you enjoy the floors, we appreciate the business and well the opportunity to serve. You are easy to work with and it's also very much appreciated. If you need anything more or have any challenges with the floors, please call us ASAP and we will take care of you. All the best, Don Lovato Pres. Carpet Source USA

Mindy A.
11/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
The tile pattern selected required experts due to the difficulty of the install. Carpet source was exceptional, making this complicated install perfect. As a Certified Staging Professional, I vetted many carpet companies in Albuquerque. Carpet Source came out on top. I then learned that they offer a variety of quality flooring options. They have since proven over and over that they go above and beyond to make their client's happy. It is such an advantage for my clients to be able to see options in their own space and lighting. Carpet Sources's estimator is a gem- professional, knowledgable, a good listener who really cares to meet the client's needs and a true gentleman. An important component of their success is the quality of their installers. It is my understanding that most have worked for Carpet Source for many years, offering testament to the quality of the company and how they value their employees as well as their customers. This is an exceptionally well run company in which I will continue to place my trust. Mindy Abramson Distinguishing Style
Description of Work: Tile provision and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Carpet Source
Hi [removed member name], it's been a pleasure working with you these last few years, I'm so glad to be a part of your "go-to-crew". You're always easy to work with, and I'm glad we can please your clients, thanks so much for the beautiful review! All the best, Don Lovato Pres. Carpet Source USA

Joanne T G.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
Everything went well. Hopefully it will stay that way!
Description of Work: Replaced padding and carpetting in bedroom and office.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carpet Source
Hello [Member Name Removed], What a great review.! I promise, it will stay that way, and if it doesn't, just call us and we will make it good. :) Thanks for being such a nice person and hope we cross paths again, thanks again. All my best, Don Lovato Pres. CarpetSourceUSA.com

Albert Z.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
The owner arranged for carpet selection and installation on short notice. It was a straightforward installation that went well and according to the plan.
Description of Work: Installed new padding and carpet in a master bedroom and a walk in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Carpet Source
Hello [Member Name Removed], Great to hear from you, and we are so please you're happy and that we were able to accomplish your goals. Thank you for the beautiful review, we will be here when you need us. All my best, Don Lovato Pres. CarpetSourceUSA.com

SHERAN M.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
They came out and showed us several samples, explained pros and cons of each. They arranged for their contractor to take out the old carpet and install the new carpet. We would definitely use their services again.
Description of Work: Sold us two bedrooms of Mohawk carpet and had the old carpet removed and new carpet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carpet Source
Hello [Member Name Removed], So happy to hear from you, thanks for reaching out, hope you're doing well and enjoying the new carpets! Please reach out if you need us for anything at all, we are only here to help. All my best, Don Lovato Pres. CarpetSourceUSA.com

DALE T.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
After I chose my new carpet, the installation date was scheduled for about 12 days later. They arrived on time and did a very professional job..The new carpet looks great.
Description of Work: Installed new carpet in living room, dining room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Ed V.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
This is a very professional company. From the estimate thru the install, it was a great experience. A couple contractors that we contacted for estimates told us they didn't even do outdoor carpet. Carpet Source was happy to come out, but gave us a ballpark estimate over the phone first. They were not the cheapest nor were they the most expensive; but the fact that we are expecting this carpet to last for at least 10 years, meant we wanted a quality install. They recommended Shaw indoor/outdoor carpet and it looks beautiful. I was a contractor for 30 years, so I know when a company has their act together and these guys are very good. Would use them again without hesitation.
Description of Work: Removed old carpet and installed new outdoor carpet on back patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Patty M.
08/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Don Lovato came out and showed us samples and gave us prices. We originally just wanted the bedroom done but then decided to do tile in a garage for a showroom look. The prices were very good and the service was great. The workers showed up on time and were very respectable. They did a great job. It is so nice to have a company that does what they say they will do. when they say they will do it and for the price agreed upon.
Description of Work: Carpet in bedroom and tile in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Tonya M.
08/2015
5.0
carpet installation
  + -1 more
The team of Andrew, Martin and BJ from Carpet Source had done similar flooring for me last year at another house, so I called upon them again. I was very pleased with the end result. The floors look great and they worked quickly and cleaned up well.
Description of Work: Had Carpet Source remove carpeting from two bedrooms and replace with laminate wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Carpet Source
Hi [Member Name Removed] Thank you so very much for the repeat business and beautiful review! It's always a pleasure to serve, you're do understanding and easy to work with, again, we appreciate you more than you'll ever know. I hope that your floors are as gorgeous as last time and that you receive many years of enjoyment from them, be well and hope you have a great rest of the summer. Don Lovato Pres. Carpet Source USA

Janette S.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
The installer must have run out of padding, because he used a thinner padding in a small area. He didn't bother to tell me, and luckily I discovered it on my own because I felt a dip in the carpeted area in the hall. I called, and the problem was taken care of. I think it should not have happened in the first place. I think it's a great company, but the installer needs a reprimand!
Description of Work: removed old carpet and installed new carpet in three rooms: living/dining, master br. 2nd br plus hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Diane V.
07/2015
5.0
carpet installation
  + -1 more
very well. It was done in a timely fashion and Andrew and his crew were great. Only two things the painter noticed after the laminate floor was installed: baseboards had been put back with glue from carpet still on so painter had to scrape that off and closet doors did not hang correctly which painter also fixed. Otherwise A+
Description of Work: removed old carpeting, Installed new carpet in one room and laminate in another.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Carpet Source
Hi, I showed Andrew and the rest of his team this review this morning and they were elated, to say the least. I did mentioned the doors and the adhesive and he made a note to do some refresher training with his team members. We appreciate your patronage and the opportunity to serve, thanks so much for the great review and we sure hope to serve you again in the future, thanks again Diane!

Donna J.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
Samples were brought to my house within a few days of my first call and I chose the carpet and pad at that time. The price was much better than the estimate from another supplier. The carpet was installed per my schedule and they did a great job. I am very happy with this company and will use them again.
Description of Work: Installed new carpet and pad in a small bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Carpet Source
HiAccepted SP response, The entire team here at Carpet Source really enjoyed you and also doing business with you was so pleasant, thanks for making it such a pleasure to serve you. We all look forward to serving agin in the future. Don Lovato Pres. Carpet Source USA

Gilbert Q.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
Tim came to our home and showed us several carpet samples. After shopping around further we asked Tim to come by a second time since we had decided on the brand of carpet but wanted to be sure of the color. He obliged. Paul 1 and Paul 2 arrived as scheduled to do the installation. Paul 1 asked me to verify the carpet that they brought was correct. I noticed that the carpet was correct but the pad was not. Paul 1 admitted his mistake and helped Paul 2 move furniture out of a bedroom so that Paul 2 could get started removing the old carpet while he went to pick up the correct pad. Both Pauls worked hard all day to get the carpet installed, often consulting with us about placement of the carpet seams and furniture. They vacuumed the new carpet, hauled off all the old carpet and pad, and cleaned up all but a few of the loose carpet fibers on the front porch. We were very pleased with the result and would definitely use them again.
Description of Work: They installed carpet in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Carpet Source
Hi Mr, It was a pleasure to serve you sir, both of the "Paul's" were delighted to install you new carpet and especially enjoyed working with you as well. I hope you get many years of service from the carpet and that you selected and that you'd call us immediately if there is any challenge with it, thanks again. Don Lovato Pres. Carpet Sourced USA

Ilona M.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
The Carpet Source team was very helpful in showing us carpet choices, discussing the pros and cons of each type of carpet, measuring the room, and ordering the carpet. They were on time and professional, did a wonderful job with the installation, and all at a very reasonable price.
Description of Work: On two separate days, they came in and installed carpet in a room for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Carpet Source
Hi [Member Name Removed], thank you for the glowing review, we are happy when you are! Everyone at the office said you were such a nice person, thanks for trusting us with the aesthetics of your home. Be sure to call us immediately if you have any problems or concerns with the floors. I hope you enjoy the rest of spring, and hope to run into you out there around town, it is always a pleasure to chat. On behalf of the the 33 members of the Carpet Source Team, thank you for trusting us with your floors and allowing us to serve. All the best, Don Lovato Pres. CarpetSourceUSA

Pam W.
04/2015
5.0
carpet installation
  + -1 more
They did the whole upstairs; the stairs, 3 bedrooms and a hallway. They were really nice and I would highly recommend them.
Description of Work: I used them to put the carpet down when I moved in at the end 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Carpet Source
Hi [member name removed], It's always a pleasure to see you and visit, and we really appreciate your business. I'm glad you're so well pleased, it's important to us. We always look forward to your calls because your so pleasant to work with. Thank you for the beautiful review and I hope we get to do more business with you in the future. May you have many years of good service from the new new floor coverings. All my best, Don Lovato Pres. Carpet Source USA

Jonathan L.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
I got three bids to replace the carpet upstairs in my home. Carpet Source was the lowest bid as well as providing the highest quality of carpet, so we choose them. One factor in the choice was the professionalism and knowledge of their sales person, Tim Hickman. We asked him about what carpet might work best for us and he gave us great recommendations, and pros/cons of each type. Tim was wonderful to work with and patiently answered all of our many questions; he is respectful and not pushy at all. His background and knowledge about the carpet industry and the products available was outstanding! Carpet Source worked with me to schedule the installation before I had company arriving, which was nice of them! Their office staff, Ruth and Diane, are so nice, professional, and pay attention to all the scheduling details! When Alex's team came to install the carpet they were right on time and pleasant to work with, as well as having years of experience. They were very careful with moving the furniture, especially an antique dresser that is fragile. I appreciated that. They completed the job in one day and did not make a mess in the house with the old carpet removal, etc. When we had a minor problem I let Carpet Source know and I have never seen such a quick response! The owner of the company himself, Don Lovato, came to see it, and his team called me within the hour to schedule a fix. Don is also so nice to work with! The fix was done the very next day to my satisfaction, by an expert installer named Andrew, who was very meticulous in his work. I was very impressed with the great responsiveness of Carpet Source. My carpet is great and looks beautiful! I highly recommend Carpet Source. They seem to be a company that takes customer service very seriously and I would certainly use them again!
Description of Work: Carpet Source installed new carpet on the second floor and stairs of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from Carpet Source
Hi {removed member name}, Thank you for the incredible review, we really appreciate you taking a moment to send it in, it's was a great pleasure serving you and your family. I hope that you don't have any more challenges with the stairs that we repaired or the rest of the new carpet. :) Please let us know if there is anything more we can do, you both were very pleasant and easy to work with. I wish we could review our customers, I'd easily give you guys 5 Stars. May you have many great years of service from your carpet and installation, please let us know when you want to install new carpet or tile in the rest of the house. You picked the best quality carpet, so it should last 35 years at least. We have sincerely enjoyed working with you, thanks for all you did. All my best, Don Lovato Pres. CarpetSourceUSA

Tonya M.
02/2015
5.0
carpet installation
  + -1 more
I contacted Carpet Source for an estimate on removing carpet and installing laminate wood in the living room and dining area. I had seen their good review on Angie's List and saw that they also installed laminate flooring. Don brought me a sample of the flooring as I was wanting to match it with similar flooring in the bedrooms. The installer, Andrew, and his team, Martin and BJ, did an excellent job. First, they leveled the floor properly as they were installing a "floating" floor and everything had to be level. There is a curved walkway of ceramic tile between the living room and dining area, and so each end board had to be trimmed to match the curve. As it turned out, they matched the boards right up to the ftle, which was already curved, and used grouting which matched the laminate wood in the transition between the tile and laminate wood. I was very pleased with their work and their attitudes - very polite and helpful.
Description of Work: Removed carpet and installed laminate wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Carpet Source
Hi [member name removed], We were so pleased to see your glowing review, thank you for that! It was a challenge to get that curve done well, and it took some innovative thinking by the whole team, we are glad you're pleased. Let us know if anything more can be done to ensure your satisfaction and we will respond ASAP, thanks again and be well [member name removed]. :) Warm regards, Don Lovato Pres. CarpetSourceUSA

Liz T.
01/2015
5.0
carpet installation, hardwood floor
  + 0 more
They were great. Everything was great especially the installers who came to our house. They were super fast and they cleaned everything up. They moved the furniture. They made sure they put it back in the same places. They even waited at my house after they finished to pick up the furniture pads (which they put underneath the legs of the furniture so that they could install without scratching the floor) before they left. Their prices were competitive. I had six different estimates and their prices were in the middle. I would absolutely use them again.
Description of Work: We have used Carpet Source. They just finished up our floors about a week ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Carpet Source
[member name removed], Serving you was easy, your were so pleasant to work with and our installers raved about you. Thanks for your kindness and your business as well as this great review. I hope we can do more for you sometime in the future. We appreciate the opportunity to serve you and your family. Please call us if there is absolutely anything we can do to help.

Kevin K.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
Great company to work with from sales to installation
Description of Work: Removed tile and installed carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Carpet Source
Hi [member name removed], It was a pleasure working with you. I hope we get an opportunity to serve again in the near future, we appreciate your business & your great review! Enjoy your new floors and please call us if there are any issues that need to be resolved. Thanks again. Don Lovato Pres. Carpet Source USA

Joyce W.
11/2014
5.0
carpet installation, flooring contractor
  + 0 more
I had my first appointment with Tim from Carpet Source on October 21. Tim brought carpet samples to my house and he was knowledgeable and helpful. After checking a couple other carpet places in town, I had Tim bring over some larger samples of the color I wanted and that was when I made my purchase. The carpet was ordered and arrived in about a week and I had my install about a week later. The 3 guys that did the install were great; they were on time, professional, friendly and very helpful. I have already recommended Carpet Source to a friend.
Description of Work: Moved all furniture, removed old carpet and installed new carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,094

Response from Carpet Source
Hi (removed member name), I hope your holidays went well. We just read your appreciate your kind words, thank you for allowing us the opportunity to serve, it was a pleasure. In fact, both the estimator (Tim) and the install team commented on how great you are to work with, and even how kind you are - thanks for that as well. If there is anything more we can do, or if you need any warranty work done please call us and we will take care of you. Thanks, Don Lovato Pres. CarpetSourcUSA.com

John F.
10/2014
5.0
carpet installation
  + -1 more
The work was of the highest timeliness and quality ... the contractor kept the client continually updated on progress ... and followed up personally to assess the results.
Description of Work: Visited the property, took pictures, recommended several product options, made the entire process clear, easy, and pleasurable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Carpet Source
Hi Mr (member name removed), We are so glad that you left a review, we were wondering if you would. Even though we've never had a chance to meet in person, we wanted to make sure you saw the carpet style and colors in your own home in Santa Fe from all the way California. This was the reason we made the presentation videos for you. We are glad that you are satisfied, thank you for everything, let us know if there's anything more we can do. All the best, Don Lovato Carpet Source USA

Contact information

3300 Princeton Dr NE Ste N3, Albuquerque, NM 87107

https://carpetsourceusa.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation

FAQ

Carpet Source is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Carpet Source accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Source offers free project estimates.
No, Carpet Source does not offer eco-friendly accreditations.
Yes, Carpet Source offers a 10% senior discount.
No, Carpet Source does not offer emergency services.
Yes, Carpet Source offers warranties.
Carpet Source offers the following services: We offer Flooring Sales, Installation of the products we provide, Carpet, Hardwood, Vinyl, Laminate, & Tile. Respectfully, we do not do carpet or tile cleaning, nor repairs-- We also do not install products not acquired through our company. Thanks in advance for the opportunity to serve.
We do not offer Sanding and Refinishing of Hardwood Floors, nor Shower tile or Back splash tile. No Carpet Repairs nor cleaning or re-stretching. Limited to sales and installation only of the products we provide.

Contact information

3300 Princeton Dr NE Ste N3, Albuquerque, NM 87107

https://carpetsourceusa.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM