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BENCHMARK WOOD FLOORS

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

Benchmark Woodfloors, Inc. “Our Benchmark is Craftmanship” Located in Albuquerque, New Mexico, we specialize in the installation, sanding, finishing and maintenance of quality hardwood floors for both residential and commercial properties. We strive to remain educated in the challenging and ever changing industry by continually updating our education in the field. We are working hard to establish, within our industry, the standard for excellence in craftsmanship and to create the standard for excellent customer service. As a company that specializes in wood floors and customer satisfaction, we are certain that you will find that we offer the best products and services available. We service the state of New Mexico. We hope you will give us a try. You’ll be floored! LICENSE # 58043

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Our president, Kevin Mullany, serves on the NWFA Steering Committee and is part of an exclusive group who have earned and been awarded the NWFA Craftsman Degree. Kevin has also served as an instructor for NWFA sponsored educational programs including the Advanced Custom Installation School. We specialize in the installation, sanding, finishing and maintenance of quality hardwood floors for both residential and commercial properties. We strive to remain educated in the challenging and ever ch

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-20 of 20 reviews

John V.
04/2017
5.0
hardwood floor
  + -1 more
Work was performed beautifully, crew was on time, price was what Bruce said it would be. What made the service outstanding is the time Bruce spent working with us to determine what to do with the other hardwood in the house (that had been covered with carpet for years), and how generous he was with his time and how helpful the information was. Benchmark will be my first call for any hardwood work in the future.
Description of Work: Refinish older hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lisa F.
03/2017
5.0
hardwood floor
  + -1 more
Benchmark does quality work. We have used them in the past and will use them again.
Description of Work: Resealing wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory P.
03/2017
5.0
hardwood floor
  + -1 more
They did one room at a time. They are very reasonable for what they did. They did an outstanding job. They even had the piece between the hallway and the flooring in each room, he picked up a really nice grain and then they had to sand it down so it was a smooth transition from the tile to the floor which was slightly raised. They did a beautiful job. Then of course, they float the floor so everything is even. Quality is outstanding. The guys also do the gymnasiums over at the University of New Mexico and some other high schools around town. So, these guys are top notch. I am going to have them do the master bedroom.
Description of Work: They installed engineered hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Diane M.
10/2016
5.0
carpet installation
  + -1 more
Good. They worked hard to find the wood I needed. They followed up with me and they were easy to connect with. Their price was better than others.
Description of Work: I only purchased wood flooring from them -- I was looking for Fir which is difficult to find

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Scott A.
05/2015
5.0
hardwood floor
  + -1 more
Well
Description of Work: Estimates

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

James S.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished floor that had been damaged by previous finisher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,800

ramona W.
12/2014
5.0
hardwood floor
  + -1 more
Bruce with Benchmark was awesome. What stood out were his professionalism and honesty.
Description of Work: We have used Benchmark Floors. They did our hardwood floors throughout the whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mindy A.
11/2014
5.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
As a Certified Staging Professional I am quite particular with the professionals with whom I work. I have had the chance to work with Benchmark twice so far. The experience was stellar the first time and thus is why I continue to refer to them. Having very recently moved my business from Ohio and opened in Albuquerque, I know I will have many opportunities to use them again. Their work is untouchable- perfection- and is really artistry. Everyone associated with this company is committed to the quality of the work and the homeowner's happiness. It is a flashback to the days of hard work, commitment and teamwork. How refreshing. If you are looking to have your old wood floors repaired or refinished or to have new floors installed, call Benchmark! Mindy Abramson, CSP Distinguishing Style
Description of Work: Repaired existing wood flooring (job earlier in 2014) Tear out of floating floor and tile underneath, install hardwood floors (11/2014)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Piero S.
09/2014
5.0
hardwood floor
  + -1 more
I did not actually use them because their prices were a little high for me. I did not dislike anything. They were very professional, timely and they answered all my questions. They even came out to my house to give me the bid for the installation and refinish. It is a good company all the way around.
Description of Work: I bought wood from them, but did not use them for refinishing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Nancy K.
08/2014
5.0
hardwood floor
  + -1 more
,
Description of Work: Stripped and refinished wood floors in kitchen. After three coats the surface was not smooth - they came and agreed with that opinion and coated a 4th time with heavier coat. Floor looks and feels great now. I was also impressed with the amazing lack of dust i the kitchen/house after a full stripping.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Stefan G.
08/2014
1.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
We were impressed with the information Bruce provided us about the different types of woods, stains, etc. He did an excellent job educating us and was very patient with us PRIOR to providing service. Once we placed our order, there were delays in receiving the materials and then difficulties with the installation/quality of the work. Within a few months of installation, the sealant was very scratched and the nail holes were very noticeable. It took many, many phone calls and emails to get someone out to look at the product. Ultimately, they did not stand behind their job and wanted to charge me to re-seal the floors, even though it was only six months after installation. Subsequently, we used another company to re-seal the floors who charged less, and so far (three months later), there is not one scratch on the floors! I WOULD NEVER recommend using Benchmark. They were unprofessional and incredibly frustrating to work with, PLUS their sealant was poor quality.
Description of Work: Installed wood floors and stairs.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$40,000

Richard V.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Very pleased with the product and service. Highly recommend. Estimate accurate, workers very good at keeping work area clean, and started and finished on-time.
Description of Work: Install birch wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Carol P.
05/2014
2.0
hardwood floor
  + -1 more
unknown
Description of Work: He came, was charming, surveyed the damage, said he'd have an estimate "tomorrow" and I never saw or heard from him again.
Rating CategoryRating out of 5

Page P.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Benchmark did an excellent job of installing new wood floors in my house. They were professional, responsive, on-time, worked with my schedule, etc. Their price was comparable to other higher-end specialty installers.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David E.
02/2014
5.0
flooring contractor, hardwood floor
  + 0 more
This is the second time I've used Benchmark. Several years ago, we had them refinish all of our hardwood floors and they did a fabulous job. Very prompt, courteous, and professional. They kept the dust to a minimum and the floors looked great. They have also held up very well. Recently, we re-tiled the entry and wanted the old quarry tiled steps to be replaced with hardwood steps to match the floor in the hallway. Also, 2two steps down from the kitchen into the dining room. Once again, Benchmark came through with flying colors. They worked with the tile installer to be sure that everything ended up at the same level and after the tile was down, installed new oak stairs that look like they were always there. Can't say enough good things about Kevin & his crew.
Description of Work: Fabricated & installed new oak steps in entryway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Susan G.
01/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Work was completed in a timely manner. Everyone was great to work with. They even moved all our furniture. Would highly recommend to anyone.
Description of Work: Benchmark removed all carpet (except closets, per our request) from the entire house. Replaced with engineered hardwood we had chosen from samples they lent us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Maxwell K.
09/2013
5.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
They showed up on time, were friendly, and all that jazz... The price point was a little high at about $1.75 per square foot, but not unreasonable. The quality is excellent. There are a few spots where debris got stuck in the polyurethane and a couple of missed spots (in hard-to see corners). However, given the amount of flooring in my house, this kind of thing was bound to happen. In the areas you can see, there are no marks, air bubbles, or any of the other blemishes you see on poorly coated floors. For that matter, most of the areas you can't see are perfect too.
Description of Work: Sand and double re-coat of wood floors.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Gregory P.
02/2013
5.0
flooring contractor, hardwood floor
  + 0 more
This was the second time I've used them and it went fantastic. They're punctual and fair. They do a fantastic job and their cleanup was fantastic. Any problems I had, and there was only one, was solved immediately. One of the owners actually came out on both occasions to inspect and finalize the work. All of their technicians are experienced and overall I'm extremely happy with these guys. You get what you pay for.
Description of Work: Benchmark Wood Floors installed engineered hardwood floors for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Tom F.
01/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent job. The new hardwood floor is very high quality. Transition to existing floors is excellent. Refinishing job was also of high quality. When the floating panel floor had mistakenly had the wrong finish (gloss rather than satin), the owner of Benchmark Flooring came over himself to inspect and did not diminish the obvious contrast to the other floors. He personally applied a new topcoat so that the satin finish is perfect. This experience could easily have gone bad and instead they were pleasant to deal with. I highly recommend Benchmark Wood Floors for new installations and refinishing jobs.
Description of Work: Installed new oak flooring. Matched perfectly with floors installed 50 years ago. Beautiful matte finish. Refinished existing wood floors, both original tongue and groove and floating wood floor (pre-fab panels)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

ELIZABETH G.
07/2006
5.0
hardwood floor
  + -1 more
THEY HAD THE NEW FLOOR INSTALLED WITH NO PROBLEMS. THE PEOPLE THE COMPANY SENT TO DO THE JOB WERE VERY COURTEOUS AND PROPER. IT WAS A GOOD EXPERIENCE.
Description of Work: THEY INSTALLED A NEW HARDWOOD FLOOR IN MY DINING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

    Contact information

    5620 VENICE AVE NE STE A B C, Albuquerque, NM 87113

    www.benchmarkwoodfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    58043
    Trade License Locale
    New Mexico
    Trade License Authority
    CID
    Trade License Expiration
    07/31/2017
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Carpet Sales and Installation

    FAQ

    BENCHMARK WOOD FLOORS is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    BENCHMARK WOOD FLOORS accepts the following forms of payment: Check,MasterCard,Visa
    Yes, BENCHMARK WOOD FLOORS offers free project estimates.
    No, BENCHMARK WOOD FLOORS does not offer eco-friendly accreditations.
    No, BENCHMARK WOOD FLOORS does not offer a senior discount.
    Yes, BENCHMARK WOOD FLOORS offers emergency services.
    Yes, BENCHMARK WOOD FLOORS offers warranties.
    BENCHMARK WOOD FLOORS offers the following services: Our president, Kevin Mullany, serves on the NWFA Steering Committee and is part of an exclusive group who have earned and been awarded the NWFA Craftsman Degree. Kevin has also served as an instructor for NWFA sponsored educational programs including the Advanced Custom Installation School. We specialize in the installation, sanding, finishing and maintenance of quality hardwood floors for both residential and commercial properties. We strive to remain educated in the challenging and ever ch
    ask for details

    Contact information

    5620 VENICE AVE NE STE A B C, Albuquerque, NM 87113

    www.benchmarkwoodfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed