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Baillio's

Appliance Sales and Installation, Appliance Repair, Computer Repair,

About us

Family owned and operated. License number: 88534. Financing available. See website for additional services offered.

Business highlights

58 years of trusted experience

Services we offer

Electronics & appliance sales. TV, antennas, AV blank media, AV furniture, video, DVD players, camcorders & digital cameras, desktops & servers, notebooks, motherboards, hard drives, disk drives, network storage, monitors, projectors, printers, home audio, mp3, computers, ram, flash memory, memory adapters, modems, repeaters & transceivers, hubs & switches, cameras & optical systems, car audio, home & office, dishwashers, dryers, microwaves, refrigerators, & washers.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
16%
3
5%
2
5%
1
16%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.0
responsiveness
4.0
punctuality
4.2
Showing 26-37 of 37 reviews

lisa W.
12/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: Stove repair

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tina T.
09/2015
5.0
appliance sales, tv repair
  + 0 more
unknown
Description of Work: Exchange of television set and set up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anne O.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Our dryer had a sensor going off that prevented the dryer from working. We had purchased a service agreement when we purchased the washer and dryer. Within a week the problem detected, the part ordered and the dryer restored to working order. We are a family of 7, 3 under 3, so being without a dryer was stressful. Baillos responded promptly to our request and their technicians were professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice W.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Have used Baillo's in the past and they have always provided the best service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Elaine P.
04/2015
2.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: This work was actually done through the former Santa Fe location. We purchased a wine refrigerator from Baillos that stopped working. When we took it in for repair, we were told that they would contact us later in the week with an estimate. They did not contact us. We had to call several times to obtain the estimate and it then took them almost a month to repair. They never contacted us with the status and were unhelpful when we called. We finally got our refrigerator back but their customer service was atrocious.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

kerry M.
12/2014
4.0
appliance sales
  + -1 more
unknown
Description of Work: purchased and installed walloven combo

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,800

david H.
04/2014
1.0
appliance sales
  + -1 more
unknown
Description of Work: they never responded to my request

Rating CategoryRating out of 5
responsiveness
1.0


Jill O.
05/2007
5.0
appliance sales
  + -1 more
The refrigerator we ordered was not the one they delivered. We did have a problem with them trying to charge us extra for the right one, but after speaking with the manager it all worked out. The installation went very well. There was one guy doing it and it took him about 2 hours. He had to hook up the gas line to the stove. He did make sure that they were flush to the walls and countertops. He also took all of the packaging with him. He was very nice, polite, clean, and very professional. He did show up on time as well. I thought the price was good for the quality of appliances we purchased.
Description of Work: We purchased a Kitchen aid refrigerator and a dishwasher from them. We also purchased a gas range made by Frigidaire. They did deliver and install all 3 items for us. They did leave the old appliances behind in the garage as we had asked them to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Sandra K.
10/2006
5.0
appliance sales
  + -1 more
David Roseman, the salesman who greeted me when I approached the appliance section, was just great. Baillo's advertises themselves as the 'home town company' and they deliver on their motto. I felt at ease from the get-go. I knew more about what I did NOT want, than what was available, and David steered me in the right direction within minutes. I trust this company... I just can't stand the 'big box' stores, and it's wonderful to find a store that offers old-fashioned service, but is up to the minute with the latest gizmos, and prices that can't be beat. Every appliance I buy will be from this store. An extra plus - the delivery and set up team were so very careful, and courteous and have worked for Baillo's for many years.
Description of Work: I purchased a front loading washer/ dryer and pedestal stand set plus an extended warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,791

SALLY R.
07/2006
5.0
appliance repair
  + -1 more
I WAS VERY HAPPY THAT THEY KNEW HOW TO FIX THE PROBLEM. THEY WERE VERY FRIENDLY AND COURTEOUS ALSO. I HAVE THEM FIX MY THINGS ALL THE TIME, SO I THINK THEY ARE ONE OF THE BEST COMPANIES AROUND.
Description of Work: THEY FIXED THE TIMER ON MY WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

KEITH S.
07/2006
5.0
appliance repair
  + -1 more
THEY HAD GREAT AND PROFESSIONAL WORK. THEY WERE VERY QUICK AT THE WORK THEY ALSO WERE VERY INFORMATIONAL AND ANSWERED ALL MY QUESTIONS I HAD WHILE WORKING. I WOULD RECOMMEND THEM TO ANYONE OF MY FRIENDS FOR THEIR WORK TO BE DONE.
Description of Work: THEY CAME TO OUR HOME AND PUT A NEW HEATING COIL ON THE DRYER AND FIXED THE DEFROST ON THE REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
appliance repair
  + -1 more
I CALLED THE COMPANY WHEN I NOTICED A SMALL STREAM OF WATER COMING FROM UNDER MY WASHING MACHINE. THEY CAME RIGHT OUT THE NEXT DAY. WHAT I DIDN'T KNOW WAS THAT THERE WAS MOLD WHERE I COULDN'T SEE. THEY CLEANED THAT AS WELL AS FIXED IT.
Description of Work: THEY CAME TO FIX A SMALL LEAK IN MY WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45
    • 1
    • 2(current)

Contact information

5301 Menaul Blvd NE, Albuquerque, NM 87110

www.baillios.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Computer Repair,
TV Repair,
Stereo and Home Theater Systems,
Electronic Gadget Repair,
TV Sales,
TV Antenna,
Electrical

FAQ

Baillio's is currently rated 4.1 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Baillio's accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Baillio's does not offer free project estimates.
No, Baillio's does not offer eco-friendly accreditations.
No, Baillio's does not offer a senior discount.
No, Baillio's does not offer emergency services.
No, Baillio's does not offer warranties.
Baillio's offers the following services: Electronics & appliance sales. TV, antennas, AV blank media, AV furniture, video, DVD players, camcorders & digital cameras, desktops & servers, notebooks, motherboards, hard drives, disk drives, network storage, monitors, projectors, printers, home audio, mp3, computers, ram, flash memory, memory adapters, modems, repeaters & transceivers, hubs & switches, cameras & optical systems, car audio, home & office, dishwashers, dryers, microwaves, refrigerators, & washers.

Contact information

5301 Menaul Blvd NE, Albuquerque, NM 87110

www.baillios.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM